The complaint has been investigated and
resolved to the customer's satisfactionResolved Vital Rez V — unauthorized credit card charge
resolved to the customer's satisfaction
I am a retired criminal investigator and was scammed by SWM Laboratories when they offered a free trial of VITAL REZ V for just $3.95 S&H. The product never arrived, but they charged my credit card $87.13. Having dealt with criminls like this many times, I called my credit card company and immediately notifed them, but they had already authorized the charge and would not force the company to credit me back. So I cancelled my credit card.
I finally got the fraud division on the line and they got SWM on the phone and I proceeded to get into a screaming match with the SWM person and told them they were a bunch of ### and would do whatever I could to help institutionalize them in a Florida prison. So here's how I am handling this. I immediately contacted the Florida State Attorney General's office of Consumer protection at [protected] and then filed a complaint on line. The consumer fraud person I spoke to on the phone said that this company is under active investigation and they welcome additional complaints.
Next I called NBC Channel 6 (WTVJ) at [protected] and asked them to begin a consumer affairs investigation into this company and they are interested. I have volunteered to do an interview with them. This will force the AG's office to step it up a bit.
I also asked Wells Fargo Credit Card Division who can be reached at [protected] to stop honoring any and all transactions from this comapny. They are reviewing the situation right now. If they don't, I am going to do my banking elsewhere. So, get on the phone and make your voices heard. ONE DEDICATED PERSON CAN MAKE A DIFFERENCE.