Whataburger reviews and complaints 2
View all 589 complaintsWhataburger - Roswell, NM store
Good afternoon!
My family and I love Whataburger. However, almost each time I place an order with the store in Roswell, NM, the order is incorrect. Today, I placed an online order to have my husband pick up. I have a sick child so I had to stay at home. Almost half of our order was wrong. We live 15 minutes from the store. I called the store and spoke with Daniel. They said they can't deliver and can't refund the food that was missing.
I understand mistakes are made. However, as mentioned earlier, almost every order that I've placed recently has been wrong.
Thanks
Amy
Desired outcome: refund and awareness and improvement of quality control
Whataburger - ordered a bacon burger and it was wrong
My wife. Ordered a bacon burger and they didn't put bacon on it and they put avacdo on it and then refused to remake it this is stupid y'all lost customers for life i'm never eating there again they food is lousy and the place is dirty all nsed to be shut down and need to hire new help I dont recommend y'all to anyone so either fix this or i'll never spend my money there again
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