The complaint has been investigated and
resolved to the customer's satisfaction
White Seal RoofingDoes Not Honor Warranties

Would not honor written warranty. Upon inspection and half repair, White Seal Roofing's employee stated it was the same spot repaired prior.

Although aware his employee had already reported this to me, the owner Robert Ethridge -- with information transmitted through his rude and ignorant receptionist -- as he altogether refused to discuss it directly with me according to her -- then claimed it was a different spot, stated the job would be left half done and hung up on me.

So White Seal Roofing abandoned the job, with it only half completed, in the middle of rainy season.

Save yourself the grief and use someone other than White Seal Roofing as obviously neither their written nor employee's statements can be relied upon.

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