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Vodacom / billing

Review updated:

I have cancelled my contracts with Vodacom. For 2 months now, after having cancelled my contract, they have still billed me. I have complained about it and was told it would be looked into. Then i receive a sms saying "Your query with ref...has been closed. I still don't have my money back though. or the perks of the contracts i was on. How am i supposed to get anywhere with these people when they give me numbers to phone to sort out the problem that just give me voice prompts that eventually hang up on me because there isn't an option for me to solve my problem?

Du
Aug 03, 2019
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Comments

  • Ch
      Aug 04, 2019

    Ek kry nie n rekening nie na dat ek meer as 10 keer vrae vir dit en dan as ek te min betaal is dit my naam wat deur die modder gegooi word.

    Ek moeg dat nobefoegte mense daar werk en nie doen wat n mens vra nie. Ek moeg dat groot besigheid3 doel wat hulle will en daarmee weg kom. My kontrak was geteken vir R1600 en ek betaal oor die R3000 elke maand.

    Ek ook seker da5 iemand my sal terug bel oor my klagte nie want dit is mos hoe dit werk in vandag se tyd.

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