SUBMIT A COMPLAINT

Vodacombilling

Good day

customer number i1630151

Okay on my invoice for [protected] - I am being billed for 2 Handsets since I upgraded.

Previously I upgraded in the same way without any issues.

but according to the department at vodacom this is normal and i argue the fact that this has never happened before plus the first consultant agrees this is an error and should be refunded and another says no its is normal.

this is really bad service in respect of being charge double for another 4 months when vodacom was the one insisting on the upgrade. misleadcustomers.

kind regards
Neels

Ne
Oct 02, 2019

Post your comment