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Verotel Merchant Services / VTSUP.com
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Verotel Merchant Services / VTSUP.com
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3.1 115 Reviews

Verotel Merchant Services / VTSUP.com Complaints Summary

61 Resolved
54 Unresolved
Our verdict: While Verotel Merchant Services / VTSUP.com has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Verotel Merchant Services / VTSUP.com reviews & complaints 115

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Newest Verotel Merchant Services / VTSUP.com reviews & complaints

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Verotel Merchant Services / VTSUP.com https://szexkapcsolatok.com/messages

05.10.2019 I paid it at you 17592 ft ot 10óra31 at the time of a minute hungarian otp my account and I did not obtain the bought coins until the today's day, what may be his reason? How I can send the traffic of my account to you what proves the payment? There was not a problem till now with the payment, but now onto an answer praised the service provider! With thanks dezső repei

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Verotel Merchant Services / VTSUP.com I don’t want what product you charged me

Why and who charged me $16 from my bank account ? I had never even heard about this company and never used it.
10/07/2019FOREIGN TRANSACTION FEE Type Fees $0.48
10/07/2019 vtsup.com*DABLTECH Amsterdam - $ 16
10/07/2019vtsup.com*DABLTECH Amsterdam Type Purchases $16.00

09/07/2019 FOREIGN TRANSACTION FEE Type Fees $0.48
09/07/2019 vtsup.com*DABLTECH Amsterdam
09/07/2019vtsup.com*DABLTECH Amsterdam Type Purchases
$16.00

I have never purchased this product, never subscribed and know nothing about vtsup.com

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Update by Alla Phillips
Oct 09, 2019 2:35 pm EDT

Why and who charged me $16 from my bank account ? I had never even heard about this company and never used it.
10/07/2019FOREIGN TRANSACTION FEE Type Fees $0.48
10/07/2019 vtsup.com*DABLTECH Amsterdam - $ 16
10/07/2019vtsup.com*DABLTECH Amsterdam Type Purchases $16.00

09/07/2019 FOREIGN TRANSACTION FEE Type Fees $0.48
09/07/2019 vtsup.com*DABLTECH Amsterdam
09/07/2019vtsup.com*DABLTECH Amsterdam Type Purchases
$16.00

I have never purchased this product, never subscribed and know nothing about vtsup.com

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4:20 pm EDT
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Verotel Merchant Services / VTSUP.com I have never used this service why am I getting charged for it

I just noticed on my debit card statement, that I have been charged for this service $14.95, I'm not sure how long this has been going on for but I would like it to stop and get my money back otherwise I will sue for fraud as you have my card details and have been charging me for something I have never used
My email is [protected]@gmail.com
Please contact me as soon as possible otherwise I will be forced to take this further and you will suffer the consequences

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Verotel Merchant Services / VTSUP.com unauthorized use of card and taking money

I'm really hopeful you can help me please.

I have seen a fair transactions on my business bank account totaling a lot of money £1, 559.84
From dates starting on 22nd August to 6th September.

I've been into my bank about these and they have said it's been authorised but I have no idea how on where.

I have never heard of this site or do not know where it is from / for. I have just done some research in the name and got your details.

I have had to block the card that was used so no more gets taken out.

I have no where else to go Or turn to and am really down about this and no idea which way to to turn to next, as it's a lot of money and even more so in a very short period of time.

Would there be anyway please on refunding me the money to my account.

Thank you for taking the time reading this and I hope to have a reply soon.

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Verotel Merchant Services / VTSUP.com credit cards - unauthorized charge on my debit card

I would like to share this severe concern that without any authorization granted I can see a transaction made on my card with this: Compra Vtsup.com*asian Colo, Amsterdam,

Please help to rectify and get back the debited amount as it is not correct to perform the transaction if it is not authorized by the person.

Amount debited is around 38 Euro with a commission of 1.08 Euro.

I can see this transaction is shown on 28th Aug 2019. Screenshot attached.

Please let me know if you need more detail to resolve this unknown transaction issue.

Thanks.

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10:26 am EDT
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Verotel Merchant Services / VTSUP.com unknown product - unauthorized movement - vtsup.com*banana sta amsterdam

I have 17 charges of 29.95 EUR (with a total of € 509.15 !) of an unknown product, from March 2018 to July 2019 (every 24th day of the month), by vtsup.com*Banana Sta Amsterdam.

I don't want that money back on my card and I request immediate suspension of the monthly charge.

I don't know what product it is and I want it to be reloaded (IBAN: IT48P0305801604100571547066).

I warn you to make further withdrawals, otherwise I will be forced to proceed with legal action and complaint for fraud to the police post.

Please, find attached an example of pdf with bank movements from July 2018 to July 2019 (with a total of € 359.40).

My name is Giulio Anichini (Italy, Milan) and my personal email is [protected]@gmail.com.

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Verotel Merchant Services / VTSUP.com money taken out of my account

I have been try to get you guys to give me my money back i called the company that you said was requesting the money and they do not have a transaction for that amout they said the account from before was cancelled and no more money was supposed to be taken out. Everyone is still playing this run around game and now my 6 year has to wait for another 2weeks so i can get things for his birthday i am beyond pissed that this keeps happening something needs to be done

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Verotel Merchant Services / VTSUP.com money being taken unlawfully

Last month I saw a transaction for around £15 being taken from my account and was unaware what it is, I have had the same this month for £16.65 and I'm not happy I have no idea who you are or what your company is, but you need to refund me my money and stop taking it from my account. I want someone to call me and tell me what is going on. I am not happy and it is against the law to take money from someone without their permission

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Verotel Merchant Services / VTSUP.com abril lopez

Estoy recibiendo cargos no autorizados de esta pagina, son tres de 205.17 pesos mexicanos, desconozco la página, ni siquiera realizó compras por internet, yo no me he suscrito a nada, ya realice mi queja en el banco, requiero se haga una devolución de mi dinero, o me veré forzada a proceder por otras instancias legales, porque no puede ser posible que se realicen este tipo de movimientos sin autorización alguna.

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Verotel Merchant Services / VTSUP.com money taken from account unlawfully

Hello,
I would like to inform, that company vtsup.com/cougar unlawfully charged my credit card account in the sum of 15.00 GBP a month for what I don't know from 01.02.19 till 02.07 each month 15 GBP was taken. This brings the total to 90.00 GBP I should be rembursed for.
I never subscribed
to any of VTSUP services and ask to return my money immediately.

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Verotel Merchant Services / VTSUP.com fraudulent credit card charges

Although I had cancelled the respective subscription in due time my credit card was wrongfully charged every month with 29.99 EUR.

Once I noticed I addressed the issue with Verotel and explained it in detail. Verotel kept sending back what seems to be an automatised reply. The problem was not tackled let alone resolved.

At the time of me writing this, the fraudulent charges form my credit card by Verotel have not been fully refunded yet.

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Verotel Merchant Services / VTSUP.com arielrebel.com

I subscribed to this site for a month using vtsub. After subscription, I received a mail telling the subscription will be renewed automatically. I replied I did not want this because I wanted to try this only for a month and they replied again that it will not be renewed. Later, I found out I was charged twice more. I enquired about this Monday but heard no reply until Thursday today. I had to block use of my card in foreign countries to prevent this from happening but have not been compensation for the two unauthorized charges.

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Verotel Merchant Services / VTSUP.com addebito non autorizzato carta di credito

Buongiorno, mi chiamo Giovanni Mercorillo.
Vi contatto per richiedere il rimborso immediato di ben 7 addebiti con cadenza mensile non autorizzati sulla mia carta di 29, 95€ ciascuno da parte di VTSUP.COM*BANANA STA dal 4 novembre 2018 fino al 4 maggio 2019. Chiedo pertanto di essere contattato al più presto possibile per bloccare queste transizioni e ricevere il RIMBORSO COMPLETO di ogni singolo euro altrimenti mi vedrò costretto ad agire per vie legali. Sollecito pertanto a una vostra risposta. Contattatemi tramite email a [protected]@gmail.com oppure a giovanni.mercorillo.[protected]@gmail.com

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Keyvan
, IT
Jan 12, 2020 9:12 am EST

Vorrei disdire l abbonamento a scopaamici

A
A
avvpiccio
, IT
Sep 30, 2019 10:29 am EDT
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Buongiorno, mi chiamo Andrea Piccioni.
Vi contatto per richiedere il rimborso immediato di ben 3 addebiti con cadenza mensile non autorizzati sulla mia carta di 29, 95€ ciascuno da parte di VTSUP.COM*BANANA STA dal 27 luglio 2019 fino al 27.settembre 2019. Chiedo pertanto di essere contattato al più presto possibile per bloccare queste transizioni e ricevere il RIMBORSO COMPLETO di ogni singolo euro altrimenti mi vedrò costretto ad agire per vie legali presentando opportuna denuncia querela avanti alla polizia postale. Sollecito pertanto a una vostra risposta. Contattatemi tramite email a avvocatopiccioni@gmail.com

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Verotel Merchant Services / VTSUP.com unexpected charge

I have found an an unauthorized withdrawal from my account.
I have no idea who this company is. I remember giving my details to a trading company but never authorize any payments.

They have taken twice 29.95€ and a third attempt again by a vtsup.com*Banana Sta.

29.95€ were taken 04/02/2019
29.95€ were taken 04/03/2019

I request a full refund

My name is Giovanni Mercorillo

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Verotel Merchant Services / VTSUP.com I do not know why you are illegally withdrawing 29,95 € from my bank account every month!

This is the second time I write to you, and this time I do pretend an written answer and - of course- all my money back!
Since over 1, 5 year, you keep withdrawing 29.95 € from my bank account every month. I do no really have a clue why it is happening. I never subscribe anything with "Banana Stash" and I just want my money back an quit.

I wait for an explanation an a telephone number, so that I can talk with the ones who organized this fraud.

My e-mail address is: [protected]@gmail.com

I give you 3 days to quit it, otherwiese I will call the attorney.

Roberto Schirru

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Verotel Merchant Services / VTSUP.com unauthorized credit card charges

Since the month of August 2018 my credit card has been debited for the amount of Euro 29, 95 with the following description " 20/10/2018 VTSUP.COM*BANANA STA - AMSTERDAM - Altre Uscite - [protected], 95 €, for something that I don't know.
I fear that this is a scam and that the info related to my credit card have been misused by some merchant that I, unadvertantly, might have contacted.

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Verotel Merchant Services / VTSUP.com banana stash

Bonjour j ai 6 paiement de 34.95 euro qui passe sur mon compte depuis le 5 octobre et tout les mois a la même date alors que je n'ai pris aucun abonnement ceci est frauduleux et je ne c est pas quoi sa correspond, je veux un remboursement
Numéro carte 5131.6261.0875.0301
(J'ai fais opposition sur cette carte il ya quelque jours)

Adresse mail
Sofiane.[protected]@sfr.fr

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Verotel Merchant Services / VTSUP.com m. delaantonia64@gmail.com

Me han cargado ilegalmente 20, 09 euros me podían indicar porque ya que no tengo ni idea de a que es debido por favor anulen los pagos o me vere obligado a poner una denuncia contra ustedes ya que no especifica porque que viene ese cargo por favor aclare me lo mi correo es m.delaantonia64@gmail.com
Los 12 primeros números de mi tarjeta son:
[protected]

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Verotel Merchant Services / VTSUP.com unauthorized debiting

Since august 2018 my credit card has been debited for an amount os euro 29, 95 from this unknown company for an unknown reason.
17/08/18 5, 00 banana stash amsterdam eur
20/08/18 29, 95 banana stash amsterdam eur
This debiting has continued until today 8 march 2019 and I would like to know who has abused my credit card.

Thank you

L.A. Cesareo
[protected]@hotmail.com

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Verotel Merchant Services / VTSUP.com charged for nothing

Went on to my credit card website today to check my balance and saw a charge for $170.22 from "vtsup.com*worldwide amsterdam nh" even though I haven't purchased anything since last week and it says that the payment to that site was made on march 4th. This company has never charged my credit card before, so I wish to know how the they even got my credit card information to charge it

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Frequently asked questions (FAQ) about Verotel Merchant Services / VTSUP.com

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Is VTSUP.com a legitimate website for online transactions?

VTSUP.com, also known as Verotel, is a legitimate online payment processing service.

Can I trust VTSUP.com with my personal and financial information?

VTSUP.com uses security measures to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.

How reliable is the customer service provided by VTSUP.com?

VTSUP.com provides customer support, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.

Is VTSUP.com secure for online transactions?

VTSUP.com uses encryption and secure payment processing technology to protect user data during online transactions.

Are there any known scams associated with VTSUP.com?

While VTSUP.com is a legitimate service, it may be misused by some vendors or scammers. If you notice an unknown charge from VTSUP.com, contact your bank and Verotel's customer service immediately.

How long has VTSUP.com been in operation?

Verotel, the company behind VTSUP.com, has been operating since 1998.

Are the charges from VTSUP.com always legitimate?

VTSUP.com handles transactions for numerous online vendors, so charges should be legitimate, but if you don't recognize a charge, contact VTSUP.com or your bank to investigate further.

Does VTSUP.com provide transparent billing information?

VTSUP.com aims to provide transparent billing, but always review your bank statements and verify any charges associated with VTSUP.com.

How can I cancel a subscription that's being charged through VTSUP.com?

Subscription cancellations would generally need to be done through the vendor you're subscribed to, although VTSUP.com's customer service may be able to assist.

Can I trust online reviews about VTSUP.com?

When researching VTSUP.com, read multiple reviews from different sources to get a well-rounded understanding of the company.

Does VTSUP.com offer customer support in case of unauthorized charges?

Yes, VTSUP.com offers customer support to assist with billing issues, including unauthorized charges.

What kind of businesses use VTSUP.com for their transactions?

VTSUP.com is used by a wide variety of online businesses, from digital content providers to e-commerce websites.

How can I contact VTSUP.com if I have a query or issue?

You can contact VTSUP.com's customer service through their website or the contact information provided on your billing statement.

Is VTSUP.com compliant with financial regulations and security standards?

VTSUP.com, as a payment processor, should be compliant with relevant financial regulations and security standards such as PCI DSS.

Can I get a refund for a charge made through VTSUP.com?

Refund policies would typically depend on the vendor who made the charge, but you can contact VTSUP.com's customer service for assistance or to dispute a charge.

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Contact Verotel Merchant Services / VTSUP.com customer service

Phone numbers

1877 925 1877 1877 872 9246 More phone numbers

Website

www.verotel.com

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