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The good, the bad, and the ugly - discover what customers are saying about Vip Travel Reservations, Inc

Welcome to our customer reviews and complaints page for Vip Travel Reservations, Inc. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vip Travel Reservations, Inc.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vip Travel Reservations, Inc's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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8:02 pm EDT
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Vip Travel Reservations, Inc VIP's great at what they do!

0 mins ago by SandyCee 0 Votes

I would use VIP travel in place of all of you that are complainings place! I have used them now 3 years in a row totalling 7 certificates, all from different venues...

The only certificate I have EVER had a problem with them was at the hard rock hotel and that was because the hotel I wanted to stay at was not excepting reservations at all when I wanted to stay, which I confirmed with the hotel as well... I promptly received my "refundable deposit" as promised on that one.

The other certificates I have had with them have been for (in order since beginning): 2 air line tickets (traveled), hard rock 2 night hotel stay(refunded), marriott 2 night (traveled), 2 airline tickets (traveled), 7 night car rental (cordinated with air), marriott 2 night stay (traveled), and finally ritz carlton 2 night stay (just confirmed).

And I decided that after 3 years of consistant travel all at a fraction of the cost it was time to say thank you... I have received this companies certificates from 4 different companies presentations and 1 car dealership. And it baffles me that this company has virtually nothing to do with the companies representing, don't make any money off of them except for a $35 processing fee per reservation, yet they've been in business for 10 + years... The girls at this company amaze me, they are all so eager to help and good at their jobs and really deserve a pat on the back.

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derrick925
Antioch, US
Aug 29, 2008 1:33 pm EDT

Well I used my "world class retreat" in Lake Tahoe, CA, and used a car rental on them to drive there... It was a nice hotel with clean rooms and friendly staff and it cost me twenty four bucks. I'd like to use them again, so if any of you complaining want to give up your certificates i'd be happy to use them, I didn't have the first problem with this company ;)

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Janice H
Rogue River, US
Aug 31, 2011 7:51 pm EDT
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Not receiving gifts they offered

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luvsAcruise!
Cape Girardeau, US
Feb 25, 2011 5:35 pm EST

Everything went well for us, but for the guy with the first company, I believe it would be a great disservice for this company to go out of business, and it was never presented to me as getting something for free. I got 2 certificates one for a 7 night cruise and 1 for airfare that could be used together. The first time I screwed it up and I didn't sent them in certified mail and tried my hardest, begged, pleaded, threatened, everything and they wouldn't take it, it was void. I went back to the people I got it from they gave me new ones, I sent them in and the first date was not available but the second was. They booked my air to Ft. Lauderdale, the booked my cruise to Nassau, St Thomas, San Juan, and Grand Turk, and they booked me an extra night in Ft. Lauderdale before my cruise at a good rate. So, it isn't a scam they will book you but I can vouch for it when you say yes, YOU MUST FOLLOW ALL TERMS AND CONDITIONS!

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CKoontzi
Ormond Beach, US
Jan 27, 2011 7:34 pm EST

They did keep my deposit but it went toward my reservations, if you are not going to be able to travel have you requested it back. I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

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CKoontzi
Ormond Beach, US
Jan 27, 2011 2:45 pm EST

So far VIP does seem to be great at what they do, I must say I am impressed with the ladies there. I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

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WINKING RENE
Manchester, US
Jan 25, 2011 3:31 pm EST

Sandy not sure if you keep up with this but i would be interested in how I would go about receiving other certificates of VIPs, as you said you've used them 3 years in a row. I had 2 certificates one for a car for 7 days and one for air line tickets for 2 adults. I've used the car last month and my air is officially booked for March. I'm pretty happy with all of it, all I can say, is ya, follow the rules, they can be kinda hard to get a hold of, and you'll get further if ya just call back rather then leave a message. Those are my tips to anyone having trouble cause both my certificates did work out for me.

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tyler Mac
Dallas, US
Jan 20, 2011 3:13 pm EST

They didn't keep my money, and they followed through on the certificate I had from them. I had a certificate was for a 3, 4, or 5 night cruise during low season. We ended up not being able to use it because my wife had to have surgery. But the reservation process seemed fairly cut and dry, mail certified the registration form with a $99 deposit, request dates, be told what the availability is, and in my case have to decline and request a refund :( But yes I did receive my refund. All is good, I just hope we get to utilize the certificate next time if given the chance!

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BarbJ
New Orleans, US
Jan 05, 2011 9:25 pm EST

I had the World Class Retreat promo, which included 2 nights hotel, a dinner card and a gas rebate certificate. I stayed at the Crown Plaza in New Orleans, it was a great hotel in a great locating right on Bourbon St. we had a Blast, I love this town, its a great place to live and visit! We got the dinner card and gas thing with our confirmation the dinner card we used at Olive Garden and it was just like a dinner card you would get as a gift, and the gas rebate is just that, it is through a different company though that is not VIP somebody promotions or something, I sent it in and I've gotten 2 rebates for $20 so far. some ups and downs but all in all a good experience.

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Savan5
Wagoner, US
Dec 22, 2010 4:03 pm EST

I agree! I have 2, well had, what they call enjoy certificates. They were both good for a 2 night hotel stay. I got to use both of them in the past few months, 1 in Las Vegas and actually got a third night free, and the other I used a week or so ago in Gatlinburg to see the season change, it was so pretty. All I had to pay were my hotel taxes at the property. The first one I got my $50 deposit back about 9 weeks after we traveled and I just sent in my receipt from the hotel on the second one. If I get the chance to use VIP again I will.

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LollyQ
Sandersville, US
Dec 21, 2010 4:20 pm EST

My certificate was just for the 2 airline tickets, not a hotel stay. We got back from our trip last night. My only complaint is that the notice they gave me of my trip being available was inside a month from the dates we wanted. But who am I to complain, they came through even if I was getting a little nervous! They also booked a car for me while I was there and a hotel stay for the three nights I couldn't stay with my sister, both at a reasonable rate. I will use VIP again in the future.

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4:40 pm EDT
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Vip Travel Reservations, Inc SCAM

This company VIP distributes "2 Fly Free" tickets + 1 week free Rental Car if you listen to a presentation by GEVC (Global Exchange Vacation Club). They also give you 2 nights accomodations in Las Vegas.
THIS IS A SCAM! We sent in our Cashiers Check ONLY for the tax...that needed to be sent in Certified Mail. We overlooked that, but odd that VIP still received it, then returned it to us stating that we were no longer qualified for the air tickets because it was passed the 21 day window to submit...I am grateful I got my money back. ($150)
The Las Vegas giveaway is for some dive hotels, and from reading other blogs, is another SCAM. I've requested my money back ($30).
I have also notified GEVC that my bank will not pay them, I refuse to do business with any company that SCAMS the public like that. I've had to change my Credit Card because I fear they will try anything to get money from whomever they can.They have closed up shop in San Jose, but are still running in Napa.

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Matheny00
92804, US
Jun 17, 2013 4:40 pm EDT

Izabell is obviously someone that does not follow directions and is made because "She" made the error... next time she goes to get a free giveaway maybe she will follow the directions.

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luvsAcruise!
Cape Girardeau, US
Feb 25, 2011 5:27 pm EST

You probably should have looked further in to it. I got 2 certificates one for a 7 night cruise and 1 for airfare that could be used together. The first time I screwed it up and I didn't sent them in certified mail and tried my hardest, begged, pleaded, threatened, everything and they wouldn't take it, it was void. I went back to the people I got it from they gave me new ones, I sent them in and the first date was not available but the second was. They booked my air to Ft. Lauderdale, the booked my cruise to Nassau, St Thomas, San Juan, and Grand Turk, and they booked me an extra night in Ft. Lauderdale before my cruise at a good rate. So, it isn't a scam they will book you but I can vouch for it when you say yes, YOU MUST FOLLOW ALL TERMS AND CONDITIONS!

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CKoontzi
Ormond Beach, US
Jan 27, 2011 7:23 pm EST

I didn't have anything for Las Vegas either, that must have been through someone else, I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

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WINKING RENE
Manchester, US
Jan 25, 2011 7:48 pm EST

Mine had nothing to do with Las Vegas and my deposits were $175 total, but otherwise I had 2 certificates one for a car for 7 days and one for air line tickets for 2 adults. I've used the car last month and my air is officially booked for March. I'm pretty happy with all of it, all I can say, is ya, follow the rules, they can be kinda hard to get a hold of, and you'll get further if ya just call back rather then leave a message. Those are my tips to anyone having trouble cause both my certificates did work out for me.

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BLOE1
toney, US
Jan 11, 2011 9:16 pm EST

Bummer! I had the two airline tickets, I didn't get the car rental the company offered because I guess that was only if you responded in a specified amount of time. oh well, I sent my stuff in, (yes it was by certified mail) they sent me 3 green sheets, one was the travel request form, I filled it out and sent it back. It asked for two dates and destinations, but I really only wanted one but i called and they said this was okay but it would be based on availability. Alexia called me yesterday and offered it to me, it cost me $166 and I got exactly what we needed. I called today just to be sure and it is all booked. Just waiting on my confirmation and the $75 gift card that came with it now.

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gergesj
Mission Viejo, US
Jan 04, 2011 6:23 pm EST

Seems we had something similar, ours had to be sent in certified mail, which we did and all was fine. I had their Fly USA certificate as well as a 7 day car rental and it cost us $131 for the air and $59 for the car. We also paid an additional $23 to upgrade our car rental. It all seemed to work very well for us for our trip to Portland to see our grand kids.

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Savan5
Wagoner, US
Dec 22, 2010 6:57 pm EST

I didn't get the air or car rental and I didn't get mine from GEVC, I believe it was from Grand something - I have 2, well had, what they call enjoy certificates. They were both good for a 2 night hotel stay. I got to use both of them in the past few months, 1 in Las Vegas and actually got a third night free, and the other I used a week or so ago in Gatlinburg to see the season change, it was so pretty. All I had to pay were my hotel taxes at the property. The first one I got my $50 deposit back about 9 weeks after we traveled and I just sent in my receipt from the hotel on the second one. If I get the chance to use VIP again I will.

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CLFergusen
Redondo Beach, US
Apr 29, 2010 9:45 am EDT

Here's another one! I'm so baffled by all of you. I don't understand how this stuff spews so easily from your mouths. The majority of you are complaining because YOU didn't follow the rules, certified mail, the form wasn't filled in, requested a holiday... I'm wondering how any of you got thru school as I know none of my teachers let me just not follow the rules and get away with it... bottom line the person initiating this and the majority of those commenting on it should have been spanked more as children.

I on the other hand have or had three certificates with vip: air tickets, car rental, and 2 night motel. I feel I've gotten more than my time and monies worth so I'd go ahead and put something credible about these people. So far they coordinated our car and the motel stay for the same time this spring, getting us 3 more nights in the motel at a reasonable rate and upgrading our car to a standard size cheaper than I could have myself. My air I didn't request till August and wont hear for a bit yet, but feel they have already done a lot for me.

I however, unlike most of you, REALLY DID follow the instructions.

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Kim at VIP
Port Orange, US
Jan 21, 2010 3:46 pm EST

Izabel: while the Las Vegas trip has nothing to do with our company, I can address your stuff being sent back to you. It had nothing to do with the 21 day expiration date. Number 1 of the terms and conditions, in the first sentence, state the certificate must be sent in by certified mail. The last term on the page goes on to state if all terms and conditions are not met the certificate will become null and void. Furthermore, VIP does not distribute certificates if you listen to a presentation. These certificates are sold through marketing companies to hundreds of vendors including travel presentations, Mary K sales agents, local group raffles, car dealerships, and many others. We do not work directly with any of the sponsors, in your case, GEVC, nor do we solicit people for theirs, or anyone's sales pitch.

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christicoussa
Wilmington, US
Dec 23, 2009 12:30 pm EST

Happy Holidays! I had a certificate with VIP, but my presentation was with a company up here. I had the certificate for 2 airline tickets, which I used to go to Salt Lake City at the beginning of the month, and I got a 7 day car rental which I used last month in Florida. But I didn't get anything for Las Vegas. The people at VIP were very helpful and efficient and I will be using them again in the future. Both of my certificates did say that they had to be sent certified mail though, which I did with my deposits, and then just had to send in the dates I wanted, it worked great for me.

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4:40 pm EDT
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Vip Travel Reservations, Inc I totally Disagree!

I received 3 certificates from VIP Travel Reservations back in June of 2008. 1 for a 2 night "World Class Retreat", 1 for a 1 week car rental, and an additional bonus 1 for 2 airline tickets...

I was a little annoyed when I start reading these "gifts" and see all the rules that were NEVER mentioned, but whatever... so I go online and look up this company, very skeptical I must say, and I read all the garbage about them, all the complaints, and skam, and fraud, and blah blah blah...

So the certificates had to be returned in like 22 days or something I don't know, but 2 days before they were expiring my wife who was in Florida vistiting our daughter decided to go in to VIP with the certificates (with out my knowledge and against my better judgement) and see if they seemed legitamite... Her being in the service industry she's well aware people will complain about anything, even if it's noone's fault but their own!

And sure enough, I don't know what was said but she activated all 3 of those certificates that day, and I must say had I listened to all of you whiners I'd have been extremly upset... and congradulations to all of you on posting your crap annonymously online because you didn't get your way, the way you wanted it... VIP should sue all of you for slander and defimation of character, and all of your mother's should of tought you better!

Everyone at VIP was extreeeeemly helpful, the woman who booked our vaction ended up getting us 3 free nights instead of just 2 at a hotel in Orlando right outside Disney, and for the forfeit of my deposit ($75) I got 2 Disney tickets, WOW! So then we paid 3 additional nights at that same hotel, booked our air from Houston to Orlando, and picked up our car right at the airport!

My daughter lives in Florida and we come down twice a year, and it was really nice, just for once, it to be on someone else! My total cost taxes and fees (less the 3 nights on me of course), came out to was $256... 2 airline ticket, 3 nights hotel, and 6 nights car rental... un flippin' beatable!

Everyone on here that chooses to say things, should really concider who the blame is on, I see things like I sent the wrong amount, or I forgot, or I didn't read, or it wasn't sent certified, or a different company told me something and it's VIP's fault... really I'm ashamed at myself for ever putting any weight into the majority of your selfish testimonials, and thanks to my wife, I enjoyed 7 days with my grandkids for next to nothing... You are all really rediculous.

Thank you VIP, and good luck in business, and thank you to everyone there, you all worked so hard for us, and it's greatly appriciated!

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Joe Kellz
Seaside, US
Jul 16, 2011 12:00 am EDT
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Hello, I just did the 90 minute presentation thing and received my two gifts. I have airline tickets for two and a 7 night cruise for two. Can anyone tell give me an idea of how much the extra fees were? I.E., port fees, taxes, etc. Thanks. Joe

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CKoontzi
Ormond Beach, US
Jan 26, 2011 8:42 pm EST

Seems VIP has a lot of different certificates out there, I hope I have the opportunity to use some of their others. I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

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WINKING RENE
Manchester, US
Jan 24, 2011 9:54 pm EST

Had certificates one for a car for 7 days and one for air line tickets for 2 adults. I've used the car last month and my air is officially booked for March. I'm pretty happy with all of it, all I can say, is ya, follow the rules, they can be kinda hard to get a hold of, and you'll get further if ya just call back rather then leave a message. Those are my tips to anyone having trouble cause both my certificates did work out for me.

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BLOE1
toney, US
Jan 11, 2011 8:30 pm EST

I don't know anything about the world class retreat, I had the two airline tickets, I didn't get the car rental the company offered because I guess that was only if you responded in a specified amount of time. oh well, I sent my stuff in, they sent me 3 green sheets, one was the travel request form, I filled it out and sent it back. It asked for two dates and destinations, but I really only wanted one but i called and they said this was okay but it would be based on availability. Alexia called me yesterday and offered it to me, it cost me $166 and I got exactly what we needed. I called today just to be sure and it is all booked. Just waiting on my confirmation and the $75 gift card that came with it now.

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BarbJ
New Orleans, US
Jan 05, 2011 9:05 pm EST

I had the World Class Retreat promo, which included 2 nights hotel, a dinner card and a gas rebate certificate. I stayed at the Crown Plaza in New Orleans, it was a great hotel in a great locating right on Bourbon St. we had a Blast, I love this town, its a great place to live and visit! We got the dinner card and gas thing with our confirmation the dinner card we used at Olive Garden and it was just like a dinner card you would get as a gift, and the gas rebate is just that, it is through a different company though that is not VIP somebody promotions or something, I sent it in and I've gotten 2 rebates for $20 so far. some ups and downs but all in all a good experience.

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Savan5
Wagoner, US
Dec 22, 2010 3:10 pm EST

I have 2, well had, what they call enjoy certificates. They were both good for a 2 night hotel stay. I got to use both of them in the past few months, 1 in Las Vegas and actually got a third night free, and the other I used a week or so ago in Gatlinburg to see the season change, it was so pretty. All I had to pay were my hotel taxes at the property. The first one I got my $50 deposit back about 9 weeks after we traveled and I just sent in my receipt from the hotel on the second one. If I get the chance to use VIP again I will.

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Kim at VIP
Port Orange, US
Dec 20, 2010 4:13 pm EST

Thank you everyone for your kind words, if there is anything we can do for you in the future please do not hesitate to contact us. [protected] opt 6. Thank you!

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catywht
Castlewood, US
Apr 30, 2010 8:38 am EDT

I was very skeptical about the "free" offer from VIP, but after giving it a try they exceeded my expectations. They got me booked in the area I was looking for for my daughters graduation and got me the car rental at the same time to get there. From my deposits I was due back a refund of $34 which we received last week as promised. So all in all I have nothing bad to say. Thanks VIP

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d.flanders
Hauppauge, US
Dec 23, 2009 2:08 pm EST

I had the certificate for the hotel stay, it was for 2 nights in a marriott, sheraton, or several other types of hotels. VIP travel booked my first request and got me a third night there. I'm very happy with the service I received from VIP and would be happy to travel with them again, the girls their were a delight to work with.

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fbrenner
Los Angeles, US
Nov 25, 2009 8:36 am EST

I'm with all of you! Couldn't have asked for more out of VIP Travel... Will definitely do this again!

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10:32 am EDT

Vip Travel Reservations, Inc free trips

This is my story...you guys are all idiot's, i got the the birthday card in the mail. called the phone # on it and got the company name, also checked out the company name on the card, VIP travel Reservations, Inc, it was a local company. I checked out both companies, and i don't mean on online blogs going by what other people assume, i checked out on BBB, AG, ARC, IATAN, chambers of commerce, and state of florida, I also went down there since it is a local company and asked point blank why they had bad feedback from so many people. You know what the manager i talked to said? well first she laughed but when she got done with that she told me they do not do any presentations, they do not have any other locactions or alias's (i knew this already because i checked out all the company records online w/ the state of florida) she said they can't do anything about the online complaints but that they weren't really concerned because there were less than 100 out there and they have close to 50, 000 customers, which mean about 1 out of every 500 are complaning and that a lot of those complaints are not even their customers because they never sent in the certificates they got, and about 80% weren't even really about VIP, that people just assume it's one big company, not realizing that there are 100's of timshare companies out there, that because VIP's name is on the cetificate that they did the presentation or are affiliated to the company that did. i asked her who is doing the presentation's? turns out they sell thousands of certificates to all differnt types of compaines. car dealerships, water filtration, mary kay, radio stations, and of course timeshare. she said they only ever get complaints about the certificates from the timeshare customers. i asked her why VIP lets the timeshare companies say they are "free" when the certifictes requires deposit's. she told me they their are 100's of companies that have them and it's pretty impossible to control what they tell people, that's why all the terms and conditions are on the certificates. customers should read them the second they are handed them. i asked what the deposit's are for? she said it covers reservations fees of $35.00 per person, taxes and fuel surcharge. I asked her about something i read about not flying close to a major holiday and she told me that airfare goes way up around major holidays and they would go bankrupt if they had to spend a $1, 000 per ticket to fly people. I understood that. at this point i'm thinking i can't complain about it when all i'm spending is 100 bucks for 2 tickets. now that i was armed with real knowledge, i called the # on the card and went to a presentation. lol! what a bunch of crap it was! timeshare salesmen are such liars, they didn't tell me anything correct. but i did my time and got the airfare cetificate and the car rental. i went back to VIP the next day and submitted my deposit with the forms, they handed me my request forms to pick my cities and dates, i filled them out right there, the girl at the front helped me. i even reread the terms on the request forms just to make sure nothing had changed, one thing had. on the airfare you now have to give a 60 day notice instead of 45. that was no big deal to me. gues what? i have already taken my trip. I flew from orlando, fl to las vegas, nv. I stayed oct 13th -oct 19th. I had an economy car with enterprise, it was a little 2 door kia. but all i paid was a a res fee of $25 buck and like $45 bucks for tax. I even got a print out at eneterprise just to double check the tax amount. my total cost not counting hotel i had VIP book for me in vegas. oh i forgot that part. since they are travel agents i had them book me in the jockey club. It was great! anyway my total cost to vip travel was $95 bucks in reservations fees and $98.05 in taxes (again i double checked the taxes with southwest) so in conclusion. It was worth it. Just follow the rules on each certificate. and don't listen to what other people are assuming, do your own homework!

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CKoontzi
Ormond Beach, US
Jan 26, 2011 9:00 pm EST

Ray I totally agree, especially that timeshare salesman are such liars! and BThom you just prove that, thank you! I had 2 certificates 1 for air line tickets and the other for a 7 day cruise. I opted to use them separately. My tickets are booked for the end of March to Indianapolis and cost me all taxes and fees right at 1/3 of what I'm used to. My cruise I requested for September out of my local port, Port Canaveral. I'm a local and got my certificate from PDI and so far most everything has seemed very reasonable and has worked good.

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tyler Mac
Dallas, US
Jan 20, 2011 1:24 am EST

My certificate was for a 3, 4, or 5 night cruise during low season. We ended up not being able to use it because my wife had to have surgery. But the reservation process seemed fairly cut and dry. I sent in my activation form, they sent me travel request form, I sent them dates, they called and told me what was available and of course, I couldn't go. Oh well, maybe it will work out better next time. Thanks VIP anyhow for the effort.

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BLOE1
toney, US
Jan 11, 2011 8:35 pm EST

Some of the things you read here are appalling, I must say! I had the two airline tickets, I didn't get the car rental the company offered because I guess that was only if you responded in a specified amount of time. oh well, I sent my stuff in, they sent me 3 green sheets, one was the travel request form, I filled it out and sent it back. It asked for two dates and destinations, but I really only wanted one but i called and they said this was okay but it would be based on availability. Alexia called me yesterday and offered it to me, it cost me $166 and I got exactly what we needed. I called today just to be sure and it is all booked. Just waiting on my confirmation and the $75 gift card that came with it now.

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LollyQ
Sandersville, US
Dec 21, 2010 3:40 pm EST

I must say I did not get my certificate through an invitation or from attending anything, I got it from my local chevy dealership, I am glad it worked well for all of you however, BThom (above) I hope you have found a new line of work, as anyone that reads this post, and something tells me this isn't the only one, would NEVER attend anything of the sort. I have gone to things like that in the past and whether i purchased or not, the things you are saying here are disgusting and you should be ashamed of yourself! That said, my certificate was for the 2 airline tickets. We got back from our trip last night. My only complaint is that the notice they gave me of my trip being available was inside a month from the dates we wanted. But who am I to complain, they came through even if I was getting a little nervous! They also booked a car for me while I was there and a hotel stay for the three nights I couldn't stay with my sister, both at a reasonable rate. I will use VIP again in the future.

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Kim at VIP
Port Orange, US
Dec 02, 2010 3:49 pm EST

BThom: I am appalled by your complete and udder disrespect, I'm with the consumer above and would be extremely interested in where you work, if for no other reason than to be aware of why customers where already mad before they got to us! However, as the only thing that you said that remotely had to do with us was your little price break down, riddle me this... we travel a lot more than 1 in 10, there is a casino (that do not subsidize us) at 2 of the hotels we offer (so in the event they did your claim is still ridiculous), of hundreds across the country and that is only speaking of hotel. That is not including car rental, air fare, cruise, condo, and all the other certificates we offer. So before you wildly attempt to alienate customers that, god forbid, one day end up as your customers, maybe YOU should check your facts. And while you are calling all these potential clients, all these lovely names, may I remind you, you are being paid to tell them about your "exciting" products, and offer them three day old danish and orange juice as their gourmet breakfast.

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catywht
Castlewood, US
Apr 30, 2010 8:50 am EDT

Well it's just lovely to know how the people that lured us into the presentation feel (BThom), and do find it interesting that you didn't leave any contact information so someone could contact you... your lack of tact and complete arrogance should really be reported to the company you've worked for "for 30 years" so hopefully you would no longer be having to sell to the people your so much better then. and as this is obviously a widely used post your purposely giving yourself a bad name. and calling others stupid... I think it'd be greatly amusing to hear you try to defend yourself in your own market as this post CLEARLY isn't about the presentation of lies that connected us with vip, and you sir, should be ashamed of yourself. While I'm sure many of your customers may simply be there for the gifts, some of them, such as myself aren't I go to many of them for nothing, actually in the market and really feel it's people like you that is the reason the travel industry is going under. You BThom are a disgrace to yourself, others, and as representation for ANY company, but especially one dealing with the public.

On the other hand I was very skeptical about the "free" offer from VIP as the people I bought the travel club through went out of their way to stamp new member on my information, they almost give VIP a bad name from the get go. But after giving it a try they exceeded my expectations. They got me booked in the area I was looking for for my daughters graduation and got me the car rental at the same time to get there. From my deposits I was due back a refund of $34 which we received last week as promised. What VIP offered wasn't free, but I got it all at about a tenth of the cost, so all in all I have nothing bad to say. Thanks VIP

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BThom
Orlando, US
Apr 14, 2010 9:00 pm EDT

You guys are funny. I've been a timeshare salesman for 30 years. I've given away more crap than I care to count. 10% of the mooches buy a timeshare for 8 to 40 thousand dollars. It would be much less pressure if we didn't have to sell to the liars and mooches.
I would quit lying! We have contests about lies that you guys tell first, before we lie.
The most popular is "we sleep on everything".
We never buy anything "the first day". Thats a practiced one.
Hey, I know honey, lets tell them we have to talk to our financial advisor! Stupid, you always win the pot because how would a gift mooch like you have a financial advisor? If you really had one, he'd have told you not to buy, and if it was a she, she'd have told you "don't go! And please don't say "we gotta think it over". The salesman raises his hand (watch how many fingers he holds up), and the person you think is a manager is a T.O. turn over. He'll know your objection and make you a liar or a buyer. How? C'mon, you are a mooch, have you never crawled out of a presentation humiliated? (with free gift in hand).
I would say, "Oh gosh, I didn't show you much value if you have to think about it."
"Oh no, you did a great job".
"Hmmm, it must be me or my credibility."
"No, you were good, we'll BE BACK!"
"Well that leaves only the money."
"No, we just have to think about it."
"If we gave it to you for free, would you take it?"
"Well, Yaah!"
"So it is the money, the down payment, or monthly?"

You guys are funny. Stupid, but funny. The breakage on vacation certs is 90%. So Mr. Idiot that checked it out paid $200, it cost us $65, and the cert company traveled 1 out of 10. The casino subsidized them so their cost was about $400 bucks, a profit of $600 for every 10 that go to the presentation. Our gift cost was $650 for 10 customers/mooches, our gross volume was $120, 000, the cert company sold thousands of certs, probably pocketed $50k, but you CHECKED IT OUT! I so wish you were my customer (mooch, up, googan, tour, broiler rat, GUEST).

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d.flanders
Hauppauge, US
Dec 23, 2009 2:11 pm EST

I'm with you! I had the certificate for the hotel stay, it was for 2 nights in a Marriott, Sheraton, or several other types of hotels. VIP travel booked my first request and got me a third night there. I'm very happy with the service I received from VIP and would be happy to travel with them again, the girls their were a delight to work with.

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timmikings
San Jose, US
Dec 14, 2009 1:17 pm EST

just got my phone call that my 2 airline tickets on VIP are available ;) my total taxes and fees are $176 and the flights if I booked them on my they would have been just over $400, I just looked them up on orbitz, I'm stoked! Many thanks to VIP!

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gyllang
Carson, US
Nov 18, 2009 10:41 am EST

I got my certificates from a radio station out of Daytona Beach, I'm a local - so I too went down to VIP's office, it's smaller than expected, kind of the family owned feel, and everyone was very nice and helpful. They fulfilled my certificate and the guy who gave it to me didn't even pay them for it as to what I understand. I now he's under investigation for fraud and several other things. I'm very happy with everything VIP did, although I'm now very leary of the companies handing them out. of the 7 certificates I got from the radio station, VIP was the ONLY one that fulfilled my travel... Thank you VIP

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