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2.4 26 Reviews

Vindale Research Complaints Summary

9 Resolved
17 Unresolved
Our verdict: Engaging with Vindale Research, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Vindale Research reviews & complaints 26

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M
6:06 pm EDT
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Vindale Research you can make money from vindale!

As for Vindale, ...You CAN make money! When you have to submit the required info for the survey, ...YOU ONLY HAVE TO WATCH OUT FOR THE SURVEYS THAT ASK YOU FOR A CREDIT CARD! THERE ARE SURVEYS ON THE SITE THAT DO NOT REQUIRE ONE! I found this out because I don't have a credit/debit card! I was forced to only complete the ones that don't require a card...AND I'M STILL GETTING PAID! I have over $70.00 in my account at this point and I only have about $50.00 more dollars until I can request my first payment. I don't understand why this concept is hard to understand...The requirements ARE listed on the VERY FIRST PAGE AFTER YOU CLICK ON THE SURVEY YOU WANT TO DO! ...YOU PEOPLE NEED TO READ YOUR INFO! AND IF YOU ARE DUMB ENOUGH TO GIVE YOUR CREDIT CARD INFO OUT, WITHOUT OPENING YOUR EYEBALLS, THEN YOU DESERVE TO GET RIPPED OFF. IF IT REQUIRES A CREDIT CARD OR WANTS INFO YOU DON'T WANT TO GIVE UP, - THEN BACK OUT OF IT! HOLY HORSE ### PEOPLE! WHERE DID YOUR COMMON SENSE GO?

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10:10 am EST
Resolved
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Vindale Research cash survey alright-yours

I signed up for Vindale Research with the understanding that I would be paid for my time. I have not been paid a single penny; and all of the ?surveys? they have sent to my e-mail address: [protected]@rocketmail.com have required the use of a credit card! These ### do not want my opinion they want to clean out my bank account. Can I sue them for time spent sifting through their phishing trips?

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C. Stellato
Lansdale, US
Oct 13, 2014 6:06 pm EDT

I just want to know why I am not qualified for almost all of your surveys. It states that you get paid to take surveys, however I think because I am a senior they feel my age is against me. On behalf of all seniors - some of us need a little pocket money, and certainly have the wisdom to answer your surveys. So what gives?

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Vindale
New York, US
Jan 26, 2011 10:57 pm EST

L.B., we're sorry you had a bad experience with us. Did you contact support regarding your issue? When members have concerns, they should forward them to support here: https://www.vindale.com/v/members/contact.jsp.

I'd also like to take a moment to present our side of the story:

1. We're not a scam. We pay! Here's proof: http://www.facebook.com/Vindale?v=photos.
2. If you have an issue with getting paid, we have a support team that can help: https://www.vindale.com/v/members/creditInquiry.jsp
3. We host surveys and other offers (such as Reward Mail) that don't require a credit card. They don't pay as much, of course, but they're pretty popular with our members.
4. A lot of folks actually have had a good experience with us. Please check out these reviews. We didn't pay for them:

* http://www.starreviews.com/vindale.aspx
* http://www.mylot.com/w/discussions/2458920.aspx
* http://www.mylot.com/w/discussions/2462654.aspx

Thanks, and again, so sorry you had a bad experience!

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mbocks
Fort Worth, US
Jan 25, 2010 4:51 am EST

Not True Read my message i sent to you.Michael Bocks

harry_palm69
harry_palm69
, US
Jan 03, 2010 11:23 am EST

You should sue yourself for being an idiot. Want to make money? Get a real job. Work hard and save. So called 'online surveys' are a waste of anyone's time.

ComplaintsBoard
S
2:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Vindale Research another 'members' personal information was made available to me through vindale making me suspicious that my information is shared sans per

I received an invitation to join Vindale Research via email. Normally I do not respond to these types of offers but stupidly answered this invitation. Within a week I was inundated with phishing and spam emails.

After opening a techinical support ticket about a survey problem ( which was never resolved by their online tech "Rosie") I received an email about my 'open ticket'. Upon logging into my Vindale account I discovered that another ticket was open. I reviewed the information to discover that the information including First Name, Last Name and email address belonged to another Vindale member! I again logged into their 'online customer service chat' and inquired about why I was able to view another members information (Melody Brown) who's email I will not log here. The online customer service agent "Rosie" blamed the ability to see another members contact information on a 'recent web page update'! Of course their techinical support team wanted to know exactly how I was able to see Melody's information to which I asked for a phone number to call their corporate office. Vindale customer support agent refused to provide a phone number telling me 'that is available on the web page' (there is a phone number but it is an automated phone tree without 'live support)

I am concerend for others on Vindale that their personal contact information and credit card information is distributed without our consent. Class action lawsuit

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jami gratton
Vancouver, CA
Nov 29, 2015 10:36 am EST
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i completed an entire survey that was supposed to pay $1.25 and at the end of the survey everything went blank and upon checking my balance realized i hadn't been paid.

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bwindi
Milwaukee, US
May 10, 2012 3:03 am EDT

Vindale Research sent my address to Forbes Magazine and ordered a subscription without my knowledge or consent. I kept the magazine, but the privacy violation was seriously concerning.

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2:17 pm EDT
Resolved
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Vindale Research scam

Vindale Research, also known as SayForExample Inc, Paid Samples and Survey 4 Profit is not a research company at all. I doubt any of the forms you will fill in actually go anywhere but the trash file on vindale's server!

They are quite simply the same as completing "yes and no" boxes one receives for services on advertising sites. The only difference is, they offer you money to buy services or apply for credit cards.

The small print ensures that they can disallow 99% of payments. For example, you will only receive your payment if a credit card approves your card. If they were a genuine research company, why would one's acceptance be a requirement if the application had been made according to the instruction given?

It's a scam, plain and simple and anyone who applies to complete the fake questionnaires should be very aware that it is purely about selling you services. Your answers don't mean a thing and are there to keep up the facade!

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Abbey48
, US
Oct 10, 2016 4:31 am EDT
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I had quit Vindale some time ago, but I couldn't remember why. This was years ago. I thought it might have been because they pay so little per survey. Well I started getting their come-ons again and decided to try it again. As even $.90 per eventually adds up.
I just finished over a half hour survey that got your opinion on several wireless companies (10 I believe) with many categories of answers for each company. Then we switched restaurants, again at least 10). It was an awful survey, laid out awful, very long, jumped from topic to topic, and after all that, I was told I wasn't the right fit but they had another survey for me where I would be guaranteed to get the same award. I couldn't believe the nerve. I have blocked them from my site, and hope not too much damage was done. They didn't ask for my credit card info, thank God, however, I wouldn't have given it to them.

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Bob
, US
Jun 08, 2009 4:52 pm EDT

When you complete offers, you will have to give out your credit card number and spend money. You will not make money from them, so it's a scam.

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erickeck1016
Carbondale, US
Mar 06, 2015 10:56 pm EST
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^ Thank you! Vindale is a scam. Just because you don't have to put money up front doesn't mean it isn't a scam. Information leaking, misleading people, and Protecting affiliates 100% which is described in line H of your general polices, which pretty much says if the 3rd don't want to pay a damn thing no matter what they post they are not reliable. Does that sound like something you want to invest your time with?

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omgpreciouswtf
Phoenix, US
Oct 10, 2011 6:11 am EDT

This web site claims that you receive $5 to $75 per survey, when you actually sign up they only pay usually 40 cents to $1.50 per survey, on top pf that they make you have a credit balance of $50 before you can actually redeem your money. I have plenty of surveys I didnt recieve credit for, and when I email them, they say I didn't wait long enough then the "pending credit" expires while I still didn't recieve my credit, one of the surveys was for auto insurance. I signed up for a quote, got calls from 3 different companies many times a day, they were too expensive so I didn't sign up with the companies listed, and I also did the survey which was only $5.00 but I never got credit. They also have surveys that ask you a bunch of questions, takes about 20 minutes and then they say I dont qualify, wasting my time for nothing. This site is not worth your time, so don't expect to get paid unless you are bored and want to do these surveys for free. I hope this helps other people in the future. I wish I had known. I wasted hours of my time on this site with no results.

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zaccius
Ottawa, CA
Oct 16, 2013 3:22 pm EDT

VINDALE IS A SCAM PURE AND SIMPLE.

1. THEY PAY SELECTED INDIVIDUALS WHICH IS HOW THEY GET AWAY WITH THE PRETENSE THEY ARE LEGIT. KEEP A FEW PEOPLE HAPPY.

2. THEY WILL LET YOU GET THEM REFERRALS BUT THEY WONT PAY YOU FOR THEM. I HAD 10 REFERRALS AND NOT PAID FOR ONE. THEY TELL YOU ITS BECUZ THE REFERRAL DIDNT COMPLETE A SURVEY YET.

3. THE SURVEYS ARE A JOKE. THEY ASK FOR PERSONAL INFO REGARDING FINANCES ETC. YOU TAKE 15 MINS ANSWERING QUESTIONS THEN YOU ARE TOLD YOU DONT QUALIFY AND NO CREDIT IS GIVEN.

4. YOU CANNOT POST ON THEIR FB PAGE. RED FLAG RIGHT THERE.

5. THE SURVEYS THAT SUPPOSEDLY PAY FROM 10.00 TO 75.00 ARE A SCAM TOO. THEY WANT YOU COMPLETE AN OFFER GIVING CC INFO FIRST.

6.THEY ARE SIMPLY AN INFO GATHERING SITE AND CREDIT CARD NUMBER STEALING COMPANY.

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laurala80
, US
Oct 26, 2012 12:05 pm EDT

I've paid no money and only taken surveys and made over $150. Its painstaking and not quick money but you can make it buy not investing anything at all

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jetgirl1971
castle rock, US
Jun 18, 2011 10:51 pm EDT

I have been taking surveys for a couple of months now and you do not have to take the surveys to make money, go to the studies and those surveys you do not have to put a credit card down. My studies surveys takes longer to hit the 50 dollars but that way you don't need to provide any info. I don't believe its a scam since I get paid every time I hit 50 dollars.
Just know its not a quick way to make money.

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Vindale
New York, US
Jan 26, 2011 10:07 pm EST

Hi, I work for Vindale. We're not a scam! If you're skeptical, here's proof that we pay our members: http://www.facebook.com/Vindale?v=photos. Every check is for $50 or more. Since 2004, we've paid our members more than $1.5 million. Thanks for your time and have a great day!

ComplaintsBoard
R
6:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vindale Research online scam

I actually did receive one payment of $50 from them. The idea is that payments are sent in $50 increments, so if you earn $114 (like me) you'll get paid $100 and the other 14 will roll over towards your next payment.

Well when you do surveys they are clicked (meaning you've clicked the linked) but you don't get paid until they're verified. I've shelled out a lot of money and took the surveys and all and I've been waiting for months for this stuff to be verified and it still hasn't been. My mother has done the same thing, and my dad too.

I haven't tried contacting the company because I've read the other reports so I already know how that will turn out.

Bottom line, you can get some nice free stuff some times but this isn't worth it. You can find free stuff on your own time-you don't need a sham company to help you with that.

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almora
Bronx, US
Dec 27, 2009 5:39 am EST

Bottom line - with Vindale Research you have to spend alot more money than you will earn. Vindale Research will pay you for surveys but you have to sign up for subscription services from companies to buy products or services in order to get paid . so, in essence, you're actually getting a rebate or discount from vindale research for applying for credit cards, products or subscription services . it's really a scam as far as i'm concerned

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K
8:10 pm EST

Vindale Research business partners

I thought I would try online surveys to make money through Vindale Research. I tried the Extreme Acai Berry 14 day Trial. I cancelled twice 9/22/08 & again on 10/8/08 after seeing an unauthorized charge of $8.51. The second time I called 14 times busy I then caught a break in the evening 5:00pm was on hold for 50 minutes the music was hideously loud. I spoke with a very nice woman & was told PriceLimbo is automatically purchased when you trial Extreme Acai Berry. She then cancelled the account & gave me a confirmation number. I noticed another $8.51 charge on 11/3/08 & researched the internet for information on how to cancel PriceLimbo finding only SCAM. To not lose anymore money I called the bank affiliated with my credit card & filed a claim against PriceLimbo. I was told PriceLimbo had an auto withdrawal link on my card. The bank said it had been removed & the $$ is now available on my card.
The bottom line Vindale Research should know whether the Companies they do business with are legitimate or not.

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Jessica Tillery
, US
Apr 18, 2020 8:36 pm EDT

4/9/20 i have talked to pay pal and my acct is verified! i can show you screenshots of agent telling me it is!i expect my payment tomorrow! now as bad as i need this $50 due to being out of work, i am doing what i can to provide for my household. i did my part and completed your surveys..please do yours and pay me!

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9563373695
, US
Aug 21, 2019 12:01 pm EDT

I have been answering many surveys, but lately the payment options are different. I have the total money accumulated yet I don't get my money paid to my PayPal account. Please pay me the money.

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merjoh63
, US
Aug 12, 2019 7:27 pm EDT

I have been waiting for quite some time for Vindale Research to remit payment of $127.50 to my PayPal account. Are you able to help me with this? If you need anything further, please let me know.

Thank you very much, Merrilee Johannsen. merjoh63@yahoo.com

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Dfprowell
, US
Jul 20, 2019 7:34 pm EDT

I have been trying to get ahold of vindale for some time know and every number that is provided to me is no longer working so please advise as to the number I can call thanks for your time
This is almost unethical to have a business and not have a phone number listed or at least update the ones that are found on the internet.

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Hsuzy
, US
Jul 10, 2019 8:20 am EDT

I completed my surveys and reach $51 and when it was time to get paid vindale Research would not validate my account would not accept my PayPal so be where you will complete surveys and never get paid the emails are left on answered or answered by auto reply

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Maggie57
Tacoma, US
Nov 13, 2018 1:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

Everytime I go to do a survey in the middle of EVERYONE of them they start the same questions over! This is very irritating and pisses me off. I've yet to be paid for the 3 surveys I've taken and it's been months. I honestly believe they take so much of a person's info and use it. And I believe their a rip off. I've heard of way to many complaints

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bwindi
Milwaukee, US
May 10, 2012 3:12 am EDT

I'm just glad I never submitted financial information or purchased anything directly through them after I saw what they did with just my name and address. When filling out profile information, I said I was interested in getting Forbes Magazine at an 80% discount. Instead of an expected link in my email, I received copies of Forbes in my mailbox. They subscribed me to a magazine without my knowledge or consent.

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Barnack Leica
Broomall, US
Jan 15, 2011 5:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

oh this is a scam for sure. I get at least 40 different emails allegedly from them offering me $75 for my opinion. First clue of a scam is that these emails come from a different sender and most likely an email address that they have harvested and perhaps using those of the suckers theyve reeled in

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symphonymommy
Greenville, US
Nov 20, 2009 2:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Vindale itself is a scam! Cancel your account and watch your bank accounts.
I received an invitation to join Vindale Research via email. Normally I do not respond to these types of offers but stupidly answered this invitation. Within a week I was inundated with phishing and spam emails.
After opening a technical support ticket about a survey problem (which was never resolved by their online tech "Rosie") I received an email about my 'open ticket'. Upon logging into my Vindale account I discovered that another ticket was open. I reviewed the information to discover that the information including First Name, Last Name and email address belonged to another Vindale member! I again logged into their 'online customer service chat' and inquired about why I was able to view another member’s information whose email I will not log here. The online customer service agent "Rosie" blamed the ability to see another members contact information on a 'recent web page update'! Of course their technical support team wanted to know exactly how I was able to see Melody's information to which I asked for a phone number to call their corporate office. Vindale customer support agent refused to provide a phone number telling me 'that is available on the web page' (there is a phone number but it is an automated phone tree without 'live support)
I am concerned for others on Vindale that their personal contact information and credit card information are distributed without our consent. Class action lawsuit

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NoTrix
,
Nov 25, 2008 9:30 am EST

I have been aware of companies such as this.. and thought i would put this particular company to the test myself. I have never and will not enter any financial information or detailed personal information with scams like this-and would highly advise everyone else to take the same advise.
First of all.. when credit card or banking info is required.. then there is a gimick involved.. When one has to enter this kind of information...it would be the same as paying for the item. If you have to pay for a survey- focus group-or contest- then it is trickery.
I HIGHLY ADVISE THAT YOU CONTACT THE ATTORNEY GENERAL IN NEW YORK AND THE POST MASTER GENERAL IN REGARDS TO THIS MATTER. I HAVE ALREADY DONE SO. IF ENOUGH COME FORWARD AND DO THE SAME.. VINDALE RESEARCH WILL BE MADE TO PAY FOR THIER ILLEGAL ACTIONS.
SO ACT ON MY ADVISE.. CONTACT THE ATTORNEY GENERAL IN NY FIRST.

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