Watsons - Vivo City — bad customer service and fake price listed
Today (19Oct., 08) at 4:33PM, I went to Watsons-Vivo City in Singapore to buy value pack of Dettol Shower Gel which was placed on the stand with a price S$13.95. However, when I went to the cashier to pay, it costs S$15.80. After I found such difference, I asked their staff about that. He removed the price card (S$13.95) and said such package is no discount. It's really amazing that such item is placed under that price, but when I go to pay, they said no promotion. How can we trust Watsons!!! Is Watsons earning money by using this way??? I'm angry and then leave.
It really made me disappointed. I met the similar case in Guardian-Vivo City in the past. However, their staff gave a quick response to give me back the money. HOwever, this time, in Watsons-Vivo City, their staff doesn't know how to handle. He just repeated to say no discount!! But there are still many same items are placed on that stand with the price S$13.95. If they do it in this way, is it meant that all the prices listed are NOT the "real" prices???!!! Btw., they should give more trainings to their "blurred" staff, and should check the things carefully before the shop is opened!!! STUPID!!