Menu
WaterBoss Customer Service Phone, Email, Contacts

WaterBoss
reviews & complaints

www.waterboss.com
www.waterboss.com

Learn how the rating is calculated

1.8 24 Reviews

WaterBoss Complaints Summary

5 Resolved
19 Unresolved
Our verdict: When using services from WaterBoss with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for WaterBoss has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of WaterBoss. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

WaterBoss reviews & complaints 24

Sort by:

Newest WaterBoss reviews & complaints

ComplaintsBoard
G
3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss Water boss employees

After noticing I have excess brine water in the brine tank I did the troubleshooting stated on the owners manual. Nothing changed. I called water boss and spoke to a rude woman named Brittany. Not patient and very rude. She told me to hand drain the water and to call back as she wasn’t going to stay on the phone. I did as she asked and called back. I got a nice patient woman named Jane. Her burping technique worked. She said to try it again the next day to see if it worked. Unfortunately on the brine water removal it didn’t work again. So I called water boss again. I asked to speak to jane. She told me to clean the programer and she would answer when I called back. Unfortunately when I called back I got a horrible rude person named Lisa. She talks over you and is extremely rude. They lost a customer for life. And I will tell social media about this as well. You call to get help and only get frustrated. Lisa and Brittany aren’t good for water boss at all.

Desired outcome: For others to see how bad the customer service is.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
G
11:15 am EDT

WaterBoss Customer service

I have had a few issues with the Waterboss Pro380 that were resolved quickly by a girl that used to handle these things. She must have moved on. Now I can't get any help at all. They finally responded to my second request by email by asking a question. I answered it via email and have had zero replies in two weeks.

In one year they went from exceptional customer service to non existent. This is now my second and last WaterBoss softener.

Desired outcome: Follow up on the answer I provided to your question!

Read full review of WaterBoss
Hide full review
ComplaintsBoard
K
6:41 am EDT

WaterBoss Waterboss proplus 380

I purchased the waterboss proplus 380 10 monrhs ago. I have already had to replace the drive end cap. Called service they sent out the replacement part no charge. Arrived in 4 days. After replacing the bypass assembly ( in/out) started leaking and filling the cabinet with water. after taking apart 3 more times, still leaks. Once again service who informed me there hS to be an o-ring missing ~ after 3 times thing everything apart, having to remove excess from cabinet, I called service again... o-rings are all in place ~ I get the same answer ~ it has now been 2 weeks, unit still leaking water ~ zero help from waterboss ~ I spoke with the supervisor, who told me to hire a maintenance person! DO NOT PURCHASE ~ $700 wasted ~ frustrating that I have spent hours troubleshooting and all they can say ~ if it's leaking you have to have an o~ring problem...currently cannot do laundry or take a shower in my own home... so sad a company that will not stand by their product that supposedly has a 10 year life span ~ unfortunately I did not even get one year! Horrible customer service and product! BEWARE

Read full review of WaterBoss
Hide full review
ComplaintsBoard
M
10:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss 900 Discolored water after regeneration cycle.

I previously owned one of the original WaterBoss units from the 1990s and was very happy with it. I now upgraded to a WaterBoss 900. My water is discolored after every regeneration. Hardness test is 12, Iron is 1 and this unit can't handle it. Customer service isn't worth phone call. They needed no further information and said there is nothing wrong with my unit I just need to install an Iron pre-filter. When I asked why I didn't have this issue with my previous WaterBoss softener I was told my well water changed on the same day as I installed the new unit. I will now buy a softener from a real company that stands behind their product. I was told there is no warranty on the softener's ability to filter or soften water. There is only a warranty on parts, buyer beware. Live and learn.

Desired outcome: Please refund, I would like a response.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
G
1:41 pm EST

WaterBoss Water boss pro plus 380

I bought the softener 3 years (8/24/2019) ago and it has now started to put brown water into water lines after regenerating softner. I have a 5 micron pre filter that removes excess particles before softer works. Is there a maintenance service requirement for the valve? The softer leaks brown water into water lines on both normal regeneration and on power clean regeneration.

I purchased unit from Menards in Springfield.

Desired outcome: Have clear water after regenerating softner.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
D
2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss PRODUCT HE HAVE TWO and only 2-5 years old and DONT WORK

DONT BUY WATERBOSS SOFTNER SYSTEM - WE HAD TWO neither over 5 years old one just 5 years and the other not even 2 years We replaced our Softner in our house in 2015 have been have water issues for 8 months - it dont work anymore and have had to replace. We put a water boss also in our office / Barn Nov. 2019 that is finished two years will be this Nov. it isnt working either VERY UNSATIFIED~

Desired outcome: replace both~

Read full review of WaterBoss
Hide full review
ComplaintsBoard
J
1:40 pm EDT

WaterBoss Don't provide, service, help yourself!

I am a 70 years old disabled senior with an intestinal condition that requires to consume the purest water available.
I spent $500 dollars in the WaterBoss plus almost $600 to install it. It means to me a full month of income since given my health condition I am in low income.
It stop working 2 months later. WaterBoss customer service refused to help me. They don't provide service to their units and you must "help yourself". (they only guide you through)…with my disabled condition it was an impossible task and they didn't care at all! Their attitude is totally nasty and indifferent! Rude and malicious!
I wasn't able to return it. It was already installed! I couldn't afford to pay again just to remove it! BE AWARE!
If they abuse the elderly and disabled figure out what they can do with others in better position!

Desired outcome: Repair or refund my money

Read full review of WaterBoss
View 0 more photos
Hide full review
ComplaintsBoard
T
1:08 pm EDT

WaterBoss Water boss 950

This water softner has never added water tso the brine tank. I have called several times to the help line and have done everything they have sugjested and have bust in the parts they have sent me to fix the problem. But still no water added to the brine tank, I have added water myself. By adding water myself we have soft water.

Install date 10/20/2020. model #950 the ser.# [protected]. I would very much like to have it ether repaired or replaced! My address is 8170 Old Coventry Cr. Sandy Utah 84093. My cell phone # is [protected].

Thank you
Thomas Kenney

Desired outcome: Send me a new replacement

Read full review of WaterBoss
Hide full review
ComplaintsBoard
P
8:01 pm EDT

WaterBoss Pro plus 380

I own the Pro-plus 380 for 16 months. I Sent in the warranty card and followed all mfg install recommendations and called in a professional to hook it up. Has not worked correctly from day one apparently. I have a carbon filter and whole house filtration hooked up prior to owning a water softener. Called customer service on several occasions due to ongoing issues with brown water after regeneration since I have owned it from day one. Supervisor Ricky apparently tells me I don't have a carbon filter installed, I would invite him down to Missouri to take a look. Customer service from the very beginning has been no help. Had to rely on a out of town water softener company to take care of some of the issues this water softener has had. Customer service started out ok this last 3 days until all the troubleshooting has failed and they then realized it's the media which they want me to pay 150 to 200$ to ship this to Ohio and back. Paid 500$ for this unit 16 months ago and it's shot. Should of lasted 10 years by the way they talked about how superior there products are. I bought this mainly as well as being made and assembled in the USA. If you want a company that will not stand behind there products and to have continuous problems go ahead and buy a water boss. For a American company they sure have a attitude, disrespectful, will not stand behind there products. Go to amazon, google, Facebook and type in waterboss. I'm just one out of many complaints of bad service and bad products this company has.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
W
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss waterboss 900

Save yourself hours the guide is the worst guide I have ever came across. It will talk about the fittings that the company doesn't include. It will tell you on most sites not to use PTFE and in the guide but Please use the tape! Or you will have water everywhere. Like I did. After hours of cleaning water up. I went a brought 2 shark bite water softener connections it was that easy. Please save your time. The company has the worst CS ever. Good luck.

Read full review of WaterBoss
View 0 more photos
Hide full review
ComplaintsBoard
O
8:46 pm EDT

WaterBoss model#380 serial #16040998

In the two years I owned it, I had to get replacement parts for the valves. The board failed twice of which one was covered by warranty. The customer service lady was very rude. I was excited that they were a USA company and fairly local.

Replaced by a GE in the same environment that I was told was causing the failures and no issues for several months. Far better performance over the four major downtime events that I had with this unit. I'm disappointed but at the same time I hope they succeed and fix their issue. They need to focus heavily on the customer service department.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
M
12:09 pm EDT

WaterBoss 380 pro garbage

No where on Any of there products boxes or literature or their website does it specify the maximum working water pressure is 70psi. To the contrary it actually lists a maximum working water pressure of 120psi. After purchasing the unit do you discover in the installation manual a tiny note of their actual maximum working water pressure of 70psi. Falure to install a separate water pressure reducing device will cause the unit to dump it's resins and garnet into your sink during regeneration.

A water softener that cannot handle city water and it's standard pressure, failure to inform the customer prior to purchase on Any of their litature except a tiny note in the installation manual is very deceptive. All other brands do not have this issue. I highly suggest to avoid a deceptive company and even more a product that cannot handle it's own stated maximum working water pressure is defective before even being installed.

Also anyone that is on a city water the pressure will fluctuate. when i was installing the unit I had a water pressure of 65psi and met their requirements. But late at night the water pressure exceeds 70psi at the highest point 85psi which is causing thier unit to empty its regeneration contents into my sink. Very very poor design. I highly suggest you avoid their product at all costs. All other brands of water softener that I have installed in the past do not have this issue. The manufature will not stand behind their product and warrenty their own incompetence of a failure to inform the purchaser of their actual maximum working water pressure. Look up the spec sheet for their softeners nowhere will you find this imformation.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
S
10:09 pm EDT

WaterBoss water softener model 900

Very rude customer support and only want to sell more parts when they have mis-diagnosed my unit. I am an industrial electrician and I deal with equipment and support every day. The rude ladies in this support department treat you like you can't possibly know anything. I have cut my losses and have switched to a GE unit. Not owned by Hague Quality Water Groveport Ohio

Read full review of WaterBoss
Update by Scott Henson
Apr 16, 2019 10:18 pm EDT

I forgot to mention that the new parts sent to me which I paid $100 for were a design change and leaked. I asked how could there be a design change and now the new part leaks, my original part does not leak, the new part leaks “great design change”

Hide full review
ComplaintsBoard
R
5:47 pm EST

WaterBoss e1 then ho error

I contacted the company and they forwarded new parts. Good for them.

I could not get the new parts to seal, continuous leak. This is probably the worst purchase I ever made. I spent 4 hours on just one of the replacement parts on and off on and off.

I have had it. I shipping this back to them at my expense to there office not their repair service maybe they'll make serious engineering changes. What piece of garbage.

I would not recommend this unit to anyone.

Read full review of WaterBoss
Hide full review
ComplaintsBoard
R
11:23 am EST

WaterBoss waterboss 380 softener

I purchased my waterboss at menards and I noticed recently that they no longer sell them. That was a red flag for me and sure enough six months later my softener started to act up. There are relatively simple things to fix so I called and inquired if the part I was buying woodwork to fix the problem. You could not believe the response I got from the customer service lady. She must get off i'm being rude. I own apartment buildings and I buy water softeners regularly because of the large number of units I have. I deal with a lot of customer service representatives for different appliances but this lady takes the cake. She was rude from the get go. She acted like I had just shot her pet dog. She was absolutely no help and advised me at the park with work and basically told me to order the part and get off the phone. I couldn't believe it I just basically decided that even if I could fix this thing I didn't want to deal with these people so I went and bought another unit from another company. Save your time, money, and mental health by not buying from this company

Read full review of WaterBoss
Update by Rodney Paulson
Nov 29, 2018 11:26 am EST

Buy a GE and forget these people. Life is too short to deal with their customer service department.

Hide full review
ComplaintsBoard
G
10:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss Model 700

If you're one of the lucky ones that get a machine that stays working then good for you. But if it fails and I'll bet it does then you're on your own.

No service. The run a round from their tech line. Grossly overpriced replacement parts.

Had several other softeners over years and all lasted 10 to 15 years. Like all appliances they do wear out. But water boss didn't make it 5 years. Resin tank failed and the 10 year warranty meant nothing.

Do yourself a favor, avoid water boss.

Read full review of WaterBoss and 1 comment
Hide full review
1 comment
Add a comment
D
D
Dan Alwine
Warsaw, US
Mar 01, 2021 5:59 pm EST

After just a couple of years my 700 series fills up the brine tank after regeneration.

ComplaintsBoard
B
8:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss 900 Softener

I am a landlord in a rural part of Florida. I began installing the WaterBoss 900 softener for my clients to help remove rust. At first I was so happy and amazed and how the product worked. I installed them per the manual and at the time they did not recommend covers or weatherproofing. The unit performed flawlessly.

I had bought a total of 4 units...and hit the 3 year warranty period and EVERY SINGLE WB900 I have installed has had the electronic head FAIL. At first...when the first one failed they happily replaced the head. The customer service was great. This was about 2010 or 2011.

Something happened in 2012. The customer service department started balking at the electronic failures requiring me to produce not only receipts for purchase but installation receipts from my vendors. They questioned dates and took days to respond.

I have bought a total of 5...FIVE units before I quit them and gave up. I now have 2 of the original units (1-2017) still in service and have had to wrap them in tarps and it makes it difficult to fill with salt for clients. The electronic heads are $189 for replacement and I would NOT GIVE them another dime of service!

I have a box of 4 heads left (they replaced 2 that failed under warranty and I kept them). They ALL failed from weather exposure and line surge. Waterboss KNOWS this is happening and is preying on the general public with their inferior design. By the way...the 10 year warranty they offer is on the 'tank'...the solid fiberglass part...nothing else. Who would ship that back to them?

Sorry WATERBOSS. NOT going to recommend you. I will vote with my dollar!

Read full review of WaterBoss
Hide full review
ComplaintsBoard
A
12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WaterBoss Has not worked right from the day i bought it

I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. I have called at least ever few months with a problem and they have sent me different parts each time I have called. The last three times I have called within a 6 week period its been the same complaint. They sent me parts that were just replaced a month before the call so we would continue to replace them thinking it was just a bad parts. They didn't fix the problem either so they sent another part and it didn't fix the problem. The same problem has been consistent since Feb. and now it is May 29th. Water keeps filling up in the tank and no one seems to know why. They told me I could call a service tech to come to my home, but the closes one to my house was over an hour away and I WOULD BE RESPONSABLE for the fee. I spoke to the supervisor RICK who didn't care what problems I was having and kept saying its now not a new unit, no its not but its only a year and half old with the same issues since the day I bought it. He just kept telling me I can call for a service tech or their customer service would keep diagnosing it over the phone. He had the worst customer service I have ever dealt with and wasn't willing to help or understand my point that I just want to talk to someone who can correctly diagnose the problem . I just want to get it fixed instead of it being a ongoing problem. I have to take off work to call them or on my lunch hour. They are open the same hours I work and I always have to take off work and be home so they can talk to me while I'm at the unit. Either way I have lost money by taking off work and when I purchased this piece of junk that they cant fix.

Read full review of WaterBoss and 2 comments
Hide full review
2 comments
Add a comment
W
W
Water Boss Terrible Customer Service
, US
Jan 25, 2019 3:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We purchased a Water Boss ProPlus thru our plumber who was doing additional plumbing work at our lake property. They recommend this product. At first seemed OK then had problems with the regeneration. The unit was install 1 year and 4 months ago. Suddenly we noticed that there was 3 to 4 inches of hard crusted salt almost 3/4 inch thick all around the exterior top of the tank. The salt in the tank had hardened solid at least 3 inches deep. The interior walls are completely encrusted approximately 1/2 inch deep. When I contacted the Customer Service department I was immediately met with hostility and sarcasm. I have NEVER EVER been treated so poorly by a Customer Service Representative. They insisted that the hard crust on the exterior was due to salt dust and that we should have wiped down the exterior after filling the tank. Was informed by the Customer Service Rep that she knows everything about these units and that I know nothing. Informed her that I have a Kinetico system in my other property that was installed 14 years ago and never wiped down the tank after filling it with salt and never had a problem like this. Also no problems in all these years with the Kinetico. The amazing thing was the nasty attitude from the representative from the beginning of the conversation. I was simply asking for information and was met this terrible resistance. When my plumber arrived today who has installed many of these units he had never seen this problem before. He returned to his office to retrieve his information on the unit then called Water Boss and was immediately met not with professional courtesy with the same sarcastic attitude that I had endured. He even asked for a supervisor and again was met with the same rude treatment. They wanted him to completely clean the encrusted unit, take it apart completely and reassemble it completely. Then they would send new parts for him to install. If however this did not correct the problem then the entire process would have to be repeated. They would NOT pay for the labor. Apparently their strategy is that the purchaser should have to pay so much in labor costs so that it is completely impractical to repair a defective unit and would instead choose to purchase and install a new unit as being more cost effective. This is apparently how they avoid paying out on their 10 year "Limited Warranty ".
I have since read many other reviews of Water Boss and consistently purchasers have complained about the rude treatment to their customers by Water Boss Customer Service Dept. My plumber is a very reputable company and said they have never been treated this way by a manufacturer. The plumber was as shocked as we were by their attitude. They will no longer recommend this product and we will never recommend or use a Water Boss system again. Even more than the fact that the unit is less than 1-1/2 years old is the rude, aggressive attitude of their poorly named Customer Service Department.
This is the first time I have ever negatively reviewed a product or manufacturer. Customers BEWARE!

S
S
Steve Sampson
, US
Jan 07, 2019 10:22 am EST

I had same problems with proplus 380. Then one day it stuck on backwash for 24 hours before I noticed and never did soften water after that. It was almost a career trying different setting and talking to support. Finally decided to trash almost new Water Boss and buy different one when Menards said they had a lot of complains about Water boss and that they would swap out Water Boss for a new Morton softener. So far Morton works like a charm.

ComplaintsBoard
B
11:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WaterBoss weak part break

I had no choice but to use this size in a small place in cottage. Concept is of this ws is wonderful but parts are weak.
I have much experinece with the water boss units. The plastic parts are not durable like most other units which have solid or heavier plastic parts to last longer. Lube parts with silicone grease to keep friction down. Parts I had to replace are:
1) I have replaced the brine valve elbow assembly due to the rubber inside the float disinegerated which caused it to not suck brine.
2) I had to replace the drive motor which the gears internally wore out.
3) replaced the filmsy piston slide located inside the drive end cap assembly that cracked and would not suck brine or flush out in the reg cycle.
4) had to take the brine valve housing assembly apart and re-lube the piston assembly with silicone grease which was sticking and wearing out the magnet dish assembly.
5) had to replace the magnet dish assembly 2x:s do to being worn down on one and the other fell totally apart in pieces.
If you start having problems I would have just go ahead and replaced the whole drive end cap assembly since that is where all the weak easy to wear and break parts mostly are and also replace the brine valve elbow assembly. Being a assembly eng I took time to break down all the parts and had time to see where parts were becoming loose and cracking. If you use iron out (use only if you had to) only add it at the bottom of the tank before you add salt. Iron out disinagrate plastic parts and eats metal so do not pour it on top of salt. My unit so far runs at the time I set it on delayed reg time at 4am.
I set it this way...
Hc (high capacity)
96 canceled
Delayed mode (4am)
45 hardness
I do add 1/2cup iron out once a month at the bottom of the tank when you see water, then add 1gal water and salt over the top of it so it won't corode parts.

Read full review of WaterBoss and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Anthony Vecchio
Phoenix, US
Feb 23, 2015 10:56 am EST

Do yourself a big favor, buy ANY water softener besides one by this company! Here is their answer for any problem you may have, "buy a new one". Really, how this company even stays in business with this lowliest level of cust service is beyond me. And please, water boss surrogates, don't attempt to belittle this post with your normal spin such as 'you obviously don't know water softeners", I do. Or the de rigueur one about "you don't understand the water level float". I do. If you spent half the time working with your customers instead of attempting to spin their comments about your lousy cust service maybe you wouldn't get these reviews. Word of advice, steer clear of water boss. Get a G.E.

ComplaintsBoard
R
9:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WaterBoss Bad Units

DO NOT BUY THIS UNIT. All the complaints you read about it are true. I am going to throw the unit away and chock up my losses, before i have more headaches with it. DON'T BUY

Read full review of WaterBoss and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
D
D
Dave M.
Fairmount, US
Sep 07, 2010 4:07 pm EDT

I purchased a Waterboss 900 Bought it january 23rd 2010, and installed it the next day. Over the past four weeks, the unit started puuting large amounts of salt thru the faucets, and was losing resin thru the drain line. I notified Waterboss, sent a sample of the resin, and they are now requiring me to send them the unit via shipping at "my" cost so they can repair their defective unit. BS. I'll throw it in the scrap pile never to buy or recommend a waterboss to anyone I come in contact with, and I work in the construction industry. Costly lesson learned.

C
C
champy
, US
May 27, 2010 11:28 am EDT

I called the Water Boss Help Line and received great support. This is the first time I have had to call them, I have had my softener for about five years now. All I have ever had to do was add salt, but recently my home experienced a long power outage. Since it has been so long, and I cannot find my manual I looked up their website to get the phone number. I called and was greeted nicely, some one stepped me through the process of setting my control. All I needed was the instructions, but I appreciated that they took the time to get me familar with the componet again. Then I was offered a manual and test strips to be sent at no cost to me! I was suprised I didn't even have to ask or pay! I'm sure there are people who have good luck and bad luck with products and even support from time to time. I'm not one of them. I was satisfied with the help from beginning to end. Pure distain? Not at all.

Y
Y
yamaha1800
Utica, US
Nov 25, 2009 2:13 pm EST

When you figure out what the original post here describes, you will understand the problem. Sure! The unit will soften your water. The problem is that the design is so bad that not only will it use too much salt but it will recyle when youu are using water and then your whole system will be filled with hard water that may take days to flush out. And if you need customer support, good luck! Be prepared for the most obnoxious and rude treatment imagineable. Don't believe that? Just look at reviews in other forums. One 70 year old gentleman said that he was treated more poorly than he had ever been treated in his entire life when he called WaterBoss TS. That review is at Amazon.com. WaterBoss softeners are terribly designed and it seems as if the people at the company simply hate their customers. They show them pure disdain! Just all them and see for yourself.

D
D
Don
Winter Springs, US
Mar 11, 2009 7:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just installed a WaterBoss 700 in a house with a well. The water was SO BAD that you could not drink or stand the smell! This little unit solved the problem! It is working great!
Since it worked so well I purchased a WaterBoss 900 (City water) for my personal house. This unit also works GREAT ! I do not know why people are putting these units down. It must be the competition! Why spend $1000's when these little units work! Why do you think Home Depot sell's so many...

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact WaterBoss customer service

Phone number

1800 437 8993

Website

www.waterboss.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with WaterBoss?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WaterBoss Customer Service. Initial WaterBoss complaints should be directed to their team directly. You can find contact details for WaterBoss above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about WaterBoss. Discuss the issues you have had with WaterBoss and work with their customer service team to find a resolution.