The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
White OverNightUnauthorized charges!

I ordered the 'free' trial from White Overnight in May of 2017 and paid the $3.95 'shipping' charge. I canceled the account before the ending of the free trial period. I never heard from them again. Last week while applying for a loan, my credit report shows an entry for a company called Access Capital of El Cajon, CA. They are a legitimate (apparently) collection agency. They show I have an outstanding debt of $164 from White Overnight. Also, I have never been contacted by Access Capital about this outstanding debt.

Responses

  • Ka
    Kathleen Gilman Aug 16, 2009

    I SENT AWAY FOR THE WHITE OVERNIGHT PRODUCT, PAID THE SHIPPING AND HANDLING CHARGES.
    AFTER RECEIVIGN THE PRODUCT I CANCELLED IT WITHIN THE TRAIL PERIOD.

    I THEM LATE GOT A LETTER FROM A COLLECTION AGANCY STATING THAT MY ACCOUNT HAD BEEN TURNED OVER FOR COLLECTION. I

    I WROTE THEM AND EXPLAINED THE SITUATION AND THOUGHT IT HAD BEEN RESOLVED UNTIL LAST WEEK WHEN I APPLIED FOR A LOAN AND FOUND THAT THE COLLECTION AGENCY STILL LISTED ON MY CREDIT REPORT. HOW DO I GET THIS FRAUDULENT REPORT REMOVED

    0 Votes
  • Al
    Althea Apr 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The SAME thing happened to me!

    Not only that ... I never got the product for which I paid shipping, so who ripped who off?

    I guess I too will see this scam come up on my credit report, but that's OK - not only will I have it removed immediately, I will take legal action against the company (which, incidentally, no longer sells this product!!!) and Access Capital of El Cajon, CA.

    Access Capital, legitimate? Perhaps they are legally registered but I can tell you that they have threatened to affect my credit rating, WITHOUT one single page or statement to justify their claim, which is NOT acceptable!

    Sorry, I will not pay for a product that I cancelled within the given time AND never received!

    What is the US coming to, when people are sued for products they never received?

    If Access Capital thinks that I am going to bow to their claims of being professional, they are VERY mistaken!

    0 Votes

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