The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
VsoftstoreCharged for services not received

I received a charge on my account for something I do not know about or subscribed to from this entity. I cannot either retrieve my money or stop them from withdrawing more money monthly. This is the second month in a row.

Responses

  • Jo
    Joseph Adams Oct 15, 2009
    This comment was posted by
    a verified customer
    Verified customer

    This anti-virus/anti-spyware program caused my computer to crash. I had to buy a new computer.

    0 Votes
  • An
    animal_lover860 Apr 01, 2009

    The anti-virus/anti-spyware program that I paid for messed up computer big time. More and more pop-ups were occuring telling me that my computer was infected even after I installed the program. I ended up having to re-format my computer because this ###-eyed program. Have never been able to contact the distributor of the anti-viral program nor this vsoftstore. I used a credit card for my purchase and I just cancelled the card so that they couldn't charge me ever again. However it would be nice to get back my $52.00 that I paid for this rip-off program.

    0 Votes

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