The complaint has been investigated and
resolved to the customer's satisfaction
VMC SatelliteTerrible experience

I ordered the free installation certificate for dish network services. They sent technicians to my home that lied and said that there was a computer crash when they couldn't establish a line of sight. That's how they got out of my house with the certificate. I was told to call the next day and they would fix everything. I called; they came out the following weekend and did nothing to help. This call and come out pattern went on for weeks until I finally asked to have the service removed. At that time, I was threatened with an early termination fee because I hadn't kept the service for the term of the contract. Was I really supposed to pay every month for a service that they couldn't provide? I contacted the BBB and they worked with me to get Dish to cancel the service without a penalty. I sent back the equipment and thought that my nightmare was over. About a month or so later, I get a bill from VMC for the early termination fee. I was floored. I called and was treated very rudely. They act like a collection agency and treated me as though I were garbage. After my first rude discussion with a so called supervisor, I had decided not to call them back and ignore a bill that couldn't possibly have any substance to it. I did anyway about a month later when I got another bill telling me how 'very good' their collection agency was. I tried to talk to a manager who gave me the same run around in a better tone of voice. The long and short of the problem, is that if you can't return their certificate you owe them money. I got the fine print and what I signed. I am shocked about their survival.


  • Lu
    Lutter Apr 03, 2009

    I purchased the $29.95 program and never received any money like they promised. I have sent several emails to them, and they have not responded to them to give my $29.95 back.

    0 Votes
  • Ka
    katy burk Oct 03, 2009

    i was charged a misc. fee on my credit card just for calling about dish network package prices. i think this is unfair business practice. i was never told anything about a fee, and just for calling about pricing? this company is bogus

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.