Vodacombad service in 2 stores

This review was posted by
a verified customer
Verified customer

On the 3/07/2017 I went to a Vodacom store in Bayside to apply for a contract, I stood in a queue mind you I was the only one in the queue and was blantantly ignored I then spoke to 2 tranees to find out who'll be assisting me, I then received a rude response from one of them saying they can't assist, every sales consultant that came past myself couldn't be bothered to even assist, I then left the store shocked to say the least and went to the store in town strand street I was assisted with the application and was told I would receive a call back in a day it has been 3 days no response as yet, I then called the store, was put on hold multiple times unnecessary to then be told rudely told by the store agent that my application was unsuccesful and there's No reason what so ever..I'm really disappointed with Vodacoms customer service, the agents in store are incompetent to do the least of things it ridiculous

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.