Walmart
reviews and complaints

The pool that I purchased and a 3 year extended warranty from walmart on 5/31/18 along with a skimmer for holding chloine that I was told I should purchase along with the pool was broke and the chlorine fell out of the skimmer and onto the pool bottom i did not check the pool for a day and when i did I noticed a white spot on the bottom of the pool where the chlorine had eaten away at the liner and caused like a dry rot. The Skimmer that I purchased from walmart was broken at the locking device and i never even knew it.I called the extended warranty`Dept.And they said it was not coverded, They told me to call the company that made the pool, So I did The polygroup company told me that this should have been covered by my extended coverage and to call Walmart Extended protection again, After 3 days of trying to get someone to help me with this problem I am writing to you.I want my Full refund for my Extended Warranty.And this company Needs to be reported to the Better Business bureau. As I will do after sending this e.mail out. Very unhappy customer. Kimberly Curtis

This all started Thrusday when I attempted to buy some Uncle Bens Rice. I went to your website and selected the item, I wanted to pick it up but the website would not permit me to order it. So I went into the store to see customer service. After waiting in line for 15 minutes, the supervisor told me that they could not place the order for me but it would have to be done on-line. I explained the nature of the problem I was encountering and handed him my cellphone. He was unable to place the order either. He said that the only way the order could be place was o speak to someone at Walmart.com. He gave me the telephone number and I waited through 4 separate menus before reaching someone in customer service. That person was unable to help me ant tranferred me to another individual to whom I was finally able to place my order. She said it was after 3 PM
but the item would be available for pick-up on Saturday. Relying on her information I headed into the store. I drove up to the grocery delivery area and called the number on the sign. They told me they had no record of my order. I had to go into the store and then walk over to a special desk and that person checked my order but told me that even though it showed delivery on Saturday, they had no Saturday deliveries of groceries.
I was beyond frustration at this point and all I got was a number to call Wallmart.com. It took me 21 minutes to get through to a supervisor. After going through the entire problem that I was experiencing she appologized for MY confusion, she did not own the problem and asked if I were near a computer so that I could place another order for delivery. I told her I expected Walmart to resolve this problem, the only thing she could do was cancel my order. I simply asked if she would put the order out for delivery since it had been their lack of clarity and lack of training of their store employees that had caused this problem. She said that all she could do was cancel my order and then place a new order and that there would be a delivery charge added on. She did not have the authority to place the order with no delivery charge.
I am an experienced mystery shopper with over 1500 shops and I must say that this is the worst shopping experience that I have ever encountered. The staff was helpful in the store but were not trained in how to solve a Walmart.com problem. They did not own the problem and blamed the system. When the system failed the client they blamed the client on his confusion. Then they would not solve the problem only to suggest that I order it again and see if the delivery charge was waived. This entire fiasco to over 4 hours 2 visits to the store and 55 minutes on the phone and the best they could suggest is I call back again to make sure that the fee for delivery was waived. For the record, if I do not recieve a responsible corporate response in the next 48 hours I will desiminate my experience through every social media outlet. You cannot treat customers with such disrespect and not enable anyone on the front line to solve the problem. What started out as a splinter is now a fully infected involved dissatified client.
After submitting that complaint, I received a form letter asking me to fill out customer service satisfaction form. They did not even take the time to read the explicit
email I took the time to send in. Since that robo response, I have received two more emails suggesting that I call in a let them know details about my issues. This company has no customer service and until things are addressed corporately the customer will bear the brunt of this disfunction company.

I purchased what was supposedly catfish. It was in a seethru blue and clear packaging. I knew that usually the products are what they say they are. I shop Walmart every other day in Sun Prairie Wisconsin. I fried the fish which tasted like mud carp. Dark inside and the wrong flesh texture and color, should be white. I paid 13.57for this fish. You need to check the fishmonger and get back to me. Thank you

Green dot is none other than a thief.

A transaction at a casino did not go through
So the casino released the 100.00 funds back on to the card the very same day. Green dot refuses to give my money back claiming that the casino never released money back onto the card. Spoke with casino on several occasions and money had been released on same day. I filed a dispute with green dot, sent in dispute form, i've called and called. Been patient. Waiting several months which has now become several years. I worked for that money and they keep it. Refusing me my money. Do not trust this card

I was in one of your stores. This one employee whom cashed me out called me after I paid for everything. She saw that three was a cellphone on her register and asked if it was mine. I told her no that it was not mine. I then left the store and was not happy that they tried to accuse me of theft. I do not steal and this idiot needs to die for trying to make me to be a thief.Maybe she is racist and thinks I am a thief because of my native background.But I said no that is not my phone.

Okay when my son turned eight he got a birthday gift that he did not like. The dumb stupid idiot that gave the gift was too stupid to give a gift receipt and needs to die. I explained to them that it was a birthday gift and that is why I did not have a receipt. They asked if I had a gift receipt, so I told the deaf idiot that I had NO receipt. They told me that because I had no receipt that I could only get store credit. I then told this child hating idiot to forget it. I asked my son who gave this stupid gift. He tole me it was his classmate by the name of Peter . So I had to call Peter's's parents and let them know that my son was not happy with his gift and we got into an argument. I told them that if they had not given my son a stupid useless gift that this would not be an issue. I asked the mother if she still had the receipt. She said, she did get a gift receipt, but she forgot to include it in the gift. I told her that she was stupid. That she ruined my son's birthday. I wet back, wasting more gas money and finally returned the stupid gift and got the money for it to buy another gift that my son will like. The idiot that dealt with me the first time was not there, but he needs to be fired and he needs to die.

I have been shopping at walmart for some years now and always enjoyed the convience of the store. i ahve had a few bad products, but [censored] happens. but today i have to say i will not sho there anymore. I work at home depot and many things you have i will buy at work now, even if i pay more.
When your company got woke and decided you wont sell ammo, no i have no reason to shop there, i shoot alot and buy ammo every few weeks, it was nice to be able to get ammo when i shoped for my home or clothing and or other goods. i live in aberdeen wa and will shop at other stores, since i have to now go to other stores to get ammo, so be it. but i can go to safeway or swansons to pruchase things. i will also order ammo online and buy in bulk.
I normaly spend around 400 to 500 a month there, and now i will not, i may be a small part of ypour company, but i knwo many who will not shop there now, i refuse to support leftist, communist or socilist ideas. The founder would roll over in his grave. even though his kids sold the company out for profits. good luck and i have lots of options to shop online. good luck we conservatives are leaving

09/02/2019 9:34AM From Rhonda Ray 1201 W N Main Street 414 LaFayette, GA 30728 I recedived your email confirming payment and order received. To date, I have not received the cigarette tubes, paid order. And I have contacted you several times. In order to avoid complaints filed, please mail back the amount $13.41 plus taxes paid within 5 five business days. Ref Shargio Tube KG GRN 200's order as follows:
Order #: [protected]
SHARGIO TUBE KG GRN 200'S - 1CT. SLV/5
$13.41 1 $13.41
---------- Forwarded message ---------
From: Walmart.com
Date: Thu, Jul 4, 2019 at 12:08 PM
Subject: Order received. SHARGIO TUBE KG GRN 200'S... & 1 more item
To:

Shopeeefund is [protected].
Read communications for timing and taking points. Item was 4 pieces of eco nitro performance chips. See pictures for order screen shots. I was in active communications with seller, when I saw my request was cancelled. I have just produced a video proof of a fake product (not meant to ever work as claimed) which can be fraud. Even though the amount is small, I have to set it right.

If you want videos of proof, pls advise and I will give you my youtube links.

I must insist on my refund.
Benjie henares shopee id is bmhenares.
[protected] [protected]@yahoo com

I am in the path of Hurricane Dorian; I live in Florida. Yesterday I made an online order for certain groceries, which included Gatorade and water. I only purchased 1 case of water. Not 4 or 6 like people do as I know this is rationed during these times. Likewise with the Gatorade. I was to pick up my groceries this evening on my way home from work. I was surprised when I checked my email and saw that my order had been cancelled. I called the number to inquire why. The response? Because they were out of certain items. Well, that's just great. NOW I AM SITTING HERE AN EVERYONE IS SOLD OUT OF WATER AND GATORADE BECAUSE WALMART CANCELLED MY ORDER. If you can't do it - don't offer it. It should be common sense people would use this service to avoid crowded stores and mobs. I have been a loyal WalMart customer for years. I am so disgusted at this point. Way to leave me and my family screwed WalMart. I have 4 children.

How is it that a day after the manufacturer warranty on my tv was over. I'm told repeatedly that I have no choice but to deal with vizio. They told me no choice but to file a claim with them even though it was invalid. I call multiple times to resolve the issue and get transferred over to vizio. What's the point of the extra cost of the protection of walmart won't honor the plan. I was told they would take longer so they sent me over to the manufcr. for advise. Come to find out site says it only takes two days with Wal-Mart's coverage so they lied. Now I'm stuck waiting ten+ with vizio. Which was an invalid warranty at the time of the call. Sounds kinda fishy, trying to get out of covering your products Wal-Mart or what? Now that I'm screwed with a dark t.v. till whenever vizio gets around to me, just hope walmart owns up in the future and starts honoring what I paid extra for instead of pushing it off on the last guys.

About two months ago I bought a ring online for my wife of 15 years. The ring was the wrong size so I return it at Honesdale Pennsylvania store. I got a gift card. So I ordered another ring witch as broken when it came in the mail. I want to the store and they said they have to send it back to the company and I will get a refund with a gift card. I called Walmart corporate office and compiled I want my debit card refunded. They wouldn't do it. I have a massive stroke 2 1/2 years ago. I worked for the Sheriff's Office in NY so I live on a pension. Which is not enough money I use to get. Tonight I went in the honesdale store and I tried uses the gift card on my APP. It wouldn't work. 3 woman said I have to have the card. But before I went I called the corporate office and ask them I use the gift card on the app. Well to put it straightforward I paid tonight with my money I don't have for the rest of the month. I demand I get paid back completely for tonight and I expect my gift card to be refunded to my debit card. I can be reached at [protected] Thank you, Joshua Bates

My mother is 80 years old and all the electric carts are left in the parking lots dead or very little charged. No one collects them and recharge them. And the Dunkin Hines cake mix is brand new boxes loaded on shelves and the yellow cake mix are all way out of date. Even some are dated to expire in 2011, 2013. We found 1 box yesterday that was June 2019 and that's the closest to the present. Thank you for your attention to the matters.

I have got oil change at WallMart couple months ago. They forgot to put the oil gauge back and it spills oil ever where and it cost me over $2000.00 for changing alternator and many components. I was travelling from Michigan to Wisconsin. Wisconsin dealer explains me about it and they told me it is due to oil gauge missing. I have to extend my vacation and it cost me over $2000 to repair.
It was happened in Wisconsin, Wausau. August 5th, 2019.

Please advise
I will submit bills and explanation from the repair shop upon request.