The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
White Seal RoofingDoes Not Honor Warranties

Would not honor written warranty. Upon inspection and half repair, White Seal Roofing's employee stated it was the same spot repaired prior.

Although aware his employee had already reported this to me, the owner Robert Ethridge -- with information transmitted through his rude and ignorant receptionist -- as he altogether refused to discuss it directly with me according to her -- then claimed it was a different spot, stated the job would be left half done and hung up on me.

So White Seal Roofing abandoned the job, with it only half completed, in the middle of rainy season.

Save yourself the grief and use someone other than White Seal Roofing as obviously neither their written nor employee's statements can be relied upon.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.