The complaint has been investigated and
resolved to the customer's satisfactionResolved Vicalla.com — Do not buy from them
resolved to the customer's satisfaction
Vicalla used to operate as a seller on eBay until, for whatever reason, they left to open their own website at vicalla.com. I purchased beads from them which were supposed to be solid sterling silver and have recently discovered they are just plated copper. I urge consumers to exercise their better judgment in dealing with this company and remember that old chestnut - when a deal seems too good to be true, it usually is.