White Castle Management — a staff at white castle
I went to the Whitecastle on 161 & Karl Road in Columbus Ohio, to place a order. Upon placing the order, I told the lady in the drive-through that I have a coupon for, buy one meal # 3, and get # 2 w/ cheese free. Before I can get my order out of my mouth, she start jumping all over me. Telling me that I need to give her the code on the coupon before placing my order. I told her the code was V 78, she started to become irate, telling me that white castles does not have a coupon with V 78, I asked her to try Y 78 because The writing on the coupon so small, and I could be mistaken. "she said listen lady that coupon is not any good" I told her that I recently received it in a OSU mailer and it does not expire until June 2019. That's when she started being really rude. "I told you the coupon isn't good here" I told her that I was going to call corporate on her. She told me to do that. "I don't care" so I drove off. I'm so sick of White castle night shift employees being rude, and acting like they don't want to work. It's not fair to me, Nor any other Customers. I have been coming to this white castles for over 10 years, And haven't had any problems out of the morning shift. But night shift at the 161 & Karl Rd location need someone to have a team meeting and talk to them about rudeness. They need to know that. Word-of-mouth can make someone, and word-of-mouth can break someone.
Updated by Why me ohh, Apr 20, 2019
First of all, I’m not a child. Second of all, you were not there, so what you’re saying means nothing to me.
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