The complaint has been investigated and
resolved to the customer's satisfactionResolved West Marine — Terrible place
resolved to the customer's satisfaction
I am so sick of my local West Marine. Everytime I go in their crappy store in Winter Haven, FL nobody can answer my questions... Not unless somebody calls the guy who used to manage the store, who they all have on speed dial evidently for when their current manager is not there.
Of course forget about the current manager, he doesn't know his butt from a hole in the ground, can't answer a technical question to save his life and would rather talk to you till you can't breathe anymore about anything BUT what you just asked about...
Why do these places skimp on employees? I could do better talking boats with wal-mart employees. I'm a "port supply" customer, and am taking my business to Defender- I get better pricing at their retail price than I do for West Marine's "wholesale" price.