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account
I’ve been holding on now for 20min and no answer yet,
I would like to know.
I’ve received an sms saying “a trace locator was activated on your credit profile with the consumer profile bureau”
And I would like to know what this means and why it was activated on my credit profile.
As my account with vvm has been settle for the past 5 months. And every month vvm still sms
Me and still phone me to ask for payment this is after i’ve told the agents that i’ve paid and my account is settled.
tv license they claim I owe money on
As from late last month (june 2011) sms notifications have been sent to my mobile phone stating that I owe money on my tv license. As I have been a paying tv license hold for many years I was a little alarmed by this. I duly checked the status of my tv license payments and have proof that it is up to date. Upon calling vvm, I was informed that the account in question is not mine but my husband's. Now my husband and I have been together for some 8 years and married for 4 years. We have been living in the same household for the past 8 years and have purchased a tv set using my valid tv license. Vvm are now addement that he provides proof of marriage in order to get the so called debt removed from his name. Now what's the point if they are linking me to him? I mean really now. And secondly, how dare they tell me that I owe them money?! I have duly informed them to no longer bother me with incorrect sms notifications or for that matter sms notifications stating that my husband owes them money! I couldn't care if they use a "trace" on him - then they should understand that if i'm receiving the sms notifications and have complained to them that the license he has is no longer valid and hasn't been valid since 8 years ago that they shouldn't even bother to ask for proof of marriage - I mean honestly now. What's more, they have no right to bother me for matters that do not concern me as I am not even married in cop! And am not responsibile for my husband's debt! To put is bluntly: they need to back off when told to do so and get their records up to date before claiming we owe them money.
The complaint has been investigated and resolved to the customer’s satisfaction.
hi i have received an sms that i must pay my 8.ta a/c on this ABSA branch;323345 acc;[protected] ref;[protected] inc;[protected] fax;[protected] so i dont know what must i do because all along i was paying to this ABSA a/c;[protected] ref;[protected] fax;[protected] i pay in ABSA then take the receit to TELKOM in Secundar so that they can fax it if i fax on my owne is R82.50 and that is to much for me am not woking my boyfriend he's paying my depts because Mr a Davis, Nontombi they said i must do payments in TELKOM so i did in TELKOM they fax it for me now what must i do because i pay and now u send me an sms that i must pay to u where did i do rong so that my name can be so duty like this tell me what must i do because i pay or mybe if i die everything will be ok my name is NTOMBIFUTHI INNOCENTIA MKHWANAZI ID;[protected] and i cant find a job so am traying to pay now this storries what must i do?
threaten legal action but don't give information
I have received numerous sms messages from vvm inc saying, "your telkom account was handed over to vvm inc, [protected]. Contact us urgently to prevent legal action. Ref: [protected]." The telkom account in question is from 8 years ago which allegedly has an outstanding balance. To my knowledge I have no outstanding accounts but if provided with appropriate...
Read full review of VVM and 22 commentsOverview of VVM complaint handling
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VVM emailsinfo@vvm.co.za100%Confidence score: 100%Support
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VVM headquartersVVM Eco Park, 332 Kent Avenue, Randburg, Johannesburg, 2194, South Africa
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I received a text demanding a payment from a company I don't have an account with. Phoning the call centre yielded no satisfactory response and the mistery where they got my number from continues.