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resolved to the customer's satisfactionResolved Vip Travel Reservations, Inc — VIP's great at what they do!
resolved to the customer's satisfaction
0 mins ago by SandyCee 0 Votes
I would use VIP travel in place of all of you that are complainings place! I have used them now 3 years in a row totalling 7 certificates, all from different venues...
The only certificate I have EVER had a problem with them was at the hard rock hotel and that was because the hotel I wanted to stay at was not excepting reservations at all when I wanted to stay, which I confirmed with the hotel as well... I promptly received my "refundable deposit" as promised on that one.
The other certificates I have had with them have been for (in order since beginning): 2 air line tickets (traveled), hard rock 2 night hotel stay(refunded), marriott 2 night (traveled), 2 airline tickets (traveled), 7 night car rental (cordinated with air), marriott 2 night stay (traveled), and finally ritz carlton 2 night stay (just confirmed).
And I decided that after 3 years of consistant travel all at a fraction of the cost it was time to say thank you... I have received this companies certificates from 4 different companies presentations and 1 car dealership. And it baffles me that this company has virtually nothing to do with the companies representing, don't make any money off of them except for a $35 processing fee per reservation, yet they've been in business for 10 + years... The girls at this company amaze me, they are all so eager to help and good at their jobs and really deserve a pat on the back.