Walmart
reviews and complaints

About 5 months ago I ordered a TV from Walmart.com. But all of a sudden, the TV stopped working! I unplugged it and waited a few seconds, when I plugged it up again, nothing happened.
I contacted Walmart customer service via their live chat option and explained the situation. Their rep was about to issue a refund, but suddenly he changed his mind and told me that it has been too long to give a refund! Then I told that I would like to speak to a manager and the answer was no. Horrible lack of customer support! Avoid these dishonest people!

I ordered a few items from Walmart.com. One item was fine, but the second one was nothing what I thought it would be. I contacted their customer service and they said I need to go to their store and someone would help me. I went to the nearest Walmart store, spent 30 minutes there only to be told that I have to go to another store. I took a bus and went to another store which was 25 minutes away. When I arrived I was told to contact Walmart customer care by phone. No words can describe how sick I am of Walmart.

I made a return from an online purchase I made with the card, I returned item in store in person, walmart money card customer service told me that my card was blocked because they need proof I bought what was returned with said card which I did but was months ago and after the return I lost receipt so they're holding the amount of the return and everything else I have on there a few hundred dollars and won't unblock my card or give me an alternate way to get my money, they said the card is blocked that's it I can't have my money!walmart money card is a rip off you lose money continuously beware do not use this card

i bought a bathing suit bottom piece from walmart and when i used it for the very first time in an indoor pool i realized something wasnt right when i was swimming and once in the shallow end i reached down to discover that i was hanging out of the front as the bottoms fell apart and i couldnt get out of the pool . i waited until there wasnt anyone nearby and made a dash for my towel to cover up . when i tried to take the bottoms back i was only told i could exchange them but no refund. they told me i should have bought a larger pair but they were a large.

Walmart Kirkland store sold me a wrong prepaid phone card of 100$ on Jan 13, 2016, I asked for a Bell pre-paid phone card and they sold me a Virgin mobile card, probably because they thought Bell and Virgin belong to the same company at that time. I noticed the problem when I tried to activate the card and Bell refused it. I went back to the store to return the card, but they told me they could not do the return for prepaid phone card even though they feel sorry for the mistake of their employee made but they could not do anything about it, they let me to solve it with Bell and Virgin Mobile by myself, they told me they could not hold the responsibility for the mistake of their employee made for this case. I called Bell again and they told me it's impossible for them to fix this issue as they are different company with Virgin Mobile, and let me to return the card to the store. Now I am stuck!

I've tried to order something from Walmart two times and twice it become a real nightmare. Both times my orders were rejected for no reason. I contacted Walmart customer care and they refused to explain what was the reason. The first time they told that is was my bank who rejected my order, but when I called my bank they had no idea what was I talking about. I asked my bank to check my transaction history and was told that Walmart took my money and later put it back. Second attempt at making an order on this website also failed. Similar thing happened, but in the end they finally admitted it was them rejecting the card. They finally allowed me to make an order. Well, I made an order, but several days later received a message stating that my order was cancelled. Very strange company.

I bought a sweater and a robe with the faded glory . on the sweater the pocket has come apart and the robe seam right above the hook piece has come apart. I used to buy faded glory with no issues until now. I loved my robe and my sweater but now I cant even wear them. something needs to be done about this. I bought my mother the same products and she is having major issues with the robe.

I bought my daughter a Walmart visa money card. and now the company wont let her activate it without her giving them her social security number. the people don't speak good English, and my daughter has been warned not to give out her social security number to anyone she don't trust. so" she cant use her card and I lost my money I spent for it. i'm now reading lots of complaints from others about this card. what I want to know is" is Walmart a part of this scheme? I have shopped at Walmart for years and spent lots of money in your stores. but" my daughter is afraid about identity theft with good reason. I guess i'll not hear anymore about this. if you people are all part of the scam huh? Richard Johnson po box 222 Jackson springs nc. 27281

I purchased a TV from Walmart back in July 2015, and it is now January 2016! Like only 6 months passed and it is not working already! I try to turn in on, but it just doesn’t work. I even unplugged it and waited a few seconds and when I plugged it up again, some strange noise came from the speakers. I contacted Walmart customer service through their live chat, and their rep offered me a refund. I was extremely happy and felt lucky. Later I received a message from a rep and was told that it had been too long to give a refund. Well, that is actually the end of the story. They really does not care that they gave me a 2 year guarantee.

A product, a toaster oven, on the shelf at Walmart store in Tomball, TX was priced at 1 cent. It was a display item and there were no others like it in stock. There were 5 or 6 other brands priced the same way. There were no other toaster ovens on display the color and size I needed for my kitchen. When I tried to purchase it, the assistant manager would not let me purchase it, saying Walmart doesn't sell display items and that the 1cent price was for the employees to know that item was not to be sold. She lied. I know for a fact that in the past, Walmart has sold me display items. And why would a price be on display items only for other employees to understand? And Customers having no clue? How ridiculous! In the past, I have tried to purchase items that have had a price, and was told at the check out, I had to pay more than the displayed price. Walmart used to be one of my favorite places to shop, but more and more it's becoming my least favorite because of the habitual bait and switch tactics that are being practiced. From "Thoroughly Disgusted"

I purchased something on December 11, 2015. It is now January 14, but I haven't received anything yet! I haven't even received a confirmation email that the item has shipped. I called Walmart many times and every time they promised to send me an email and my tracking number. But still heard nothing from them. Three days ago called again and the young lady told me I would receive an email within 48 hours. No e-mail was sent! The customer service is disgusting.

I recently puchased a pkg of 6 rolls bounty basic paper towels from walmart fairfield ca. 94533- Very disgusted with the quality. I have bought bounty paper towels since the 1970's. The quality is worse than the ones in the .99 cent store. towels are like total garbage, don't even seperate on perforations, also state that they are 50% stronger! more like 50% weak. This is one of the few american products i always counted on. If this is the new quallity, You lost me as a customer for almost 1/2 a century. contact me please... Richard Wood, 261 e. alaska ave. suite 26 Fairfield ca. 94533 . [protected].

On the night of january 9th around 9:30 at night I was at the walmart on windward parkway in alpharetta picking up diapers on the way home from work. While walking around I noticed a man following me and approached him asking that he stop and why in fact he was following me to begin with he proceeded to tell me I can leave if I have a problem and I just finished my shopping and carried on only for him to turn another corner and laugh and say I outta kick you out. I left the diaper section and proceeded to customer service and asked for a manager. I asks why her undercover security was harassing me and she sent the security manager to talk to me. She literally yelled at me and accused me of being the one to follow him! It was messed up if you ask me some people should be fired cause I definitely felt attacked and iv never stolen iv shopped here for 5 years!