Volvo XC90 — repeated computer malfunctions
Since the purchase of the car towards the end of December 2006, I have had to take the car to the nearest Volvo dealership, (which is about an hour away), repeatedly for what the service dept. tells me are computer malfunctions. They take care of the problem and within a few weeks there is another error message. I have called Volvo customer service regarding the issues and they told me to notify them whenever there is another problem. Just yesterday I called them again to tell them that the anti-skid service required warning came on twice together with the hazard light, and both went off within a few hours or days. The reply I got from the customer service dept. was well the light probably reset itself, but if you want you can take the car in so they can do another diagnostic check on it. I was expecting better guidance from them. I know I could take the car back to the dealer, so wahet was the point of them asking me to call them first when I have a problem.
Since my conversation with them yesterday, (at which time the warnings had reset) the antiskid service light and hazard light have come back on.
I am extremely frustrated with this situation. I do not know what recourse I have. I was told by a couple of people that if you have to take a vehicle back for any problem more than three times in the first year it is considered a "Lemon". Unfortunately I do not know the laws and whether this is true or not. Please advise me of wahet I can do, if anything.
Nita S. Patel