Waffle House
reviews and complaints

A cook named masonthat I work with this night was repeatedly harassing me told me to clock out and leave and when I started to do that he called the manager saying I was making a scene causing a ruckus. I don't have a problem with any of the cooks but he won't leave me alone and prefers to have me leave but won't let me by making a call that forces me to stay and work with him

I am in no way looking for apologies, discounts or for people to loose a job just a fyi moment. i frequently take my granddaughter to breakfast at a different wafflehouse but today we decided to try this one closest to hospital l. The staff was friendly but one lady maby named shay? A small lady.While clearing the table She was beating the plates on the table yelling that it was her birthday so loud screaming multiple times repetitive sentences that i couldnt understand and it is her birthday. This went on for maby 10 minutes with no one saying a word as she continued to beat plates and silverware on the table and sink. We love waffle house but will never ever return to this one. I rarely fuss bout things but when you cannot eat for a person being so sadly excessive on demanding attention, its not worth wasting my money.As with us, most of the customers starred and seemed to be irritated . Way below WH standards.

I frequent Waffle House here in Jacksonville Florida. I've always been a big supporter and customer of this franchise for 40 years now. Last Friday I stopped into a location that I come to regularly and purchased my order. I learned after the bill which should have been 12 dollars posted that someone dishonestly filled in a 40 dollar tip. I can't tell how angry this level of dishonesty makes me. My grandfather took me to Waffle Houses throughout my childhood and I wouldn't have thought someone from that establishment would rip me off like that. Unfortunately I'm going through the dispute process to try to recover my funds. I'm a working man and I need that 40 dollars. IHOP is now close by and open 24 hours so as much as it upsets me, i will be eating there from now on, while doing my best to discourage anyone locally not support Waffle House...thanks for ruining something I've enjoyed my entire life

I was eating breakfast at 4 AM July 30 2019. The location was 300 Ag Village Blvd Perry, GA 31069.
Only one waiter in restaurant. She was very nice and took my order. I asked her if she was the cook also. She said she could cook. I saw another Waffle House employee in the parking lot talking to a man. This turned out to be the cook. She finally came in store and the waitress asked her to finish cooking my meal. Cook acted like she did not want to take over and cook. She finally did and headed back to the parking lot and resumed her conversation. This is ridiculous. She was not paid to carry on a conversation in the parking lot. I hope she gets fired for this. Very disappointed.
Richard Gilbert
Perry, GA 31069

I recently went to my local Waffle house. I don't go there often so I had not realized some workers were allowed to put nicknames on their tags. I was with my boyfriend and I hadn't looked at the name tags until he noticed one that he thought I should see. One of the younger girls had "Pocahontas Savage" on her tag. Now I do realize Pocahontas is in fact a Disney character but, she is Disney's depiction of a Native American. I don't know if she was referring to Pocahontas being a "savage" in the sense she stood up to her tribe or in the sense that she is a Native American and it is historically accurate to refer to natives as "savages".
I myself am Native American and I didn't appreciate what was on this persons tag. This worker was obviously white but of course I am unaware of her ethnic history. I found her name tag tasteless and offensive. I don't understand how in 2019 a young adult could put the name of a Native American character and the word savage together and not see how that could be upsetting or offensive.

We visited this Waffle House this morning, July 26 at 5:30 am. Upon entering we were not greeted. And sat for 10 minutes until waitress said oh I'll be with you in a minute... and she continues to wash dishes. When she is done she walks to the food station, we sit 5 more minutes. We ended up getting up and leaving. There was one table with 5 men who had been served, one at the counter who was also served, and no one else in the restaurant. Very disappointed in this experience... negative rating on service.
Elizabeth Gilroy
[protected]@gmx.com
I would like a reply, thank you

We had ordered. It took 20 minutes before we even got our drinks. She took 10 minutes to get a refill. The water cup was dirty. She took 20 minutes before she turned our tickets into the cook. They wiped the gravy off of our plate that didn't have gravy. Instead of simply replacing the plate. The jelly was served on my plate covered in gravy. Very POOR service. Worse service ever!

I visited this location on 07/07 at approximately 7pm. Normally, I have a wonderful experience at ANY Waffle House I visit. This particular visit was very disturbing. I have never seen management treat an employee so disrespectfully! The employees informed me he is in a new position. He would not provide his last name but his name tag says "King James". He needs a "How to be a Manager" training and to apologize to that young lady for how he talked to her. I wish I could get his schedule so that I'd know when NOT to visit. This store is #2329. All of us (customers) just looked at each other in shock. PLEASE don't let your managers treat your employees disrespectfully. That really made me lose my appetite and I'm most certain the other customers present at that time as well.

Sevice was bad, the waitress scratch a food practical off a plate sat it down and proceeded to put food on it. She buttered the toast and wasn't wearing gloves after scrapping the food off plate. and the floors were nasty. there was a bucket of water setting in the booth. Only 3 customers and we had to wait to be seated cause all tables were dirty.

I was not receiving the pay or hours I was told I would get I was being verbally harassed at work and when I complained I was told that I would not be retaliated against and I was fired today and my district manager said it was because I complained. I have called all my Supervisors text been to the stores tried to get a transfer and I'm not getting anywhere. Please call me or have someone contact me

I was a frequent customer at the waffle house on Cobb Pkwy in Acworth ga until recently. And by frequent I mean 4 or more times a week. I will no longer be giving my money to an establishment that condones the manager to treat her employees the way manager Meagan does. In the last few months I have noticed it's certain ones she treats like garbage. Usually the ones busting there butts while she and the others are sitting there conversating about there personal business and bragging about pills they took that so called having them running around. On the 19th of June meagen felt the need to hollar across the restaurant that she was able to keep up due to taking tramadol that day. I am shocked that waffle house isn't more selective with the hiring of such managers. That establishment is nothing but a drama infested, obviously drug induced, rude, disrespectful management team. Meagan and Nicole being the ring leaders of the bunch. I know I'm just one person (about $100 week) loss, but I will definitely pass the word around on a daily basis as to let everyone know they would be wise to take there money else where.
Kudos waffle house on hiring such an unprofessional, rude, disrespectful, unethical manager.

The waffle located in florida city, fl is brand new and has the most disgusting sirloin and t bone steaks i have tasted. No seasoning and extremely tough to chew. The meat could not be cut by the knife no matter how you ordered it. I will never eat there again. It was made known to the waitress and she appeared not to be surprised by my complaint. Not even a can i get you a new one.

Date of service: 6/23/19 @ 8:16pm
Waffle House 1245

Service could have been better. Our waiter (Shaun) was being rude. His attitude while taking our order was uncalled for. We ordered drinks and when my water/lemon came, I noticed something on the inside of my cup. I asked for another cup of water and asked that my lemon be placed in a separate container. He walked away shaking his head. We wanted to leave but decided to stay. While our food was being prepared the customers behind us left and the employees proceeded to talk about not getting a tip. Our waiter actually had the nerve to jump in the conversation. There was no professionalism anywhere in that establishment. We are from out of town and I doubt that we will ever return to that location.