The complaint has been investigated and
resolved to the customer's satisfactionResolved Utah Auto Sales — Scam and cheating
resolved to the customer's satisfaction
In July of 2008 my husband and I purchased a 2007 Mazda CX-7 from Utah Auto Sales. We traded in our 2002 Nissan Altima and they were supposed to pay us $6300 towards our payoff on our loan and then we rolled the remainder of the money into our new car loan. A couple of weeks later they sent us a letter stating that they are currently 'restructuring' and that they would continue making payments until they could pay off our loan in full. They have NOT made ANY payments, nor have they paid the loan off. They have our Altima and sold it at auction, yet my loan is NOT paid off. Now the credit union where my loan currently is is saying that I need to make two months worth of payments otherwise it will hit my credit. My dad is the co-signer on my vehicle and is not able to refinance his house because of the delinquent loan. They do not return emails or phone calls and have a bunch of lame excuses each time I have gone in. I until November 20th to make at least two car payments on my car that I don't even have, PLUS I still have to make a payment on my new loan! Sounds like fraud to me!