Waffle House
reviews and complaints

A server on your 2nd shift at j o nes loop. At unit 522 was on her phone yelling and cussing her boyfriend while slamming dishesand got water on me 2 times..very rude ..i asked her to let me eat..she slammed a bit more..her nametag said jennifer..please have a talk wiith her ..ruined my meal.todays date is june 17th i was there around 7:57. ..i love waffle house and that was by far the worst i ever had in all my 30 yrs of visiting ..

6/8/2019 4:30-5:30 P M. Usually stop there on the way to Meadows Casino, Washington PA
The WH was about 1/2 full. The older waitress took our order ant told us the cooks were screwing with her, but she would work with us. She brought our drinks, complained again, started calling out the order & stopped in mid sentence. Something was happening with the cooks! The people next to us got the wrong order & she spent time correcting it, apologizing to them, then us again! One cook left, saying, "I'm leaving, good luck today". Dishes fell & she was yelling for the other waitress. I wanted to leave, but my wife kept us there. Our orders came about 5:15 P. M.—-wrong, but we ate them quietly & quickly left during shift change, feeling extremely uncomfortable & edgy the remainder of the evening.

We travel in out retirement, mostly to NC, SC & Fl & frequently stop at WH without issues, but decided then & there the WH at Racetrack Rd will never be one of our stops again!

Regards,

Joe

Joe Kruszewski
[protected]@icloud.com
[protected]

We just left waffle House in laurel Ms 7 people working and only one waitress besides the cook doing thier jobs could not get our drinks then the girl got mad when we ask for silver ware never came back to ask if we needed more drink the couple that walked in with us left because they sat there for 30 min and nobody took thier order or got them drinks by the way the only one doing thier job had a broke toe and couldn't hardly walk this place needs to be shut down or every one fired and hire a new crew😠😠😠

In Dothan al. Waffle house on Hwy 84 and dothan circle east intersection. Walked in and only 5 other people in restaurant. Sat at table 15 min. With no acknowledgment from staff. Got up and left. Could not even get eye contact from staff. Very rude. The date was 6-7-2019. Time 5:15 5:30 pm. Will not go to that waffle house again even though we frequently are in Dothan al.

As I walked in to take a sit, of course the booth was dirty. I proceed to ask the employee was anyone sitting there she rudely responded to me she didn't know. As I thought I would have a peaceful cup of coffee and some breakfast with the rudeness I had to order and eat in car because I was on my way to work. Store #1699 need a little training on how to treat the customers.

Sat down ordered all star with double hash brown, scattered, smothered, covered double cheese and onion. Well done bacon and waffle for me and my husband ordered regular bacon, well done waffle his hashbrowns ordered like me, double everything. We got our breakfast minus waffles and minus bacons. We got our waffles 15 minutes later and after asking for our bacon numerous times, we got it 30 minutes after our eggs. The hashbrowns were doubled but the cheeses and onions were not. But we were charged for it.
Very disappointed

Before i sue manager at #326 491 pineygrove rd for retaliation. Something has to be said or done. She cut hours for no reason when clearly majority of everyone is full time. I would love if corporate stop by and ask everybody that works there about the management. Its to many close friends. And manager is not treating everyone fairly. She talks to everyone with disrespect while customers looking, instead of taking you to the back to discuss the issue. Crazy woman don't even check the cameras but everyday its draw shortages and no one get handled like she says. But lie and say she check cameras. Store #326 need help with management. Literally. I guarantee everyone that works there except 1 person will have something to say. And i don't even want to tell you about pur pay. 🤦

I was an employee until Jan. 3rd 2019. I need to know how to file a discrimination charge on a manager due to I was unfairly fired and when I reapplied to another store and they asked him about me (I was told to reapply by another manager) he said something to the lady that she wont tell me and they refused to hire me. [protected] Amelia Johnson. I was fired for forgetting to pay for a ticket for a hashbrown bowl my husband ate when he dropped me off for work. I have forgotten before due to getting busy and was simply reminded and went and got my money and paid for it. The other was a ticket that the manager Josh said was missing was NOT missing I myself covered that ticket due to Josh was cooking and after redoing the customers OE eggs 4 times and still never getting them OE that customer decided he just wasn't going to eat his eggs. He waited over 20 minutes for his order to been redone correctly and it never was, by the time he got it his eggs were almost OW and the rest was cold. I refused to give him a ticket due to it being ridiculous for him to pay for a breakfast he couldn't even eat. The manager got upset that I didn't give him a ticket and called and told his boss Mitch (that is his close friend) that I was giving away free food. I got busy and completely forgot about the hashbrown bowl all I needed was a reminder and it wouldve gotten paid for just like had been done in the past, and I used the $10 tip that the other customer gave me to cover his ticket for his food he couldnt eat. I was told by another manager to apply to another store that needed help and I did and was denied due to whatever was said to the lady that called to get a management reference. I dont understand why he would block me from working at another store that he doesnt go to? But just because he doesnt like me shouldnt be any reason I couldnt work for that company.

I arrived at your restaurant Saturday morning and order 2 meals to take to work for myself and a co-worker.
I ordered the All american Star, plus 2 eggs over easy medium and a large bacon, your workers were talking, laughing and playing rap music, inquired with waitress on how much longer will food be available to go due to part of our food was cooked and sat in the container uncovered for about 30 minutes while other orders behind us was being completed, tried to discuss with the cashier who took order about food being cold and uncovered, your cashier got very nasty about the food and wrapped the bacon in some paper and push the bag over to me..
I got to work which is not 5 minutes around the corner, my co-workers american star was completely cold eggs with cheese was stiff and our bacon was burnt and inedible at all, I called restaurant to discuss this matter about food and the confrontation your worker put on with me at the restaurant.
I am very displeased with this form of customer service and was very surprised to be treated like this considering all our employees from this Amazon locations services your restaurant.
I would like this matter to be handle considering I payed almost 20.00 for food that had to be thrown in the trash due to being pure Dee cold and disgustingly nasty.
and your workers need customer service training, due to they have none.
Thank you for looking into this matter for me at this location, 1607 T.W. Alexander Durham NC 27703, ticket # [protected] on 5/4/19 at 6:07 am.
Ladel Mack
3210 Stonesthrow Ln #9
Durham NC 27713
[protected]
[protected]@gmail.com.

Hello my name is Fawn, I am a customer at waffle House frequently!, Last time I went to have dinner there with my family the waitress was very rude and had horrible body hygiene, not helping when we walked in the table was a mess, we ordered 2 1/2 lb double Angus burgers with hash browns off he same kind for both orders chunked, covered diced, well our burgers we're horribly sloppy and greasy! Our produce condiments were wilted and one of the orders of hash browns were made wrong after being repeated the order twice from the waitress and it didn't help the cook with shaggy hair wasn't even wearing a beard net or a hair net i am impalled with this place this is the most disgusting meal in my life and the money, and when we complained the waitress wanted to fight my husband and started cussing and being very disrespectful never again!

Waitress was to busy flirting with other employee and totally forgot about my food on the counter for 5 mins till another employee ask who still had food out before she realized it was her tables food on top of never coming back to the table to offer refills or to ask about our food and continued to flirt the whole time at the waffle house in Wiggins ms 39577. Her name was kay. On top of that she also wrote our check before even getting the food we ordered.

Visited your new Restaurant on Joe B. Jackson in Murfreesboro, TN this morning with my husband. Employees were everywhere but unfortunately we landed a waitress who was at the tail end of her shift and mentally was already out the door (Betsy). She asked what we'd like to drink twice - had to beg for creamer & sweetner. Got our order wrong (no cheese in the eggs) (no toast) then never saw her again. Cook had to bring jelly & correct order. Alternate waitress (Brit) refilled our coffee & brought the customer next to us silverware so he could eat (so slipped her the tip instead). Oh had to help ourselves to the syrup behind the counter also. Hoping to see changes at this location or heading to IHOP.

I worked at this Waffle House over a year. The store manager smacked my hands and treated me awful whole time I worked. Even though I never was late or missed without dr. Notice. I worked second shift the whole year except last month I was there. The girl who was also a server had a vindetta against me cause my sister used to date her husband years ago. Well the last day I worked, the server who didn't like me went through my tickets for customers while we were in middle of the shift and found a ticket I rang up wrong and gave customers ten dollars too much change back. She told the manager I put the ten dollars in my pocket. Well I was unaware what was going on when the store manager came to me and told me to clock out at ten thirty a.m. when my shift didn't end till two p.m. then I get letter of termination stating I took ten dollars from a messed up ticket and put in my pocket. Needless to say cameras weren't working. I got fired because I messed up one ticket for ten bucks. First time by the way. Got lied on by server who hated me. I was in cosmetology school as well and have had to quit school over this to so I can find another job to pay my bills. I'm a single mother of a two year old and it's hard enough to find job. Little long with a place saying I took ten bucks over the word of a server whom everyone knew didn't like me and they have no proof because I never took a penny and didn't even get asked about it or anything. I had never even been wrote up once the whole time I worked there. This happened last sunday. I don't know how I'm gonna pay my bills or nothing now.