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1.7 11 Reviews

Watson Realty Complaints Summary

2 Resolved
9 Unresolved
Our verdict: With Watson Realty's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Watson Realty reviews & complaints 11

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Newest Watson Realty reviews & complaints

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S
11:02 am EDT

Watson Realty Refunding a deposit

Hello,

My name is Samuel Little. My wife and 4 children was a tenant in St. John’s Florida. The agent for the property Cole is not representative of your company. We were never late, we paid for things ourselves that Watson and Cole should have handled. When the owner wanted to sale the home, we hired cleaners and allowed access to the home while we occupied the home. We moved out, and Cole and the owner maybe, are bringing up any and every excuse as to not refund our deposit.

Desired outcome: Refund our full deposit and don’t email us anymore. We were the best tenants possible.

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M
9:49 am EST

Watson Realty Discrimination

This is by far discrimination at its best. Mr Casey Sorensen has taken the joy out of first time buying out the window. We have waited on a call back about our pre approval for over 2 weeks.

I happened to call the office and they notified him for his response to be he has yet to find our application and that he’s tried reaching out.. Reaching out where?…for two weeks?!… it only takes a minute for a phone call..and to leave a second voicemail.. I’m very upset and will go with another company. I guess since he saw the name Hakim instead of JOSH he threw the application away.

Desired outcome: This will go further.

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11:24 pm EDT

Watson Realty Real-estate agent and broker

On 10/26/2019 my initial was forged for release and cancellation of residential contract for sale and purchase of home at 1513 Pleasant St Tavares FL 32774. My proof of this forgery is that on 11/05/2019 I paid Bank of America $552.31 for the appraisal of 1513 Pleasant St meaning I was not aware of the forged initial. The software is licensed to Diane Goglas the real-state agent, thus she has access and control of previous initials and signatures none of which I signed for release and cancellation. The broker is Andrew at Watson Reality Corp-Wekiva. Finally on 12/04/2019 my signature was forged for release and cancellation of contract causing me another loss of $2000.00. Please call me at [protected] I really need your help. There were several other out-of-pocket cost which devastated me thus causing gloomy despair. I have the burden of proof papers.

Desired outcome: To get both the $2000.00 and $552.31 back to me Kathryn Scarbrough.

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Is Watson Realty legit?

Our verdict: Complaints Board's thorough examination reveals Watson Realty as a legitimate entity with notable strengths. Despite a 18% resolution rate on customer complaints, which invites a closer look, Watson Realty stands out for its commitment to quality and security. Clients considering Watson Realty should delve into its customer service record to gauge compatibility with their expectations.

Watson Realty earns 91% level of Trustworthiness

Perfect Trust Endorsement: Watson Realty achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Watson Realty. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Watson Realty has claimed the domain name for watsonrealtycorp.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Watsonrealtycorp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Watson Realty and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Watson Realty has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 18% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Watsonrealtycorp.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
ComplaintsBoard
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5:16 pm EDT

Watson Realty Scam, Ripoff, Unethical behavior, Financial hardship of elderly/disabled

Bullying, shady, rude, aggressive, manipulative, unethical practices by broker Samantha Heflin & her Jax. realtor Leora Driver in attempting to sell my co-owned property illegally, denial of owners legal rights to documents & unauthorized sharing of confidential info to non-related parties.

How can Watson Realty Corp. & all their associations condone this abuse & harassment against the elderly/disabled? Senior citizens should be treated with dignity & respect and not be put through such pain and suffering now that the buyer has pulled out. They should be ashamed! Neither should be allowed to do business and abuse anyone else in this way. This treatment and intentional financial hardship is appalling! (March 2020 | Duval County, Florida)

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1:05 am EST

Watson Realty I am complaining about an agent (diane russell)

I just moved into the property last year and this is the first house I've ever rented. I've heard that Watson was a good corporation and so this is why I've chosen this property. However, I have encountered extremely nasty attitudes with a agent there. Diane Russell, was completely snappy, extremely rude and bossy over the phone. On two accounts and the first time I addressed her through email, respectfully. The second and last encounter on 2/10/2020, I was trying to drop my moneygram order off for rent into the drop box. I couldn't find it so I drove home with my family whom came to visit. I emailed Diane to let her know that I couldn't find the dropbox and I would deliver it tomorrow morning, she emailed me "no" and she called me. Extremely nasty telling me that she did me a favor (in which she did) and she got in trouble with her boss, and rent is supposed to be due on Friday 2/7/2020. Which I understand, but you are not supposed to bring your anger and frustrations out on the resident because your boss got on your case. There are ways to address a situation and approach a person especially when they just lost a very close loved one. Diane wouldn't let me speak and her words sounded slur. My 14 year old niece asked if the "lady" was drunk due to her being on loud speaker. I was so embarrassed in front of my family of how she was disrespecting me in her tone of voice, and spoke to me as if I was not human. My sister asked me "who is she talking to like that?" And I asked Diane if she was drunk or if she had been drinking because, she did not sound normal to me. She kept repeating, "excuse me, excuse me, excuse me" back to back. We end the call and I had to apologize to my family because of her actions. The fact that my niece lost her great aunt to drinking made me even more upset. I had troubles with rent this month due to losing my aunt and paying for funeral cost, I greatly appreciate Diane trying to help me as far as it being financially late. I honestly do, however; I do NOT appreciate her throwing it in my face, and speaking to me like a scum! She lost her professionalism and respect for residents. I am highly offended, first time renting a house and this is what I get. It makes me want to break my lease and never return again or refer anyone to Watson.

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10:35 pm EST
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Watson Realty Property rental

I had a terrible experience with manger April Martinez in Bakersfield Ca, she was very rude and unprofessional when she was showing me a property. April do lied to me about certain things that she promised where going to be taken care of, such as the house being cleaned and I would move in. She never listen and simply ignored me with rude comments. I will never do business with company because of her and I will inform my family and friends about this situation. It's just sad that this company has employees like April.
Thank you for your time

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7:10 am EDT

Watson Realty Misrepresented real estate

Watson realtor/broker intentionally misrepresented property located in St. John's County. The agent/broker acted together with the seller to conceal and misrepresent the condition of the home. All parties knew the home was freshly painted (spray was still on the ground), but Buyer later found the new paint was over rotten siding half way up to eaves around the entire perimeter of the home. Prior appraisal, Watson & sellers intentionally hid termite damage under new sheet rock (previously found with home inspection) . There was not any disclosure concerning alterations performed on the home prior without permits, thus affecting insurance and liability for the buyer. The agent/broker acted together with the seller to conceal or misrepresent numerous defects concerning obvious water intrusion, previous roof leaks, damaged windows, electrical problems, bulkhead caving and more; but did not disclose to the buyer.
The buyer found 'after the fact', that this property was a long-term neglected rental property that Watson managed. If this was not enough, now Watson will not return the buyer's earnest deposit money, even though they know they are guilty of this gross misrepresentation of their listing! Plus, the broker wants the buyer to pay for surveys/elevation certificates that is in the possession of Watson Title for seller's use.

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8:15 pm EST

Watson Realty Elaine Wallace real estate agent

I would run if Elaine Wallace approaches you to list your house or help you buy a home. She has zero control over her buyers and the worst communication skills I've ever seen. She runs and hides when there is a conflict. She represented a buyer who defaulted on closing day on the contract on a 1.43 million dollar home. It's been 5 days and my family, my agent, his broker, nor the closing attorney know why. She says she is walking into the buyers house to talk with them and never calls anyone back. Simply the worst.

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2:54 am EST
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Watson Realty Home Sold

List my home for sale with Watson Realty (Lannie Linn, Agent). A really low offer was submitted to me and I was told that I should sell for this amount because the comps showed that it may not appraise for that amount. I was pressured and scared into signing to sell. Two weeks later when the appraiser came and had not even left the drive way, I asked Mr. Linn if he thought it would go through. He said it most definitely would appraise for that amount. I was a little surprise and asked him how he knew ...he said he had sent comps to the appraiser and the appraiser had told him there would not be a problem. I realized at that moment that I had been lied to about the value of my property in order for Mr. Linn to make the sale. He left my home and turned around and came back and and said that he had not sent the comps. He was changing he story because for him to have provided comps to the appraiser would have been illegal. I communicated with the manager or owner Dianne Pittman at Watson Realty. I must clarify that I do not know what her affiliation is with the company. She was 100% behind Mr.Linn and refused to acknowledge that there might have been a problem. I would highly suggest that you avoid this company and Mr. Linn...at all cost.

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fl-sand
, US
Jan 17, 2012 7:24 pm EST

Realtors always provide comps to the appraiser. They actually do this to help your house appraise. Sometimes banks have an appraiser who is not exactly local. For example the bank will say an appraiser from Palm Coast or Jacksonville is a local to Saint Augustine. Which simply isn't the case, appraisers have a hard time finding the right comps sometimes because they are not familiar with area. On my house in Royal Saint Augustine, the appraiser wanted to use homes from Holmes as comps, anyone who lives in Saint Augustine knows these are not comparable to each other. Thankfully my realtor gave him comps and he used those instead. If a realtor thinks your house will sell for a substantial amount more they will let you know. However, if they think it might be worth 2-3, 000 more than an offer, the smart thing would be for them to encourage you to accept the offer. I am surprised the manager did not cover all of this with you, if anything I would be upset with the lack effort from the manager as to why she did not take time with you to ease your worries. She should have pulled all the comps for you and explained the whole process.

T
T
T_Miller
Saint Augustine, US
Jan 14, 2012 9:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yes, I have had a similar experience with Watson Realtors. They do not care about you and they are only out for the paycheck.

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10:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Watson Realty Lied/Falsified Documentation

We decided to purchase a home with Watson Realy and use Watson Mortgage for financing. We received a Good Faith Estimate on the total amount of money needed to close. The estimate was for approximately $8, 000. We signed this estimate. A week before the closing deadline (If we passed the deadline we would have to pay $100 a day), Brenden Jaco the person handling our mortgage, screwed up on his documents. He told our agent that we needed to pay approximately $10, 500 at closing and that we knew about this the whole time. He back dated other Good Faith Estimates (without our signatures) to make it appear that we knew about it. Then he told us that the seller was trying to pull a fast one at the last minute. Bottom line: He screwed up and lied to us and his own company. He falsified documents. He is very condescending when he talks to you and actually hung up the phone on after we closed on the house. Oh yeah, almost forgot. He lost some paperwork needed for the loan and told me that he never received it from me. He tried to threaten me that I would have serious consequences if I didn't get them the paperwork they need. Not really worried about that. I have all the evidence I need to prove otherwise. When I get done here I'm fililng a complaint with the BBB and Watson.

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Joseph Shapona
, US
May 03, 2016 5:06 pm EDT

I have had to deal with here in Clermont and they are so deceitful in their business practices it makes me wonder why they have not been sued...well it is coming to them soon,

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5:39 pm EDT
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Watson Realty Mortgage broker lied and swindled

My girlfriend was approved for a home she went to real estate class she paid 1500.00 dollars for inspections surveys down payment earnest money and was told that she was qualified.Matt Gurnow who is the mortgage consultant kept telling her that everything was fine today we find out that we are not getting the housedue to the fact that she does not make enough money.It is his job when given all the paperwork to tell us that we qualify or not they took her money and she has no house i am pissed off and will get a lawyer but i want everyone to know not to deal with Watson Realty in Deland Florida.This is the worst case of poor ethics and morality that i have ever seen. By the way we were supposed to close on Fri 7-24-09 my girlfriend is heartbroken and left with nothing and no hope of getting her dream house and lost 1500.00 Dollars.

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homeless family
Jacksonville Beach, US
Nov 11, 2010 2:33 pm EST

We are going through the same exact thing right now. We were approved back in Aug 10, we found our dream house, put over 1100.00 into appraisal/inspection/ binder fee and lots of missed work due to our "closing dates". we are now in Nov. 2010 and living with family because we dont have a house. THANKS WATSON REALTY JACKSONVILLE, FL. HODGES OFFICE

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www.watsonrealtycorp.com

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