Vons
reviews and complaints

Vons employee

We moved to HB approx. 3 years ago, happy that a Von's store was literally around the corner from our home. We had certain check lists and this was one. We have been regular customers to your store, but in the last month a new employee has been added to the Deli section. Shonda, the new manager has an edge on her that won't quit. We were told that thing...

Vons Racially biased customer service

Had a negative customer service experience at this location while using self checkout. The culprit, an extremely large/intimidating Mexican woman named Maria became agitated and angry when I needed her help purchasing produce. When you purchase produce the machine will tell you to accept the weight and then tell you to move the produce to the bagging area...

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Vons manager named charles

This man is so very rude to me and many other customers. He is always grumpy and treats his employees badly. Certainly a poor example of leadership in any company. All the employees talk bad about him. You should do something about this. I have friends who will not shop at this store because of him. Who actually hired this man and or let him get in the...

Vons cashier

I went to Vons at 6pm on Friday 27, 2019. I bought a chicken at the deli then wanted to get bread and got in the line to buy the bread. And the cashier was trying to get me to pay again for the chicken. I told her I already did and she made a big seen. The deli didn't give me a receipt and the cashier was making a big deal over nothing. I order to give my...

Vons cookies

I ate a cookie and there was a hair BAKED into the cookie and i pulled out of my mouth. I am really upset. Aren't they supposed to wear hair nets. I never want to buy from vons again because of this, how can this possibly happen? I can sue you guys for this and many people too if this is what you guys are gonna be doing. You need to require proper hygiene for your workers.

Vons customer service

My mom realized she forgot something, and I ran as fast as I could to get it. I was only gone for a minute, but an older lady with long gray hair named "Roz" or some form of "Rose" yelled at me and said "go home!" I understand it was 5 minutes before closing, but i was only getting a gift card right near the checkout. I explained my mom was already checking...

Vons customer service

I was recently shopping at Von's and heard a cashier at an adjacent register speaking belligerently to another employee, who was visibly upset. I overheard the conversation and found out by other employees that this cashier is known for belittling other co-workers, especially the clerk at her aisle. There is absolutely no need for this display of behavior...

Vons pharmacy girl

I was picking up a prescription at Von's while driving a handicap cart. I pulled up near the wait line as the cart would not fit between the piles of boxes where is the wait line. The only person in line was a lady waiting and she told me to go ahead of her. I asked if she was sure, and she said, yes. When I did, the blonde girl who got my prescription wa...

Vons airbnb gift card

I bought a airbnb gift card on 11/25/19 there was nothing stated that there was a no return in place or I never would of bought it, also it states on the card or the package that it came in no refund, calif. State law states through consumer affairs this is unlawful and I demand my total refund pls. And thank you. My name is steven teran my phone number is [protected] pls. Contact me to resolve this a.S. A.P.

Vons return

I purchased 2 diabetic cook book magazines then I bought a book at Barnes and noble decided I did. Not need the diabetic magazine it was not used and perfect condition I did not read or even open it I went to store to get a refund and the clerk was very rude said I can not return .. in the store website there is no where in the policy listed that I can not...

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Vons customer service

11/29/19 I go to my neighborhood Vons and I went to get a money order to pay my rent, I was short 20$. I decided to buy some milk so I can get cash returned. As I'm in line the person working the register, isn't professional at all she giving hand daps and handshakes to her coworkers while we are in line waiting, as I get to customer service a young man put...

Vons big rig

One of your company Big Rigs almost side swipes my brand new car he jumps in front of me basically bullied his way to the lane I was in I've never been in a situation like this his driving was very careless it seems like he was running late or something but that truck in to big to drive like that I was on my way to Sunday dinner after that in counter I lost my appetite

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Vons pricing structure

Promotional sign at hot deli offers 8 piece ckicken and 4 hawaiian rolls for $5.99. I ordered it knowing the paired deal would be more as I do not have a club card. The sticker on the chicken carton said $7.99. It priced out at the register as $10.60. Customer service manager could not understand that the sign advertised a paired deal. The sign did not...

Vons night shift manager nov/10/2019

I was shopping at my neighborhood Vons which I usually go there for groceries and yesterday I only needed one item which took me over 15 minutes to look for I tried looking for employees working but their was none around the aisles to be found so I walked up to the cash register asked 2 employees which was not doing anything they said they don't know it and...

Vons missing item not in the bag

Vons vons online order.

Vons sushi

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Vons Frozen yogurt

I purchased one of your Signature Brand Lowfat frozen yogurt last month. (I no longer have my receipt). The frozen yogurt was stored in my garage upright full size freezer. My husband went to serve himself a bowl of the Lowfat frozen yogurt 2 nights ago and found it was iced up around the sides and when he went to eat it he said it had no flavor and tasted...

Vons website is down

Vons bakery

Ordered a power ranger cake for my sons 5th birthday. After picking it up, realized that they smooshed they top of the cake trying to box it up because it had a toy on top. They didn't even try to fix the ruined writing. So the night before my sons party, I had to go out and buy icing to fix the writing that I already paid someone to do. I will NEVER be...

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