White Castle reviews and complaints 1
View all 380 complaintsWhite Castle - service
I arrive at the drivethru and guy asked me to wait. 10 minutes later he asks for my order. He asks what drink I would like and I order the Barqs strawberry creme soda he says they dont have it. So I ask for grape fanta he asks what size. I say medium and he says we dont have medium or large covers. So I am wondering then why did he ask me what size. So I get the small and move on. Wait wait wait wait wait..15 minutes later I get to the window (one car ahead of me). Then I wait some more..were they having the burgers shipped to them? Normally this place rocks but [censored] was extraordinarily bad today. About 30 minutes from order to receiving my food. Didnt even bother to check the order accuracy.
Latest White Castle Reviews
White Castle coffee put back in stores. Food burnt and the time it took to get it. Customer service Very slow service, hamburgers not prepared fresh or as ordered. Chhesburger sack on sign controlled by store 7.99 at 930pmGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!