Wei Products - Smile Brite/ Dentech Whitening — Unauthorized Charges - Circuious Refund Policy
Outrageous! This company advertises a trial offers - Under the name DentechWhitening and Smile Brite. Before you reach the trial offer expiration period, they hit your account with $87 and $89 charges. I called Dentech to try to cancel and get a refund for the current charges which probably will be ongoing monthly charges, the representatives deny the relationship between the two products. But when I called Smile Brite to cancel, they informed me that both products have been cancelled (didn't authorize ongoing subscription to product). The Dentech website cancellation policy states that in order to request a refund, you must submit an email request within 15 days of being billed to receive a RMA# (which they will provide withing 48 hours). Oh they have separate websites for each product...make sure you request a refund from each. Also, file a complaint with your credit card company or bank they may pull back the payment. Don't be sucker like me!