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Vodafone India Customer Care Service

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Complaints41
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Resolved1

Vodafone India Ltd

2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East
Mumbai
India - 400059

Customer Support Phone Numbers

+91 982 009 8200(Customer Service) 1 0
Office
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013 India

Registered Office
Suman Tower, Plot № 18, Sector № 11, Gandhinagar - 382011, India
Plus

Vodafone India Complaints & Reviews

Vodafone India / network issue

Ar
Jun 02, 2019

My name is Aravind staying at Nagaroor, Attingal, Trivandrum district.My family have 4 Vodafone connection and the network quality is too bad.Whenever I make or recieve a call it gets dropped every time, same is the issue with my family members connection also.please take immediate action...

Vodafone India / network issue

Si
Feb 07, 2019

Dear sir/mam I found network problam, last one year, in this area plz solve your network issue (singnal not available), a lot of vodafone customer base availble here most of villages of this area faces network issue mobile signal not available (mobile tower available but service is not...

Vodafone India / non delivery of product

Bh
Dec 25, 2018

I had recharged on 21st Nov 2018 for Rs.458.00 Transaction ID ONR1811211947180131 for my Mobile net work plan which was offered for 84 days But this recharge was not updated and i was unable to use the network - resulting I had recharged for Rs.199 valid for 28 days vide...

Vodafone India Limited / irresponsible behaviour

Pa
Nov 25, 2018

My name is Mamtesh Devi w/o Pardeep kumar from vpo agondh distt. karnal haryana. I have a number of Vodafone company.When I port my number from airtel to Vodafone it was with lifetime validity which was till the year 2035. But now it is showing the validity til 06-12-2018.We have two...

[Resolved] Vodafone India / sim activation and first recharge not done by vodafone store

Sm
Nov 04, 2018

I was provided with new sim on 2nd November post conversion of my sim from postpaid to prepaid. The store keepers asked me to pay the current due amount plus 20rs more to continue using till new sim activates(24hrs).Apart from that 229 rs was taken for the first recharge. However thi...

Vodafone India / regarding account activation status

An
Sep 09, 2018

I'm a chennai vodofone customer, currently i'm staying at US. I need a clarification about the roaming activation of my number. In order to keep the number in activation status, is it enough if I maintain balance in my number to keep it in active status. Or should I make a call or message...

Vodafone India / worst servicing and creating difficulty in porting out

Vi
Jun 18, 2018

If any award of worst service network of India is to be given they will win surely.. Used Vodafone / Hutch / Orange all my life (15+ yrs) but now I am experiencing the worst ever of this company.. They have lost track on how to run services.. Been a year since I have complaint that my...

Vodafone India / mobile networks.

Dh
Mar 26, 2018

Hello, I, along with my family (8 CONNECTIONS, ALL POSTPAID) have been Vodafone users from last 15 years and have been promptly paying bills. Of late, the network has gone to dogs, literally. My home address is Svasti, No.47 6TH Main, 5th Block Jayanagar. BANGALORE 560041 (Near...

Vodafone India / marketing calls by vodafone

An
Dec 12, 2017

I am having airtel and registered in Do not disturb. Still I am getting many calls from vodafone that they are speaking on behalf of Vodafone. These are cleverly maketing agencies of vodafone, who keep on disturbing at every alternate day by calling from different numbers. I keep on...

Vodafone India Limited / no 4g and 3g signal strength and poor network

Ch
Nov 09, 2017

Respected Team, Greetings No 4G signal strength at MALABAR COUNTY 1 Dr. Ambedkar University Road, b/h Nirma University ahmedabad charrodi village 382481, Here I can't connect 4G /3G network to my mobile & I can't use my mobile data pack efficiently... very poor network service*, calls are...

Vodafone India / vodafone - refund of postpaid account

Ji
Aug 16, 2017

I had two post paid account of vodafone. One account I close January 2017 and I get main notification for refund amount on 12th Jan but I did not get cheque, So I complain it on Vodafone care office, they send once mail to his senior and billing department then also I did not get cheque so...

Vodafone India Limited / want my refund money or data

Mi
Apr 01, 2016

I recharged on 16 th march on my no. Worth of 199rs. 2G internet pack which validity is 1month & data is 2gb, that used till 26th march, on that day my handset was dead so arranged brother's handset for uses . on 30th march i aware of that on my sim my value- added service was canceled ...

Vodafone India / excessive billing

Re
Oct 14, 2015

Vodafone -Mumbai is charging for mobile data, even though I as a customer do not have mobile data connection activated on my mobile. Even after paying all the bills, they are charging in the bills as payment pending & adding up with the current month bills. I have lodged many complaint...

Vodafone India Limited / fraud and harassment

Ne
Oct 13, 2015

Hi I have been a Vodafone customer for 6years now. My vodafone no 8095006822. Vodafone has resorted to fraud and cheat lately for making quick bucks!! I have been using vodafone no for 6yrs and never activated ISD as i never required the same!! Vodafone all of a sudden activated ISD...

Vodafone India Limited / 3g network issue

Lo
Oct 05, 2015

Vodafone is one of the best telecom companies to work for in India. Vodafone has one of the best network coverage area. 3g speed is awesome. But the call charges, power packs and net card charges are high. They drains data balance without usage. There are some technical problem in vodafone.

Vodafone India Limited / 9765121678 complain

Pa
Aug 14, 2015

Hello Team, I wish to complain about my sim card it's 9765121678 on 5th of August that I converted into post paid to prepaid, for this purpose i have visited to Vodafone office it's located in (Shop Nos. 7, 8, 9, (Unit Nos. 7, 8, 9), Nirmala Heights, 562/6, Shivaji Nagar, Near...

Vodafone India / illegal balance deduction (javagame50_wap)

Gi
Jul 17, 2015

This is with regards to my Vodafone number - 8586969412. In my current bill I have Two Discrepancies with regards to the charges levied on me: 1. 30/- Rupess charges as SMS sent on Special Number 55435 which is not sent by me. 2. 450/- Rupess charges on the Head javagame50_wap which i...

Vodafone India / internet pack offer cheated

Sa
Jun 17, 2015

Vodofone Internet pack offer Rs147 for 1GB 3G got only 500MB got cheated Message I got on 9th Jun-15 (Hi Rs100 Discount on 3G Data for you! Get 1GB data on Rs 147 instead of Rs 251.offer applicable only from Recharge mode till 11th June.) As per above Msg I recharged on 11th June-15 for 147R...

Vodafone India / my outgoing is barred 9711198312

Ga
May 19, 2015

Hi sir, I think u have made enough money that is why u r not able to help me out.. I thaught that u r d ceo of vodafone India company and after writing it 2 u my problem will be resolved but all the vodafone team is sleeping like u r sleeping and not reading my mails.. kindly activate my outgoing services on the number 9711198312 asap...

Vodafone India Limited / bill sent for safe custody account

Sa
Oct 06, 2014

On 28 th May 2014 i had requested for safe custody of my account till 1st December 2014 at vodafone store infosys campus, for which i paid Rs.300/- receipt attached as proof. I am in canada since 30th May 2014 and my account is not kept in safe custody even though i have paid the above...

Vodafone India / extreme harrassment by vodafone india delhi

Ta
Oct 18, 2013

Vodafone India, Your Customer service is extremely and shockingly pathetic to say the least about it. I had emailed your Customer Care team on 5th October 2013 on [email protected], [email protected] regarding clarification of document I possess for address change...

Vodafone India / gprs /emails/internet services

Sa
Apr 26, 2013

Since 3rd april 2013, vodafone india services are just not working on my phone. Despite several lengthy calls, vodafone is unable to resolve. Their happy to help is waste of time as they just do not have an attitude to help. Like a parrot, they only repeat happy to help, i think they...

Vodafone India / issue in setting a callertune

Ma
Jul 16, 2011

The F***ing service of VODAFONE has made me think of dropping the connection. i had set a caller tune when i used postpaid connection, now after converting it to prepaid i wanted to have the same song. when i select the song it says its already active and does not play. i have logged a...

Vodafone India Prepaid Mobile / charged for not received call on international roming

Tw
Jul 06, 2011

hi i am Twinkal. now i am in australia and i am on international roaming. my Australian number is +6143134159. i am using Vodafone india prepaid sim card. its number is +919712138374. since last 2 week i am getting charged for receiving calls. but actually i am not receiving any calls and...

Vodafone India Ltd / amount deducted from mobile balance

Kh
May 14, 2011

Dear Sir, My name is Khaleel Shaikh, i am using vodafone mobile network, My mobile Number is 9966082639. On 30-April-2011 i'd recharged my mobile with 50.00 voucher, i'd make few calls, then next day morning when i checked my balance 30.00 were deducted from main balance. When...

Vodafone India / poor customer service

Do
Apr 11, 2011

I am a 5 year old customer of Vodafone/Hutch. Was very happy with service on my mobile phone till 5 Apr 2011. I raise a bill of Rs 80-100, 000 pa on my mobile number and would have thought would be a preferred customer of Vodafone. On 5 April I went to the Vodafone Gallery on SV Road...

Vodafone India / delay in activation of connection

Hu
Mar 10, 2011

I am using a Vodafone connection for the past 3 and half year. On 25th of February 2011 I got a call from Vodafone. They said i'll be getiing an add-on connection form Vodafone free of cost, will I be interested for that. I said Ok.Then on 28th of Feb 2011 a Vodafone Agent came to me...

Vodafone India / harassment of customet beyond compare

Me
Feb 11, 2011

My latest communication to the Brand: Despite providing all details to your Nodal and Appellate Offices no action, I repeat NO ACTIO has been taken till date. Repeated commitments and promises have been made to visit and resolve my issue but not a single person is interested in resolving...

Vodafone India / bad service

Ma

From: [email protected] To: [email protected] Subject: ### all service Date: Fri, 12 Nov 2010 21:53:46 +0530 Hi, I tried to send below mentioned code via SMS on 111 but got a message to call 22222. However, while calling this number get a message stating, "The number is busy...

Vodafone India (Kerala) / mobile phone recharge amount not credited to account

Dr

Dear Sir/Madam, I would like to complain about the customer service of Vodafone India (Kerala). I recharged my mobile phone account with Rs. 550 on 3 February 2010 but the amount has still not been credited to my account. The customer service number (Vodafone Kerala: 09846098460) which I wa...

Vodafone India / non provision of roaming in saudi arabia by vodafone

Ar

The company failed to provide roaming in saudi arabia after topping up with sufficient money and following all technical and procedural guidelines, the phone calls, faxes, mails, all went un answered and everytime we visited personally no responsible person came forward and replied. It i...

Vodafone India / Poor service

Dr

Dear Mr. Sukhvinder ; I trust this message finds you at your best. I wrote you before regarding the problem I faced but -No - it is not over, after those two days again yor company has disconnected calls- out going and incoming as well. Why your company is failure for providing the...

Vodafone India / fraud by vodafone

Sa

I had a Vodafone Corporate account (9899013270) till the time I was aemployed with my previous organization. I had resigned on Feb 3, 2009. In Feb 2009 I therefore called customer service(on Feb 11, 2009) and requested for a permanent deactivation of the account as I had resigned and wa...

Vodafone India-bangalore / vodafone security refund

Ma

Hi have done a security deposit of Rs.3000 in vodafone postpaid connection to activate international roaming. At the time of deposit it was told to me that it will be refunded when i Am deactivating the roaming. My international roaming dint worked when I was out of India and they are not...

Vodafone India / looting by activating services without consent

Ja

I am being looted repeatedly by Vodafone India by deducting the amount I charge for my Pre Paid Connection in the form of activation of various services without my consent

Vodafone India / cheating and misleading

An

MISLEADING information and fooled into FAMILY PLAN -(DA AM Cheaters) I am an ORANGE-HUTCH-now "CRAZY VODAFONE" customer. had 4 connections with comfortable billing plans. One Mr.Wahid at the BANDRA (W) Mumbai outlet on Hill road "SOLD" me a new connection claiming it would benefit me-FAMILY...

Vodafone India / caller tunes activated without request

Sh

Vodafone activated caller tune in my Mobile, regardless of many calls to Helpline this was not deactivated , I was asked to send Premium charge SMS to cancel this service, I refused to do so As i have not requested for Below Vodafone Compliant number which never got addressed 545489946

Vodafone India / non resolution of issues and disgusting customer service!

Za

I have been using hutch/vodafone for quite a few years, and it is at its worst state yet. I had reported network complaints and pathetic quality of services numerous times. Have registered at least 10 to 15 complaints and was promised a response to all of them. Not once have i received a...

Vodafone India / caller tune activated even after registered for &do not disturb&

Ba

This is the biggest fraud which these mobile phone service providers are commiting. They activate the caller tune even if we accidentally pressed one button on the call. I was making a call and was typing an Email at the same time. and they activated the caller tune by saying "You have...

Vodafone India / change of caller tune without permission!

Va

The f*cking vodafone has done it again and this time they have tried to play with my image too. I had a particular caller tune set for my number and yesterday i got a message from them stating that my caller tune has been changed to some stupid caller (a loser's song in female voice...