Web-Detective and Razoreye Media — FRAUDULENT CHARGES AFTER CANCELLATION
Below please see an explanation and additional cancellation of this bogus online service. These charges were disputed today AGAIN!!!
sent to: [protected]@razoreye.com; [protected]@razoreye.com; [protected]@web-detective.com; [protected]@web-detective.com
Att: Web-Detective and Razoreye Media
I was SCAMMED by you people!
On 9/29/08 I read the fine print, thought you might have a decent service, found out that you had nothing to offer and immediately called your CANCEL hotline at [protected] on 9/30/2008, the very next business day.
I was routed around to about 4 different numbers, then went online to my view my credit card transaction and saw your FLORIDA number of [protected].
I called that 305 number and was again, routed to a series of “extensions”. At extension 701 I was instructed to cancel the subscription by sending an email to [protected]@razoreye.com OR by going to the website http://www.web-detective.com/cancel.aspx I completed BOTH of those instructions and see that NOTHING has been cancelled AND I am being charged numerous times. I have again, completed the online cancellation form AND am sending another email.
I am also sending a blind carbon copy of this email to the abuse and fraud departments of my credit card company so they can have a record of this. Further, I have uploaded a complaint at www.complaintsboard.com You have SO MANY COMPLAINTS THERE that it’s unbelievable.
I have disputed the transaction from your company with my credit card company and expect that the following transactions be refunded to my credit card.
• 9/29/2008 $4.90 Description: 305-671-3165RMGMEMB Donvale AU
• 10/10/2008 $35.00 Description: 305-671-3165RMGMEMB Donvale AU
• 10/30/2008 $39. 95 Description: WEB-DETECTIVE.COM DONVALE AU
• 10/30/2008 $38.83 Description: WEB-DETECTIVE.COM DONVALE AU
Also CANCEL this bogus service and do not charge me anymore.
name withheld, but given to web-detective for sure!
Let's see what happens! I'll keep you posted, folks! This is also going on Angie's List!