Weebly
reviews and complaints

I paid my subscription but when I try to search for the website the screen is blank. When I go to Weebly and try to make changes to my web-site I get a message saying:

"Your new domain is not yet setup. Please allow 48 hours for the setup process to complete.
http://www.alisonrcheah.com

Your old subdomain alisonrcheah.weebly.com now forwards to your new domain name."

However, it never does up date. I have tried contacting Weebly by phone and from the contact page but the contact page, despite saying I can obtain a temporary PIN to speak to a representative doesn't have a link to obtain the PIN.

We use weebly's on line marketing system ie: www.help-shelterbelts.com

We wish to discuss cancelling your web marketing service to us because for almost one year we have had unresolved problems. When we try to lodge a complaint we are put on to your technical support who are unable to help us and who refuse to put us up the chain to Weebly management to lodge a complaint regarding changes Weebly made to their on line marketing system that has created untold grief and confusion for both our tree customers and caused us to spend hundreds of extra hours on resolving confusion caused by changes to your system creating false messages to customers regarding pick up of their merchandise. [protected]@sasktel.net or [protected]@help-international.com

You can contact me 24 hours per day on my cell at [protected]

I have 2 free sites with them and a paid website, I have since January the 8th been waiting for a response from this company and was issues a ticket to which I responded and my site which has been paid for since Jan 8th has still NOT been published, yet that had NO issues in charging my credit card.

I was told that my site was in "redemption" and to contact support and other than a system generated email with the ticket case # [protected]

This website is still not up online and I have been waiting patiently for a response of some kind and there has been absolutely nothing since the ticket number NOR is my site up and running.
L Masson

I am Saurav Ghosh, c/o - Gobinda Ghosh, B.P. C Institute of Technology 2017-2019 year student. I had joined and select the campusing in High-Technext Engineering & Telecom company held on 5th February 2020 at Ranaghat Government Polytechnic. I had joined on 31st July 2020 through a bond on the condition that I would get my money refund if I worked there for one year. The bond amount is 20000 rupees. After teaching some theory for 10 days, they gave me the conductor detail. Because that not a company. Then I refuse their proposal and said that I want my money because I am not interested work under conductor. And I had also said them you told me High-Technext Engineering & Telecom is a company but it not a company. And I had said them action against your company with notary that you give me. They refuse my application. Then I told all details to my college T.P.O who organise the campusing. He told me "first time I didn't realise that". I am belong to very poor family couldn't take any legal action. That problem faced not only me. That problem faced my one college friend, one another friend and 4 no of Odisha students and I contact with them. If you not believe that, you can panic yourself.

I keep receiving unsolicited and inappropriate messages through my imessage/google with links to a weebly.com account. Example
Fgvdrrd. Weebly.com. Most are from the 410 area code (baltimore). I am also sending this complaint to the fcc, baltimore bbc, google and maryland office of the attorney general.

These types of inappropriate messages are a nuisance and embarrassing. I request an inquiry to make them stop.

I wrote to weebly after I got locked out of my 2 sites several times over I have lost control over editing and the cart. When I I login to edit I get blank new sites offered nothing else. However you can still view the sites when you type in the domains that I own so looks ok from the outside. 11 years work went into photographing - my entire life is there - it funded my medical condition. Could there be a group of people in Australia who could get together.. I am not the only one who has lost their income here. I sent them a quick note today again and again pleading the return.
Please return my data that has been here for 10 years I think now - It has been a lot of work - and my bread and butter. I dont expect to live a lot longer so at least have some quality of life with a few $. The picture are all my property - I mainly want www.thesilkgiftshop.com back - +
www.bromeliadexoticsonlinestore.com
Regards Deb Horne
I own the domains and lots of photos please please return
to lawful owner - I need for medical support urgently - please please. Deb horne PO box 959 childers 4660 Australia. PH +[protected]

I cannot access my site, people cannot see my site, I cannot contact weebly either! 10 years of shows and my entire body of work gone.
I can sign in, but cannot edit the site, it says to update billing details and yet has no option to.
Every thing I try just goes in a loop, it's like a circle, but not a real circle, more like a freaky circle!
Gods help me!

I am a new user to the websites world, I was not happy with the weelby way of building a website so decided not to go ahead. I have tried numerous emails to get help but to no avail now for 5 days, seems that no one is on the other end just sending emails into thin air. What do I have to do to get a reply?

I have been told that I will get a refund for the plan, which I gave not seen any moneys back into my account.
I am now wanting the domain name to be released as I can have a free one with the new website provider, so I cannot go ahead with my new website because weelby have not released my domain name.
I need this resolved as soon as possible so I can keep going on with my business.
Jenny coleman

AAA Pro Films is a Rip Off. The Owner Alias Mark Mos is rude and arrogant and above all dishonest. I am out $8300 and just beside myself that I chose to go with Mark and AAA Pro Film instead of others.

Horrible product received and looks like a child shot the video we paid thousands for. My husband is an attorney and wants to sue him so well see if this gets results or at least or money back

I was with weebly for 7 years and has all my customer websites on there, I had over 70 websites and domain names hosted with them, today I read an email they send me that stares I have 48 hours before all my websites go down and my 4 accounts are closed, as I violated something, but they never tell you what I violated. I tried calling no number ti get threw, this has cost me great financial loss, stay far away from Weebly!

My website has not been working for the last few months. I've made no changes to it but the url just stopped working. When I try to log into the app this doesn't seem to work either. Also when i try to go to the weebly help page that page is unresponsive too. I've also called during your office hours but not getting a response. This is incredibly poor service. I am still paying £24 a month for a business plan but right now getting Nothing from you. Could you please address the stated issues please and get this rectified as a matter of urgency.

Regards
Liz Willsher
www.argloorganics.com

The site on Weebly is not optimized which is a consequence of page SEO optimization not being transported by Weebly to live content for months on end. This situation, together with the fact that the site was showing as 'dangerous content' on Google due to errors generated by Weebly, is profoundly affecting the overall performance of this site. As a result, I am requesting a full refund from your services for the purchased Pro Plan before both disputing this transaction with my bank and contacting the relevant government agencies for further action.

I am also not particularly impressed with the fact that your associated payment services constantly called me 'Paulo Costa' (which is not my name) so I will report this event to the Privacy Commissioner.

I've been constantly getting this message from Weebly: This page isn't workingwww.weebly.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

I have cleared all the cookies, rebooted my laptop (Mac Book Pro - Chrome) all to no avail.
This problem has been ongoing for many months.
Extremely dismayed of this poor service and seriously considering switching to a different host company who actually wants to ethically help loyal customers.

I have been trying to get this problem resolved since 2nd September and all I have had is the wrong advice and hear crickets as I wait
Started with Nef, who gave me wrong information and caused problems with google search. I then tried facebook messenger who said it was a Simple Fix but when I asked how I never heard from them again… and finally Amanda… 7 September and claimed she couldn't find missing images ? read the emails… no images missing just out of place… she said she was trying to help and I sent her info on how it should be…13 Sept… nothing since …
Now, almost 2 weeks for a Simple fix….
Some of the correspondence I have received and sent

My site wont line up with mobi view. It is fine on https://stormwriter.weebly.com/ but on stormwriter.net is does not line up as it should. Pictures and utube in the wrong places Novels 1 ... Bimat pic should not be there but on the Bimat section. Same2
Yahoo

Hi Robert

The first thing I'm noticing is that you're using an old outdated theme which is no longer supported. And it requires you customize your own mobile theme which is more of a hassle and doesn't help improve your overall google ranking and SEO does like a standard responsive theme. We recommend you update your theme to any of our current themes available in the theme gallery, this will create a responsive site that will translate onto mobile, you can then adjust the desktop version and toggle back and forth between the mobile view and desktop view to make sure everything translates onto mobile well.
The first step though in resolving this would be to update the theme and go from there. We can help adjust or advice what needs to be done to perfect any alignment issues on mobile.
Nef - Weebly Customer Success
To:
Weebly Customer Succes

4 Sep at 10:29

Hi
I changed the theme but nothing has changed. It is still incorrect on the mobile view, same as before. Bimat is still in the wrong place although it looks fine on the desktop view
regards
Rob
---------------------------------

Sept 7 Facebook mssge
Hi Team I hope you can help, I have tried you support but they take days to answer and give me wrong advice. Ok when zenden desk contact but I tried they and they sent me to other one The mobile view on my websit page 1 does not match the desktop view and is incorrect. The images for Bimat appear underneath Siam Storm and the images for protector appear above the Bimat text. (See desktop) I have tried to move them with dividers etc but that didnt work Support told me to change Theme which I did but not only did that not work it got me validation warnings from google, the advice support gave me told me to get the column block app which I did, This did not work so I went back to old theme and change mobile theme. This seems to have worked with one problem but not my original problem/ Support said it was difficult to fix but they would try The last time I had a problem with misalignment, Joshua B fixed it in next to no to time/ Can you take a look and either fix the problem or tell me what to do. Reported problem 2 Sept and no fix in sight. ref:_00DE0Y7ru._5000L1MOf9u:ref Thanks. Rob
SEP 8, 2019, 12:33 A
Thanks, Robert. Apologies for my delay. It looks like you responded after I left for the weekend. Nailing down the column alignment can be tricky (at first) but once you get the hang of how the columns and content fit on your page it is relatively easy to fix. Is it this content that is out of order?

Robert
How do I fix this? Please keep it simple as I arent good with technology...Thanks
____________________
Hey Robert,

I'm doing what i can to get this fixed for you.

What order do you want the bitmap and video to appear? Which one do you want to be first and then which one below?
Thanks for your patience!

Amanda - Weebly Customer Success
Live Chat: weebly.com/app/help
Weebly Hours of operation: 6am-6pm PST M-F | 8am-5pm Sat/Sun

--------------- Original Message ---------------
From: robert webster [[protected]@yahoo.com]
Sent: 9/12/2019 1:23 PM
To: weebly@help-messaging.squareup.com
Subject: Re: RE:

Hello Amanda
Have the others given up?
There are no images missing. The Bimat image and utube is in the wrong place. Check desktop, and emails I have sent, and no, it has not been fixed... 11 days now,
According to the FB message from weebly it is a simple fix... see screenshot... but when I asked how, all I am getting again is 'crickets' and it appears that Nef has given up on this case as I have heard nothing from Customer success for days.'More crickets' Maybe because the advice to change themes which left with me a validification warning from google which I couldnt fix so changed back desktop theme and changed mobi theme, that worked with validification but STILL did not fix my original problem, that is still there
This happened before and Joshua B fixed it in next to no time and it was a great service which I recommended ...now... not so much. Never mind, the hosting site is up for renewal in December...
I can hear the 'crickets' warming up so I wont expect anything to happen to fix site

https://runnymedearms.weebly.com/

This is a site where tenants can put complaints about the apt
building. The building is a 42 unit building in Toronto Ontario
Canada. The site states that it is not a place for personal attacks on the super or the Lamdlord. I am the superintendent there and have been for 18 years. There were some recent post that were personal about my mom and me attacking a woman. These were not called for and are out right lies. It is obvious that certain tenants want to make up lies to get rid of me. This does not help someone's
character when this is posted

Any website on Weebly is not safe. They ban without justification and reason. My website had webgl games developed and published by me, with all rights involved. I fully respected the terms of service.
After I got banned, this is their response.

"Hello,

This type of content has generated a high number of complaints in the past. Because of this, your site was shut down and your account was disabled. Sorry this happened out of the blue. The ban cannot be reversed.

See our TOS here:

http://www.weebly.com/tos.php

Thank you!
Brian
Policy Enforcement Specialist"

Infosys Technolgy.weebly.com (contact address Hyderabad and Mumbai) is a fraud company.
I joined for Paragraph writing and give Rs. 800/- as registration fee on 22-11-2018.
They give 50 pages of PDF format. I had typed and submit in time. They didn't give Q.C. report or remuneration till date. They not respond the whatsapp no. ([protected]) and mail id (ganesh.[protected]@hotmail.com). They are cheating all poor people.

I have just received an Email from WEEBLY advising that they have renewed my contract for one site which is now defunct. I created this site three years ago when we were selling our house but obviously once it was sold - the need for the website ceased to exist. I need to have an exchange of communication with them but cannot find an Email address for them - to set out my complaint. IF or when I manage to connect with them I also need to clarify their use of someone else's Email address when they Email me.

I started using Weebly 4 years ago to build my own website called "www.epms.guru".

It is an excellent website development tool using "drag and drop" features.

However, in that time I have paid over $2500 to Weebly for "Google Apps for Your Domain", "Weebly Pro Site", "Weebly Business Site", and "Weebly Starter Site", etc.

I had no notifications/confirmations of these payments because they went to my secondary email address and not to my business email address.

Weebly are very sly when it comes to purchases and payments.

Weebly is marketed as a free website tool yet I have paid the amount above over a 4 year period.

I would like a large refund in order that the total payments are reduced to $250 which is a reasonable sum.

I asked Weebly to delete everything associated with my account which was set up under the email judith.[protected]@gmail.com. I was told that this was done and that everything was deleted including draft and published websites.
I then set up a new account with a different email address [protected]@gmail.com. I proceeded to rewrite all the content for this website so that I could republish it again and point the domain I'd purchased to this new set of web pages. The domain is thehappyflier.com. This weekend I've spent hours and hours being told how to link my domain with my weebly website. The reason this doesnt work is that Weebly havent actually deleted the old website. So the domain still points to it. I am unable to point the domain to my new website. and noone at Weebly is responding now to my increasingly angry emails and messages. In fact their service desk isnt even sending me a ticket for any emails I send them and I no longer have a chat facility which I believe comes with my account.