The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
WheelmaxBad Customer Service

D

I really hope the CEO finds and reads this complaint. In one way shape or form I will find a way to contact him about the poor customer service I was just admitted too. I will never order from them again and will tell others to stay away as well. I ordered wheels over the phone gave them the address to where I lived but they sent my wheels to another address 5 hours away and now I have to go get them.

Responses

  • Ro
    Rodrigo Aug 11, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I called about a center cap for a wheel I had and to purchase a set of wheels. The person I spoke with was so rude about them not selling parts, that he basically told me to take a hike before I even got out I also wanted to purchase wheels. I was shocked and appauled that a company would hire someone like this for one and that they allowed them to treatb even a potential customer like this. I believe every company is only as good a good as there customer service. This is because if you ever have a problem then you have to deal with them. If you believe this then you won't buy from wheelmax. There are so many company's like this that will actually take care of you. Even if they are a couple bucks more, the headaches in the end are worth it in themselves. Sincerely, a rrealistic consumer!

    0 Votes
  • Lo
    lowvolt110 Mar 31, 2009

    DO NOT BUY HERE... Worst mistake I have ever made... Management is so poor and they blame you for all their mistakes and out of stocks...

    0 Votes

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