The complaint has been investigated and
resolved to the customer's satisfaction
Resolved — Do not buy from them


Vicalla used to operate as a seller on eBay until, for whatever reason, they left to open their own website at I purchased beads from them which were supposed to be solid sterling silver and have recently discovered they are just plated copper. I urge consumers to exercise their better judgment in dealing with this company and remember that old chestnut - when a deal seems too good to be true, it usually is.

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