The complaint has been investigated and
resolved to the customer's satisfactionResolved Warranty America/American Auto Shield — Bad Service and bad Coverage
resolved to the customer's satisfaction
I purchased a warranty from this company a few years back. The salepeople tell you one thing about the warranty to get youto purchase it. However, they DO NOT go into detail on what the warranty actually covers. I have used this warranty on numerous occassions, and each time the company comes up with a reason of why the part/service is not covered completely or not at all. I end up paying on the average $100 more than my deductible each and every time. Their claims department can do nothing but refer to the balck and white in the contract that you do not get a copy of until you buy it. Even then, what the claims department claims is covered and what is covered never seems to match up. This IS NOT the company to go with. My service manager has even said that they are the worst that he has ever dealt with. Take heed---do not buy this product!