Wendy’s reviews and complaints 2
View all 1737 complaintsWendy’s - Rude service/food issue
On 12/14/22 at approximately 6:30pm my boyfriend and I went through the drive thru on 5124 Dixie highway in Louisville KY, there was a very rude sign taped to the menu board that said "yes the card reader is still down so don't even ask"then when the lady asked for order she informed me that I also had to pay exact amount, which I thought was strange that they couldn't give change since everyone had to pay with cash. I proceeded to give her my order but she cut me off twice, giving me my total when I wasn't done ordering. I was so aggravated at this point I just wanted to get our food and go, only to get home and realize my burgers were either overcooked or old, they were extremely dry and hard. This location has really gone downhill. Workers are so rude, they just give you food and slam window closed without saying a word. The way they treat customers needs to be addressed and they need to have pride in the food they're serving, instead of serving inedible burgers. This location used to be great, never had a complaint. I don't know how it went down so quickly.
Desired outcome: please address the employees conduct and how to serve good food.i love Wendy's when it's fresh and cooked right now sure which it was with burgers,I would like a coupon to get some proper wendys
Wendy’s - food received
I went to this Wendy's location in louisville Ky 40216 on 7/10/2019 @ 1040pm.I had ordered 2 #6s and One of the sandwiches I recieved was way over cooked.Hard as a rock.Also recieved a sweet tea with food at the bottom of my drink.Very disappointed I. The service at this location.Will also complain until this is looked into any changes are made.Sorry but wont be going to Wendys anymore.
Latest Wendy’s Reviews
Item not as described All products Product and service $1 hamburger Tasty breakfast croissant, not a good value.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!