White Smoke Customer Service


WhiteSmoke Inc.

501 Silverside Rd, Suite 105
United States - 19809

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM

White Smoke Complaints & Reviews

White Smoke / download program

Jun 16, 2019

I purchased lifetime 04/15/2014 and every year it stops working. I just contacted White smoke and they said Lifetime is only valid for 3 Years. I upgraded in 2015, still lifetime and every year in January I had to contact them that it is not working. Apparently, White smoke does not...

WhiteSmoke / k.n. toosi

Feb 18, 2019

I bought a permanent license of WhiteSmoke that they called it "lifetime Plan" in 2015. But, now, it stops to work and when I run the software, it says "your license is expired". I sent e-mails the support team of the WhiteSmoke regarding this issue several times; but, no...

White Smoke / download program

Feb 15, 2018

I asked for a trial offer. Was given a code to try-she said three days-the info. Said 5 days. I tried to download it but it would not work. It has been over a month with no help. Yes, they respond after a few days, but don't read any previous notes, and ask the same questions. After...

Whitesmoke Software / whitesmoke grammar corrector software

Sep 22, 2017

I purchased lifetime license of (whitesmok) software of grammar correction. However suddenly I the software stopped working and got message saying that (the license has been expired ‘ I sent many email to your technical support with no response I am very disappointed with the poor...

WhiteSmoke / reactivation of whitesmoke

Sep 08, 2012

Somehow I managed to delete my Whitesmoke edition. I am having one heck of a time to get it back on line since I purchased it in 2011. I have been without its use for over a year and it has already been paid for. A ll that I am asking is that it be reinstalled from the company's end...

WhiteSmoke / software and customer service

Jun 24, 2012

On Wednesday 20th June 2012 I purchased Whitesmoke's English grammar checker software. When I downloaded it I realised that the software did not automatically come on and I had to come out of the document and click on the short cut on my desk top. I contacted Whitesmoke and... / whitesmoke product

Aug 08, 2011

I purchased WhiteSmoke on April 2008. My computer crashed a one year later. I did have copy of the software I bought, and receipt of the product. I wanted to reinstall the software. I was surprised that my Activation Code stopped working. I contact customer service, and they told me to buy...

WhiteSmoke / not a trusted company - be careful

Mar 29, 2011

I bought an update to my whitesmoke grammar check for $59.00 through the web. After a few minutes I received a call from "James Bentley" offering a 30 days trial for a GOLD version. The call was terrible and I barely could understand him. I told him but he continued talking and talking. I... / customer service


Whitesmoke works all right correcting English. I cannot get it to insert the corrected version into Outlook or Microsoft Word. Customer support is nonexistent. You will never get tech support on the telephone, and they will not call you back when you leave a message. E-mails go unanswered. I would look elsewhere for grammar software.

WhiteSmoke Inc / fraud


This software is touted as award winning grammar checking that exceeds MS word. It says that it can be run as background software, it cannot. It is an unstable and error prone web application. The app fails to connect to servers if there is a large document introduced. Over two pages of...

White Smoke / all products


I bought there products and actually like them. However, embedded in their program is advertising promotional that run in Internet Explorer. Their program is always running because it is used to do grammar checks in Word and Outlook. Often, when I open Internet Explorer, an advertising...

WhiteSmoke / beware


I have purchased a software from the company WhiteSmoke, Inc on 2-10-2010. WhiteSmoke is a Writing Assistant Software. The WhiteSmoke is advertising their product to be the best on the market. According to the Company, software supposed to be working in all the Windows Formats, including... / this is probably a scam


I purchased WhiteSmoke about 6 months ago. It was not until I was going in for an upgrade, I realized that it could be a scam and that I had fallen for it the first time. I became worried when I tried to uninstall the software...I could not. I had to enter the registry (Windows) and delete...