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What's the difference between serving coffee and serving fountain drink ?
There is no difference between a wawa employee getting coffee and them getting a fountain drink for someone. Not everyone drinks coffee. People do drink fountain drinks too. .
Also the Icey machine was up and running. Why have it running ? Was that same liquid mixing for days ? Then shut it down and clean it out.
I do understand not letting everyone get their own to stop or slow down the spread of the coronavirus, but we should be given the option between coffee or simple fountain drink.
Food service
I purchased some food around 6:00-6:15 ish. Order # I believe was 452. I got a beef n cheddar quesadilla with two sour creams and a Mac n cheese, and my boyfriend got some kind of breakfast ... I did not receive my Mac n cheese or my sour cream. I paid in cash and my total at register was $41 & some change. I got the food along with 34 coffee products, a...
Read full review of Wawastore 967 gm debbie eitel
I am a Fuel tended at store 967. my GM Debbie Eitel had a problem when I couldn't work outside my available. my available is set for a reason, I don't understand why she had a problem it. she approved the schedule but had a problem with it. on top of that, she harasses me. today she asked me why i'm crying, (I was never crying, but pissed off) I was pissed off at her because at least 2-3 times a week she doesn't schedule any till 10 pm. so there are 2-3 people outside, then she wants to pull someone from outside inside. so that leaves 1-2 people outside at rush hour. if there is 1-2 people outside at rush hour there will be lines of cars out the parking lot because we can only work so fast. she wants to know why customers are coming in the store and complaining about the gas guys not working. then shes askes us what happening, but she doesn't understand it gets bad out there with only 1-2 people outside. im more pissed off that she asked why I was crying (she said this over the radio, so everyone that has a headset on can hear her say this). Isn't that harassment, and insubordination.
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Hunter Rudderow
racially discriminated against and poor customer service.
I feel that my daughter and I were racially harassed and treated horribly by the so called management in this establishment. My daughter came in to buy NyQuil and make a cup of tea because she wasn't feeling well. she was told that she needed an ID, because she did not have her purse I had to go in to pay for it. As I was paying, I said to the cashier that...
Read full review of Wawa and 1 commentshortie roast beef sandwich & chocolate chip muffin
Xmas lunch came from wawa on the corner of 20th & market across from cvs in center city phila The roast beef in my sandwich was delicious. The roll was stale & ruined the sandwich til I finally just ate the roastbeef & picked it out of the roll. I had a chocolate chip muffin which lately when you cut it crumbles.. Falls apart & doesn't taste as good a...
Read full review of Wawaproduct delivery management unprofessional appearance and presentation as well as no patience and non caring attitude
I come to this wawa twice a day everyday pretty much since it opened just about every one who works there knows me and what I purchase in all the time and even though there have been a couple situations I don't complain until today and I'm sorry I have to but I'm very disappointed and I had to leave with no product and the store didn't get the sale as I...
Read full review of Wawafraudulent charges on my debit card
I stop in the early morning around 5:00 A.m for gas and use the restroom. I Pull up to pump for gas and I am charged double sometimes the triple price for the same $10.00 worth of gas from my debit card. This is nothing short of stealing from the customer's bank account. I'm sure the owner is not aware of what the clerk is doing and the owner should be...
Read full review of Wawaordered sandwiches
A new super WaWa has just opened on the pike and it is the worst I've ever experienced. The store itself is great but I've ordered three different sandwiches all at different times now and every time it comes out completely wrong. Not just one little thing or two, the entire thing is wrong. Chicken salad hoagie? Got tuna. Turkey hoagie? Got Italian. Chicken...
Read full review of Wawahourly employee
I was just trying to make a purchase but ed made that very uncomfortable for me. Ed had an instant attitude that I wouldn't even expect from a teenager! I asked for newport 100s and the 2 pack of juul pods. He told me that the pods I see are display only and he had to check in the back. Ok. Another employee asked if I was being helped and I told her yes but...
Read full review of Wawacheesesteak junior... no steak on roll.
I've been a loyal customer for years. I never complained once and was always satisfied with hot food service. I bought a cheesesteak sandwich and when I picked it up, felt like it was just the roll. Very light. Went to car and unwrapped to take a look. There was hardly any meat in the sandwich. I went in to ask for more meat. I shouldn't have to do that. I felt bad for complaining but I would never serve a sandwich like that to anyone. I felt very let down. When I complained, employee did put more meat on sandwich. If I drove home though, and then opened it, I would've been more upset. Like I said, this never happened before, but I just had to vent.
decaf coffee
Wawa on Route 1 North in Lawrence Twp., NJ is my go to store, especially for your coffee. However, during my last week's daily coffee stop, I noticed the coffee (I drink the decaf) has been very bitter. Unfortunately, I left the store and could not return. I know that decaf is not such a "big seller", however, the coffee should still be changed frequently. I could smell the bitterness, but I ubered to the store and had to run. I am going to go back to my favorite Wawa in Hamilton on Youngs Road and Quakerbridge Road because when Fayyaz is there I never seem to have a problem with the decaf. Can you please check into this and let me know what the problem is...I think it is just laziness because the workers there are impolite and do not seem interested in their jobs nor the customers.
sandwich mix up
I'm a pescatarian and had ordered with people who aren't. They improperly labeled my sandwich and I accidentally ate chicken. This mishap cant happen again. Chicken salad and tuna look a lot alike so please in the future label them properly. It was not something I would like to experience and I expect to be able to trust a food company when they give me something they say I can eat. Just a simple double, triple checking of the label is all I'm asking.
hoagies
I waited over 15 minutes for my shortie sandwich today on my lunch hour from work, and when I got back to my office to eat it, the roll was hard as a rock, the cheese was ice cold, and the lettuce looked like it had seen better days. I didn't have enough time to find something else to eat, and I did not eat the shortie. I won't be wasting my lunch hour at Wawa again.
Read full review of Wawamilkshakes
my name is collins thomas on oct 24th i went to wawa in tampa fl to buy a milk shake at mlk and 301 shake machine was down for service went to another wawa same result tried anotherwawa same result spoke to a manager he said that the machines were on a 30 day cycle . I just wanted a shake for my wife. very unhappy about the service maybe someone can look into the problem they should not be down at same time. my email adress is collins.[protected]@gmail.com thank you ps i am also a service provider for tasty pop aka herrs chips.
customer service
There needs to be a better system when opening a new register. This is more a general complaint than to this specific store. I went during the busy lunch hour and there was only one register open with a very long line. The cashier was doing a great job of keeping it moving. After I had been in line for approximately 7 or 8 minutes they opened another...
Read full review of Wawadogs in store
I've noticed more and more people taking their dogs (NOT including service dogs) into the store. This is highly unsanitary in a store that prepares food. Also, there are shelves with prepackaged food on them that are low enough for dogs to rub against, or sniff at, which can be an issue for people with allergies. Can you please advise people to leave their dogs outside, or at home?
Read full review of Wawaworker
Matt his name was, i'm pretty sure he was a manager of some sort, was in the back making drinks, and he was trying to tell me I didn't pay for my stuff so he wouldn't make my drink. Once he finally made it (because I paid for my things and he was wrong) he was absolutley so rude. He didn't apologize to me or anything. He should be fired because he was so horrible. I've never been treated so badly at a wawa in the life.
Read full review of Wawagas station
Frequently when I go to the Wawa At Ridge and Cinnaminson Street in Philadelphia, I am harassed by young African American young men that are either selling something or asking to pump my gas. They are not Wawa employees. I don't think I should be accosted while pumping gas and this is the only gas station that I have ever encountered this. Yesterday, a young man was asking to be kissed. I am now hesitant to return .
breakfast
I visited the closest wawa to me in vineland nj on Sunday morning and I ordered a breakfast burrito..i got home and my order was wrong so I had to drive all the way back to wawa and ask them to redo it and when I got it I checked it in the store and thank God I did because it too was wrong. Im allergic to eggs and it was full of eggs after I just ordered it without eggs for the second time..i pulled a manager to the side and asked if he could make sure my order was taken care of and the third time I got it it was finally right. I was not at all happy with wawa on this day..I was inconvenienced and I shop at this wawa everyday. I drive over a mile to get there.
food prep department
Hi my name is Edward Gower, I just visited your wawa store on Catell st in Easton pa. While I was there, I ordered a roast beef club sandwich with extras and returned to work with it. When I opened it, half of it was missing. I paid for extras and an entire club sandwich and i don't have time to return there. I work on a construction site and can't leave again. This is unacceptable, what can be done. I paid cache and didn't get a receipt, but I do believe that at minimum I should be refunded. You can contact me at.
[protected]@aim.com . Thank you and I hope we can resolve this.
Overview of Wawa complaint handling
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Wawa contacts
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Wawa phone numbers+1 (800) 444-9292+1 (800) 444-9292Click up if you have successfully reached Wawa by calling +1 (800) 444-9292 phone number 0 0 users reported that they have successfully reached Wawa by calling +1 (800) 444-9292 phone number Click up if you have UNsuccessfully reached Wawa by calling +1 (800) 444-9292 phone number 0 0 users reported that they have UNsuccessfully reached Wawa by calling +1 (800) 444-9292 phone numberCall Center
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Wawa emailswawacr@wawa.com100%Confidence score: 100%Supportjamie.thurmond@wawa.com98%Confidence score: 98%james.pilla@wawa.com97%Confidence score: 97%
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Wawa address260 West Baltimore Pike, Wawa, Pennsylvania, 19063-5699, United States
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