Wholesale7
reviews and complaints

This is the first time wholesale7 screwed up so badly. After giving them replacements, it is still oos. and, since no full refund is to be given, I did not even have a choice to get another replacement despite 2 emails i sent in. After the whole day, then i get an email back saying that their staff overlooked my email and my items are sent out, no actions is done to salvage such service. Only after complaining, then I was offered 2% off my NEXT purchase. After such an incident, would anyone still have a NEXT purchase?

This website is horrible. They usually put they have 500 pieces in stock on an item but when you order they will tell you there's no stock and then after they ship the rest of your order, they will restock it at a higher price and say that it's a new material and charge higher and make you ship it separately. The shipping is super expensive and usually not accurate. My items were supposedly 10.56kg but when it arrived, the total weight was 5kg. I was charged over $80 USD for that shipping. The material of their dresses is appalling. If you complain they will just say it is your fault you need to understand. Understand what.. I clearly understand you are ripping me off! I seriously will never buy from them again!

DON'T BOTHER. I wanted to just try it initially since there was a hoodie I liked. I picked a few other things to justify the steep postage. Got an email to say item #XYZ not in stock, pick something else. I said which item is that? They say item #XYZ, and on and on until they finally sent me the photo of the item, the hoodie, the only one I actually wanted. At no time did they offer me a refund of the price difference, so I decided to cancel. I said as much and they said send a request through Paypal. So I did and notified them. They said no it's not cancelled yet, cancel your request and do it again. I did. Reminded them of the request. They said send it again...on and on it goes, so 36 days later I'm about to tear my hair out over $50. DON'T BUY FROM THEM.

dont use WHOLESALE7.NET this website have a lot of picture shown on their site but most of them is out of stock...i order 10pcs available items is only 4pcs..but i already paid it...in their site they are telling that the item i choosed have 468quantity but after i paid two days later i have mail and telling lots of OUT OF STOCK and they tried me to change it...i change it in a hurry but all the items im choosing is OUT of stock! more than 10times i change and they are telling out of stock but u can see in their site that all the items is more than 500quantity is available! IT MEANS THEY ARE LYING!
I WILL ATTACHED ALL THE ITEMS I ORDERED AND ALL THE MAIL IVE GOT TO THEM AND THE TIMES THAT I CHANGE A LOT OF ITEMS!

I order two pairs of shoes from them. I have not received them yet but am not even sure I will get any of them. Soon after ordering they send me an email to tell me both shoes were out of stock. I have to change order cause they won't refund me my money back and 2 weeks after I still haven't get any shoes. I tried to log into my account on their website but their system could not recognise my login details anymore :O. So I think this wholesale website is a scam and is only stealing our money. Better buy clothing and shoes on trustable website like laredoute or amazon. They are pricey but genuine. I will never buy from them again that's for sure.

Emailed me on a thursday to tell me one of the items I had ordered was out of stock . So I changed to another item and paid the difference (extra) for the item and shipping, then 3 days later they email me on the same order telling me another item is out of stock and either substitute another item or cancel that item . I told them to cancel the item and ship my stuff .PayPal needs to cancel this sellers account this is crazy ! Will never order from them again and will tell paypal they need to deal with this seller.

i bought many items from them because the items are so good to sell in my country.However, i have to go thru pain in dealing with them.

1. lack of customer service
2. do not update their out of stock item in website.
3. mislead customer to order and to make payment
4. did not confirm that the item is out of stock when they receive. the order - they confirm the status of order and wait until you make pay
5. they only apologize via email after you have made your payment and ask you to replace other item
6 no initiative to suggest other appropriate item with similar cost that you paiyment
7. they cleared the order without sending the items and they only refund when you ask about the money another pain to go through to get them in refunding
8. do not care attitude
9. serious game they play to suck people's dollar

at this moment, when i am writing this to this review, i received their email that the items paid have been out of stock.

i lost more than i gain.
i lost my patience

but my customers love their items ...how do i get same item with different good supplier?

I never want to write a bad review. I believe that sometimes some store can't meet all the customers expectations... But the online store www.wholesale7.net is a total fraud! Their website appears to be functional, but it's only fuction is to attract buyers, so that they can steal from them. They make it appear like that have 500 products in stock but there's totally none.

I went to order from them, and told me it's out of stock, so I went to change my order 3 times beacause there's all out of stock. I asked them politely why their website says their in stock when it's not, and they ignore my questions. I finally asked for a refund, but they didn't let me. Instead they put my money in their website as a "in store credit" where you can use it again to reorder. When I ordered, the email from them it's on its way and told me to check tracking # in their website. It's weird but I still went to check and my "in store credit" is gone, no tracking #, and says I didn't order anything for the last 30 days. It's unbelievable! They made that email sent to me like it has been sent by someone else, to make their website look that it has been hacked. I still have all the email exchanges w/ them, if anyone wants to see it!

Their advertisement is everywhere in the internet and everytime I see it, I just want to write an X on the computer screen. They should be taken out from the internet, their store doesn't exist! They don't even deserve a single star for rating..

Very very bad service. I have not gotten my items yet, but already I am disappointed with shopping though the site. I have ordered three pairs of shoes that I really liked and a few other items, that I didn't care about. Almost a week later they emailed me and told me that the shoes are not available and asked me if I wanted to replace them with something else. At this point I really didn't care about the purchase - I already knew it's not going to make it to U.S. for my Bday (with 10 day shipping). So, I asked them to cancel the order. They said they are not able to and what I need to do is to find shoes I liked. I told them to ship the purchase the way it is and that I never would shop with them again. Never shopping on a Korean site again.

Just received my package today and thought I'd share my very first and last purchase from this website.

PROS:
- What I didn't understand for my shipping was that express delivery was cheapest from the 3 options provided for delivery hence I selected express and delivery was super fast! I received the package the day after payment was confirmed (I live in Sydney).

- Goods are priced relatively low.

CONS:
- Pictures can be deceiving as alot have mentioned.
- Most of the fabric used have an unpleasant smell.. and in some cases, it can be unbearable (One of my hoodies smelt like dung when I received it).
- They have only one size.. and unless you are stick thin, most of the clothing won't fit most people.

ITEMS I BOUGHT & MY FEEDBACK:

My first purchase consisted of only hoodies.

1. Item No: YL021905RD - This is the one that smelt like dung.. haven't washed it yet so I don't know if the smell will go away. It is a cotton hoodie so do keep in mind that it will be thin. Item received was exactly as picture.

2. Item No: HA081223 - I had purchased this hoodie in gray and also yellow. The Gray is true to the picture however, I was disappointed with the Yellow as it turned out to be a mustard dirty yellow colour.

3. Item No: CA082922 - At first glance of the picture, the colour was so cute I had to get it! However, colour not true to picture at all.. I received a bright pink one instead which is so unflattering and embarassing to even wear out.

4. Item No: XA122216 - This one is definitely the only one in which I was completely satisfied with! True to picture and quality was good.

In summary, you get what you pay for and in most cases when you order numerous items, only 1-2 items will be to your liking. Don't have high hopes and expect too much from this website.

Also forgot to mention about sizing.. I'm a size 6-8 in Australian clothing and I struggled to put on the hoodies that I had ordered. When I had put them on it was very tight around the arm pit and chest area. If you are not stick thin.. DON'T even bother ordering any clothing from this website as it will not fit you.

I ordered 3 shoes from them. Then they told me one of my shoes is out of stock and asked if I want to be refunded or replace it with other item, so I decided to replace it since it was cheap and I really want those shoes judging from the pictures alone. Beforehand, I asked Kate (the seller) if there is any other item on my order that is out of stock which she responded 'NO' so I replace it with slightly more expensive than the initial item on which I pay within matter of minutes. Shockingly 2 days later Kate (again) sending me generated email telling me that my replacment shoes also out of stock. I became really upset and sent her long email on which she responded with only 'sorry for that' but have yet to answer why she asked me to pay more for item that is out of stock, I didn't replace that one cuz I'm already dissapointed but still trying to cheer myself of having a thought I will get 2 shoes anyway. To my horror, the shoes came only 1! And I again sent them email demanding why they do this to me and they only replied that two items are out of stock and they refund my money.

So I got myself ripped off by this chinesse ###! They didn't even reduce the shipping cost. I had to pay 35$ for 8$ shoes that weight less than 1kg. And I couldn't withdraw my remaining 47$ to my paypal because they only refund it into the website.

PLEASE STAY AWAY FROM THESE PEOPLE.

I ordered 3 shoes from them. Then they told me one of my shoes is out of stock and asked if I want to be refunded or replace it with other item, so I decided to replace it since it was cheap and I really want those shoes judging from the pictures alone. Beforehand, I asked Kate (the seller) if there is any other item on my order that is out of stock which she responded 'NO' so I replace it with slightly more expensive than the initial item on which I pay within matter of minutes. Shockingly 2 days later Kate (again) sending me generated email telling me that my replacment shoes also out of stock. I became really upset and sent her long email on which she responded with only 'sorry for that' but have yet to answer why she asked me to pay more for item that is out of stock, I didn't replace that one cuz I'm already dissapointed but still trying to cheer myself of having a thought I will get 2 shoes anyway. To my horror, the shoes came only 1! And I again sent them email demanding why they do this to me and they only replied that two items are out of stock and they refund my money.

So I got myself ripped off by this chinesse ###! They didn't even reduce the shipping cost. I had to pay 35$ for 8$ shoes that weight less than 1kg. And I couldn't withdraw my remaining 47$ to my paypal because they only refund it into the website.

PLEASE STAY AWAY FROM THESE PEOPLE

This company is bull$#*! i waited 5 days for preparation of orders and used DHL for my fast shipping. and now 2 days after they said that my orders are already shipped with DHL, a customer service told me that my order will be transferred to another shipping company from DHL to Dpex because of a very bull$#*! reason! my point is they didn't informed me earlier about this. they said they have shipped it 2 days ago! this is BULL$#*!

Their customer service are getting from BAD to WORSE to UNMANAGEABLE. I have ordered from them thrice now.

The first batch was OK-OK, passable from a China quality product, not being picky or peculiar about their quality. Sizes are either too small, or TOO SMALL. Basically, it shows that their products cater to skinnier people?

The second batch was huge but I ended up with more defected products and sizes that does not fit. (I did warn my friends about unreliable measurements from the site) Worse of all, after I have made my purchase, Kate came back to me that some of my orders have 'Out of Stock' and required replacements.

I was fine with it at first, I decided to choose 1~2 replacements and the rest of the monies be refunded to me. But when I reflected back from my account, I did not realize that I was indirectly scammed in paying more shipping fee than I should (the weight of products heavily affects your shipping cost). Also, I have to nag them before they refund the money to my account in wholesale7.net (they don't seemed willing to refund back via Paypal.com)

Now, THE THIRD AND FINAL BATCH. I have only ordered and paid this recently, so I haven't receive my goods to judge the quality. Yet, being one length smarter doesn't get me anywhere.

Before I purchase in particularly leggings, I inquired if the size of my calves will fit into the cuff of the pants (cos I have bought one legging that my legs could not squeeze in AT ALL...) and if they are elastic. I haven't receive my last order at hand, so I do not know how it will turn out... As yet.

Finally, I've asked the seller if ALL THE ITEMS are available before I make payment and they replied YES and prompted me to make my payment quickly in case the item sells out. So I PAID. And guess what?

Kate just emailed me few days ago that ONE OF MY ITEM WENT 'OUT OF STOCK' and asked me to either replace the item, or refund the extra money back to my account in wholesale7.net (and what? earn the extra shipping fee from me again?)

When I complained about it and request a compensation by an extra item (of cheaper value), she refused and required me to pay the extra amount for the clothes. Talk about customer satisfaction huh...

I'm not sure if anyone of you tried to weight your own clothes (Since they put up the weight on their site to reflect the shipping charges), but I weighted mine. item HA030712: on their site, it stated '280g', on my weighing machine it was 140g. Half the weight. I tried another item YA033018, Site: 380g, Actual: 220g.

Please try yours and comment if it was the same or different from the site as well?

Even if they include the weight of the plastic bag... It won't bump up 2x of its original weight, right? So the way of marketing their products, was to make their item looks cheaper on the surface, but bump up extra weight of the product to earn 2x of the shipping fee?

I guessed I only managed to learn my lesson of avoid buying from that website after three attempts. Better late than never, eh?

Very bad experience dealing with them. So hard to get a refund. Some of Quality dress is hollible can't send it my customer. I won't use their company again.

I cant think of one good thing to say about this company, they are very unprofessional and dont seem to care about the poor quality goods they send to their customers! Its almost embarassing having to tell your customers that they cant have the product they bought because it is so bad and looks nothing like advertised.

The majority of the things they advertise in the pictures are completely different and look MUCH worse in reality. If somthing is out of stock they simply neglect to update their website or let you know before shipping the goods!

You also have to hassle them for a refund... My advice, stay away and find a better supplier!