The complaint has been investigated and
resolved to the customer's satisfaction
utility oak flooringmislead on usable product

lumberliquidators sold us utility unfinished oak flooring in oct 11 they recommended we purchase 30% more than we need when we got the 34 bundles of wood for our basement floor we found that 70% of the wood was only fit for burning we had to purchase regular grade oak 10 bundles to finish the project we lost $1000 because of the extra labor and aggrevation they refused to help with this expense we are filing a federal complaint and will be filing a court case in small claims court i would recommend the big box stores or a good local co lumber liquidators are a very unfriendly and misleading company shop elsewhere and save if anyone wants to see pictures email me yourself a lot of grief and expense

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