The complaint has been investigated and
resolved to the customer's satisfactionResolved Vital Source Technologies / Course Smart — Online scam
resolved to the customer's satisfaction
I thought I had found a way to purchase my textbook for half the price by downloading an e-book. However, after paying with my credit card, I was then and only then notified that my operating system was not compatible. Not only did I never receive a confirmation of my order, but after multiple calls to a tech support line (only phone number in existence) I have received no response. It is clear that my $ is gone, I don't foresee any refund being credited.
As a student my money is already spread very thin, and if I couldn't afford the textbook before I certainly can't afford it now. It is appalling that I found the coursesmart.com website through resource links from my very own school site. I just want to make some noise and give this site the credit they deserve for their seedy practices!