Walgreens reviews and complaints 1
View all 1819 complaintsWalgreens - merchandise
I went into this store location and purchased two items, ice cream and a pair of cheap shoe insoles. When I arrived home I noticed that the insoles were not in the bag. I immediately returned to the store and asked the cashier if I had not forgotten to get the insoles. She called a supervisor? to whom I explained that I had not gotten the insoles ($3.39 plus tax), who then left and came back and informed me that the insoles were in the bag when I left the store. I again informed him that the insoles were not in the bag and again he insisted they were.
Needless to say, I am very upset that I did not get an item that I paid for and made a return trip of approximately 8 miles just to be called a liar in so many words.
The amount of money is so small that it does not mean anything, but for the store employees to insist that I had received the item bothers me a lot as I consider myself a person of good character and upbringing.
Therefore, in the future I will go out of my way to keep from purchasing any other items from any Walgreens.
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