Menu
Volaris Customer Service Phone, Email, Contacts

Volaris
reviews & complaints

www.volaris.com
www.volaris.com

Learn how the rating is calculated

1.0 151 Reviews

Volaris Complaints Summary

1 Resolved
149 Unresolved
Our verdict: If considering services from Volaris with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Volaris has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Volaris. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Volaris reviews & complaints 151

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Volaris reviews & complaints

ComplaintsBoard
K
7:35 pm EDT

Volaris changed my flight dates to a year later

Peter, I believe his last name is Santos, messed up my flight dates. I called Customer Service wanting to change my flights to May 07, 2017 because of medical reasons and he changed my flight to May 08, 2018. Now because of his stupid mistake, i lost a lot of money, my plans got ruined all because of people like him who don't know how to do their damn jobs right. Not fair, all i want is a refund or a flight to my destination with no charge because it was NOT my fault & Volaris doesn't want to help me out. WORST AIRLINE EVER. avoid them if you can. they just lost a customer & ill make sure everyone i know avoids that airline!

Read full review of Volaris
Hide full review
ComplaintsBoard
S
6:06 pm EDT

Volaris unethical behavior

What Happened.
In April 6 at 4:30 pm I did a reservation in Volaris for a trip from Los Angeles to Mexico City (April 6 11.52 pm/05.58 am) and return from Mexico City to Los Angeles (April 09 08:04 pm/10:22 pm). At 5:40 pm I called Volaris for cancelation of the ticket. Costumer service of Volaris told me that I can not cancel the fly because in order to cancel a fly need 24 hours after to buy the ticket (I have only 1 hour) or 7 day before the trip. However the costumer service representative from Volaris when I bought the ticket told me that I could change the fly, the name on the ticket or cancel. He did not explain to me that need to have 24 hours after to buy the ticket or 7 day before the trip. He told me that I could do it 4 hours before the fly. I ask to talk with the supervisor Sergio Palameno and he told me that someone from Volaris need to listen the conversation and corroborate about the cancelation information and this will take 24 hours.

However Sergio Palameno told me if I do not change the fly in that moment I will lose the $498.68 and I HAVE TO make a new trip. I ask for a trip in October 7, 2017 from Los Angles to Leon Mexico and October 22, 2017 from Leon Mexico to Los Angeles. The original ticket price from Los Angeles-Mexico-Los Angeles it was $498.68 I have to pay $123.56 ($100.00 for changing the fly and $23.56 for differences in the ticket price [nivelacion de tarifa]. I pay the total amount of $622.24 (Attachment 1).

When I check in the Internet for a trip from Los Angeles- Leon Mexico-Los Angeles exactly the same trip the price from Expedia web site it was $272.00 (Attachment 2) and from Volaris web site $219.00 (Attachment 3) if the $123.56 apply for changing the fly the price should be only $342.6, however I paid $622.24 with $279.00 extra.

I called Volaris (Sergio Palameno) and he told me that I am the lucky person because the fly from Los Angeles-Leon Mexico-Los Angeles should be $622.00 + 219.00= $841.00 and I pay ONLY $622.00 because the $622.00 I already have been lost.

Volaris called back and let me know that they checked the voice from costumer service and they found that they gave me the information for change the fly but not for cancelation because I bought the ticket less than 24 hours of the fly.
I ask if I can cancel the fly from Los Angeles-Leon Mexico-Los Angeles because I already had more that 24 hour that I bought the ticket they told me “the tickets with changes can not be cancel”. When I change the fly the costumer service did not explain to me that I couldn’t cancel.

As costumers with Volaris we do not have any right it is wherever this company want to do.
My first language is Spanish and I have to ask many time to repeat again what costumer service were telling me because they speak very fast specially about the conditions of change and cancelation of the tickets. We can’t buy the ticket on line were we can read all the regulation very careful. When I was buying the ticket in Volaris web site the page ask to call Volaris what it is the point to have a web site if we have to buy tickets through costumer services that do not give us a complete information.

I had experience many up set people in the airport with this airline. The airport Tijuana I have to pay $50.00 dollars to Volaris for the wheelchair service for my mother this never happen in USA.

The only way to improve the service of this company is taking actions and brings all the problems as costumers. I encourage all Mexican that we have problems we this company do it. Other thing that I notice with Volaris if you travel with Mexican passport you are not receiving the same service that people with other passports. As a Mexican we should be respect as any other costumers.

Read full review of Volaris
Hide full review
ComplaintsBoard
E
5:50 pm EDT

Volaris Lost luggage, poor customer service.. Stay off this airline!! The worst!

Honestly, it has been a nightmare to have to deal with volaris about them losing my luggage, my passport, besides I had to purchase a new airplane ticket since I wasn't able to fly out with out my passport, then I had to purchase new clothing plus the necessary things to be able to clean and be able to have a normal life and then had to deal with the headache of having to call your company for days, then weeks and then months!.

Seriously what a shame on volaris.

At this point all I want is to get my credit my money (Which is really just the value of my luggage, the rest of the stuff that I had in there, presents, new clothing, old clothes etc.. Are gone.. And pretty much it is like they stole my stuff with out having to have an actual person to take my belongings, seriously awful

I will recommend everyone that I one in my inner circle to stop flying through your company, that I the only way I can make up for the stuff that you guys lose and that never took the responsible ways to remedy this problem.. Anyway, adios volaris y hasta nunca

Credit back provided: $5000 pesos for all my problems! Seriously?
Screw this airline, I will rather prefer to pay a little extra but have the peace of mind when things like this happen

Read full review of Volaris
Hide full review
ComplaintsBoard
P
7:03 pm EST

Volaris online booking

I had problems with the online booking system of Volaris that caused me a lot of stress and made me spend a lot of money.

On November 29 2016, I booked via the website Volaris.com two seats for a flight from La Paz to Mexicali on December 13. I had to enter my payment details several times because the website had a bug and couldn’t register it. Finally, I moved on from this page to one confirming my flight information and giving me a booking number.
The day on which I was supposed to take my flight, I couldn’t reach Volaris website to register online because it had a major bug and was not available at the moment. I had to go to the airport counter to hear that Volaris didn’t have any reservation under my name.

I had to book the two seats right before flying, paying 100$ more for my plane tickets.

I’m a student and this extra expense was really a burden on my vacation budget. It was also really stressful to discover that I didn’t have any reservation when arriving at the airport.
Above all, I tried to contact Volaris to explain my problem (I have a screenshot of the webpage with my booking number on it) and their customer service page was not available. I finally reached them through their Facebook page to be told that, since the money wasn’t transferred, they considered that the reservation just didn’t succeed and they didn’t have anything to do with it.

Read full review of Volaris
Hide full review
ComplaintsBoard
J
3:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Volaris small carry on size restriction is ridiculous!

Today [protected]) I flew for the first time on Volaris from San Jose Costa Rica to Guadalajara MX flight #Y4313.

I will not fly your airline again because of your ridiculous restriction on carry on size. it is the smallest of any airline I've flown and so I had to sit on the floor in the airport and change stuff out of one bag into another or pay $50. WTF?

And why are you so stingy re carry on size when your plane isn't even full?

By the way that makes your carry on restriction all the more stupid: your plane isn't even half full yet you're worried about carry on size?

You might get MORE BUSINESS by being LESS STINGY!

I don't expect you to do anything for me, as I will not be flying on your airline ever again. However if you do want to do something to get me (and I'm sure, others) as a customer, be more generous with the size of your carry ons!

Read full review of Volaris
Hide full review
ComplaintsBoard
E
4:24 pm EDT

Volaris airplane

Everything was fine until were I had to weight my luggage there was a rude lady it looked like she was in charge of the staff she looked old her name is Esperanza Cruz. The way she talked was impolite. My mother was extremely mad. I am a tourist trying to making everything easy going with my family. We couldn't move forward bc she refused to tell us where to go next. She was cursing at my mother in Spanish. She has no right speaking like that. Like I said earlier her name is Esperanza Cruz . I have gone in the bus trips looks like the next time we will use that

Read full review of Volaris
Hide full review
ComplaintsBoard
L
12:59 pm EDT

Volaris airline tickets

Purchase 19 airline tickets for a Cancun vacation, Direct flight from Tijuana to Cancun and returning from Cancun to Tjuana with a scale in Mexico, City. I change one of the names of the tickets for my niece because one of our family member had to cancel. Called Volaris and they made the change and charge me to change the name.
On our return they told me that they never change the name to my niece name, and they couldn't make the change. We show them the ticket from Tijuana to Mexico that was already change. Even though I show them my bank account where I was charge for the name and obviously they are the ones who made the mistake. They couldn't help me. I was in a state of panic because my niece is 15 yro and Type one Diabetic running low on supply. They had no mercy or compassion so I stayed behind with my niece and continue contacting the customer service line and no help at all. Looking for a hotel stranded. In desperation we pay for a one way ticket for my niece to Tijuana which was 460 dollars. Now I have 3 tickets. Once we are in the airplane my niece is setting next to me cause I have 3 boarding passes. The extra one which is the one that they could not change the name or re sale it to me. Next thing I know there is a passenger who is claiming I am in her seat. I show her my 3 boarding tickets and she is in shock and me too because the same ticket who was not being use has been sold again. The flight attended saw the both tickets and remove the lady and put her in a different seat. As if she knew and didn't question it, just avoided me. On our next flight from Mexico City to Tijuana it happen again. Only this time there were no seat available and they seated the person who they resold my ticket in a seat were the flight attends seat until I told them I purchase 3 tickets and show them which was the 3rd one so she can take that seat. The flight attendant was not surprise of what happen since is not something new. I was shock and disgusted on how they could not change the name even though they were the ones who made the mistake in the first place and they new that no one was going to be seated there so they sold it to another person, even though we begged them to resale it to us. I have proof because both customer who they re sold our tickets gave me there ticket so I can have it as proof.

Read full review of Volaris
Hide full review
ComplaintsBoard
A
3:56 pm EDT

Volaris airlines 7/1/16

Volaris is awful, the worst a total disaster,
My grand mother passed away 9pm my time my mother called me with the sad news and that she wanted me there, i booked flight thru Volaris.com a 1:10am flight, packed my bag and raced like a madman to the SFO airport 2hrs away, i got there long term parking was hell, but got to the terminal around 11:40 pm, was running across the international check ins to no avail, asked desk for help to find volaris check in she said " i dont see then on my list", finally i see them between 2 asian airline check ins that where packed lines, all they had was a printed small piece of paper on an Isle, i was looking at all the monitors above all the check ins, their monitor just had the generic SFO airports logo the one they put on closed check ins, so its 11;55pm theres 2 ladies in a hurry boxing things up, i asked them " excuse me i need to check in" she looks at my itinerary and tells me " im sorry that flight is already boarding your too late' WHAT! A FLIGHT THAT LEAVES AT 1:10AM boarding at 11:55pm?'and she added rudely " you should be aware that all international flights you have to check in 2hrs before, " i pleated my case that my grandmother just died and they bury the next day in the old country, she just said " sorry i cant even check your bags in", i told her " this is a carry on" i just need a boarding pass, please look at the TSA lines there empty i could be at the gate in 5 minutes"' at no time did they bother to check their computer call the gate nothing i asked for the manager and she said " hes not here he will be right back" finally some guy shows up, the ladies explain to him what is going on while they were boxing there stuff up, and the manager just comes and tells me " hey sorry look its 12;10am already" i told him " yeah ive been here for like 20 minutes explaining my situation my grandmother passed away please help me, he just gave me a small piece a paper with their 1-888 number and said sorry call them if your have any questions and went back to help pack things away and chatty laughing with the ladies, these people are arrogant power trip, worst of the worst, never fly volaris incompetent people

Read full review of Volaris
Hide full review
ComplaintsBoard
B
4:17 am EDT

Volaris fraudulent charges!

Do not use this scam company and don't give them your credit card information! I used my card and bought a plane ticket and everything seemed fine. But later my credit card company contacted me and told that there were several charges made with my card! I said that the last thing I bought was a plane ticket and asked for more detailed information. They said that charges were made in Mexico area. I went online I found out that Volaris company was located in Mexico! Immediately contacted them and demanded my money back and they said that they had no idea what was I talking about. I asked my bank for help and contacted the police. Hope I'll get my money back.

Read full review of Volaris and 1 comment
Hide full review
1 comment
Add a comment
I
I
Iza Piana
, US
Feb 06, 2019 8:18 pm EST

They charged me $333.18 on my card, never heard or used Volaris ever! My cc company had to cancel my card and refund my money.

ComplaintsBoard
U
9:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Volaris airline flight

Volaris and all its personnel are people on a self-aggrandazing guest to feel power over customers in need of their service. They charge or deny services or assistance to others malevolently. This company's personnel are uneducated arrogant and rude. They have no regards to people emergencies and do not want to yield to customers' needs and from personal experience, neither TSA supervisors nor Custom agents can make them change their ways. The US really needs to create the bureau that over looks and regulate the horrible service international airlines offer US citizens. Beware to get on this airline aircraft over seas because you will be at their mercy for any charge or change to your itenerary. Also, regardless of embassy or consulate regulations, if they want to refuse you from boarding they simply can, as they most rudely said to me "we are not a US airline, we are a private Mexican company and we make our own policies." Also, Southwest is somewhat affiliated or owned perhaps by the same person, which makes sense why Southwest is also declining in service as stated recently on the news, denying a lady from boarding due to her cleavage size. Stay away from Volaris and maybe even Southwest.

Read full review of Volaris and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
G
G
Goggels
, US
Nov 20, 2019 3:13 pm EST

Horrible experience. They cancelled a flight, next available flight was 4 days later. They refused to refund the ticket, or even give a voucher to be used later! Ruined a vacation and cost me a hotel reservation as well. Absolutely unacceptable business policy.

G
G
Graciela Alfaro
, US
Oct 29, 2019 6:17 pm EDT

Payed $100for an extra suite case for my aunt @airport and when she arrived @Silao Guanajuato she was charged another $1, 500 pesos for the same suite case. I will be contacting my credit card company. I believe she was targeted because she was flying alone and is an older woman. Shame on this people who help her

D
D
danherzer
, US
Sep 28, 2019 5:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am trying to locate the email address and password which were used by my wife to purchse her vclub membership. Please contact me at danherzer@aol.com Her name is Sandra Herzer. Her date of birth is August 12, 1957.

N
N
NareshRajak
, US
Aug 17, 2019 8:58 pm EDT

I had one less bag checked in than originally purchased checked in bags. Volaris not refunding for one extra bag.

G
G
Grant Gresser
, US
Jan 22, 2019 9:45 pm EST

I will go to Guadalajara but is won't be on your airline. I will go on Jan 9. I go every year 3 or 4 times, look how much money you will lose. Plus I will tell all my friends about your bad treatment to me. You have some good employees it is not fair what you do to them. You could do better.

ComplaintsBoard
L
7:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Volaris - horrible service

We purchased tickets from Tijuana to Guadalajara for our Christmas vacation. It was 9 of us coming down from Northern California. We crossed the border into Tijuana at 4:30am to arrive at the airport at 5:15am. After having to pay over $220 US dollars at the airport for permits to enter the country we proceeded to go check in our luggage and get boarding...

Read full review of Volaris and 32 comments

Volaris Customer Reviews Overview

Volaris is a low-cost airline based in Mexico, offering flights to various destinations within Mexico, the United States, Central America, and South America. Their services cater to travelers seeking affordable transportation options. Volaris provides a basic fare with add-on services, allowing customers to customize their travel experience according to their needs. These additional services include baggage options, seat selection, and priority boarding. The airline operates a fleet of Airbus aircraft and provides an online platform for easy booking and check-in.

Volaris In-depth Review

In summary, Volaris is an airline that offers competitive pricing and a decent range of destinations, especially within Mexico and to select US cities. While the in-flight experience is basic, it is suitable for budget-conscious travelers. The booking process is straightforward, and the mobile app is functional. However, additional fees can add up, and customer service experiences vary. Punctuality is generally good, and COVID-19 measures are in place. Travelers with special needs may find adequate support, and the airline shows some commitment to environmental responsibility. Reviews are mixed, so it's advisable to consider your priorities when choosing to fly with Volaris.

Company Overview

  1. Brief History: Volaris started operations in 2006, quickly growing to become a significant player in the low-cost airline market in Mexico.
  2. Industry Standing: Known for its competitive prices, Volaris is a popular choice among budget travelers in Mexico and to select US destinations.
  3. Service Areas and Destinations: Volaris serves numerous destinations within Mexico and has a growing presence in the United States and Central America.

Booking Process

  1. Website Navigation and User Experience: The Volaris website is user-friendly, with a simple layout that makes it easy to find and book flights.
  2. Mobile App Functionality: The mobile app works well for booking and managing flights, offering convenience on the go.
  3. Payment Options and Security: Volaris provides various secure payment options, including credit cards and PayPal.
  4. Transparency of Pricing and Fees: While base fares are low, the total cost can increase significantly with added fees for baggage and other services.

Flight Options

  1. Range of Destinations: Volaris has a strong network within Mexico and limited but growing international reach.
  2. Frequency of Flights: There are frequent flights on popular routes, providing flexibility for travelers.
  3. Types of Fares: Volaris offers Basic, Standard, and Flexible fares, each with different levels of flexibility and included services.

Customer Service

  1. Responsiveness and Availability: Customer service response times can vary, and during peak times, reaching an agent might be challenging.
  2. Multilingual Support: Support is available in both Spanish and English, accommodating a broad customer base.
  3. Quality of Assistance: The quality of customer service can be inconsistent, with some passengers reporting positive experiences and others facing difficulties.

In-Flight Experience

  1. Seat Comfort and Legroom: Seats are relatively basic and might be tight for taller passengers, reflecting the airline's low-cost model.
  2. Cleanliness and Hygiene Standards: Cleanliness is maintained to a good standard, with additional measures in place due to COVID-19.
  3. In-flight Entertainment and Wi-Fi: Limited entertainment options are available, and Wi-Fi may not be offered on all flights.
  4. Food and Beverage Options: Snacks and drinks are available for purchase, but there are no complimentary meals.

Pricing and Value for Money

  1. Comparison with Competitors: Volaris often offers lower base fares compared to other airlines, but additional fees can narrow the price gap.
  2. Loyalty Programs and Discounts: The VClub membership offers discounts and promotions, which can provide value for frequent flyers.
  3. Cost of Additional Services: Baggage, priority boarding, and other services come with additional costs that can accumulate quickly.

Baggage Policy

  1. Allowance and Restrictions: Carry-on and checked baggage allowances are limited, with strict enforcement of size and weight limits.
  2. Fees for Excess Baggage: Excess baggage incurs fees, which can be high, so it's best to adhere to the limits or pre-purchase additional allowance.
  3. Handling of Lost or Damaged Items: Volaris has procedures in place for reporting and resolving issues with lost or damaged baggage, but resolution can take time.

Punctuality and Reliability

  1. On-time Performance Statistics: Volaris generally has a good record for on-time departures and arrivals.
  2. Handling of Delays and Cancellations: The airline communicates delays and provides compensation or rebooking according to its policies.
  3. Compensation Policies: Compensation for disruptions is in line with industry standards, though some passengers may find the process cumbersome.

COVID-19 Measures

  1. Safety Protocols and Measures: Enhanced cleaning, mandatory face masks, and health screenings are part of Volaris's COVID-19 response.
  2. Flexibility in Booking and Cancellations: The airline has introduced more flexible booking policies to accommodate travel changes due to the pandemic.
  3. Health Requirements for Travelers: Passengers must comply with health requirements, including testing and quarantine mandates, based on their destination.

Accessibility Services

  1. Assistance for Passengers with Disabilities: Volaris provides assistance for passengers with disabilities, but it's important to arrange services in advance.
  2. Accommodation for Special Needs: The airline makes efforts to accommodate special needs, though passengers should communicate their requirements clearly when booking.

Environmental and Social Responsibility

  1. Sustainability Initiatives: Volaris participates in initiatives aimed at reducing its environmental impact, though details may not be extensively publicized.
  2. Carbon Offset Programs: There are options for passengers to offset their carbon footprint, contributing to environmental projects.

Customer Reviews and Testimonials

  1. Positive Experiences Shared: Some customers praise Volaris for its affordability and route network.
  2. Common Criticisms: Criticisms often focus on additional fees and customer service issues.
  3. Overall Customer Satisfaction Rating: Customer satisfaction varies, with some passengers very happy with the value and others disappointed by service aspects.

Conclusion and Recommendations

  1. Final Thoughts: Volaris is a viable option for budget travelers who prioritize cost over comfort and are aware of potential additional fees.
  2. Suitability for Different Types of Travelers: The airline is well-suited for leisure and budget travelers, while business travelers might seek more amenities and comfort.
  3. Tips for Traveling with Volaris: To ensure a smooth experience, familiarize yourself with the baggage policy, check-in online, and consider paying for any additional services you may need in advance.
How to file a complaint about Volaris?

Here is a comprehensive guide on how to file a complaint or review about Volaris on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Volaris in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Volaris. Mention key areas, transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about Volaris on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Volaris customer service

Phone numbers

+1 (855) 865-2747 +52 551 102 8000 More phone numbers

Website

www.volaris.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Volaris?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Volaris Customer Service. Initial Volaris complaints should be directed to their team directly. You can find contact details for Volaris above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Volaris. Discuss the issues you have had with Volaris and work with their customer service team to find a resolution.