Vista AntivirusClaiming to find viruses on my computer

J
This review was posted by
a verified customer
Verified customer

I HAVE BEEN NOTIFIED BY "VISTA ANTIVIRUS THAT MY COMPUTER IS RUNNING SLOW AND THAT I MAY HAVE A VIRUS. TO HAVE THE SCAN DONE, I WAS TO REGISTER & GIVE MY CREDIT CARD INFORMATION--WHICH WAS REJECTED BY 2 CREDIT CARD CO'S--ALTHO' MY ACCOUNTS ARE UP TO DATE. I HAD RENEWED MY ACCOUNT WITH YOU WITH SOME GREAT DIFFICULTY ON JULY 19TH, FOR $89.98. (NORTON SYSTEMWORKS PREMIER UPGRADE (SEE ORDER #[protected]).
WINDOWS XP/XP PRO/VISTA LISTED AS THE PLATFORM.
I THO'T I HAD DOWNLOADED ALL OF YOUR PRODUCT.

MY BOTTOM ICON FOR YOUR NORTON ANTIVIRUS PROTECTIONS IS INDICATED AS ENABLED.
WHAT IS GOING ON???
JANE W. SELBE

Responses

  • St
    Stacie Ward Oct 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was trying to download my personal antivitus into my inlaws computer when vista antivirus came on the screen. Thinking i was renewing the subscription for my antivirus, i signed up for the vista antivirus for 34. 99. I wasn't able to use the antivirus because the computer needed to be wiped clean, and i later found i was charged more then i was supposed to be.

    0 Votes
  • No
    Nolan Oct 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Need info to contact the co. Believe I was billed incorrectly or would like to understan the billing. I believe I ordered a product with a cost of $39.95 but was billed $77.90. The document downloaded with the activation code does not have a co. name or telephone no.

    0 Votes
  • Ia
    ian jackson Oct 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have exactly the same problem withWAV 2008 .Com Riga as the above complainant . My charge should have been $39.95 but my credit card was billed $77.90 .
    After talking with my credit card company they are going to dispute and will issue me with a full credit until the issue has been resolved .

    0 Votes
  • Je
    jen russell Nov 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Again...I have exactly the same problem with WAV 2008 .Com Riga as the above complainant . My charge should have been $39.95 but my credit card was billed $77.90 .

    I dont know what to do. How do I contact the company? I was billed more than I was supposed to and the software didnt even fix my compter!
    Help!
    Thank you.

    0 Votes
  • He
    Hetty Foster Nov 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    On the 8th UOctober 2008 I too was over' charged . Instead of £39.oo being the figure signed up for the charge was £86.93 .
    Any help and advice would be appreciated.
    H.foster.

    0 Votes
  • Ra
    Raphael Caccese Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    ! have a problem with WAV2008.com Riga. My charge should be $39.95 and not $82.90 and the software is not fixed in my computer.
    Thanks
    R. Caccese

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem