Massage Envy reviews and complaints 1
View all 555 complaintsMassage Envy - debit card - fraud
The massage Envy billed my debit card for another customer's delinquent membership in the amount of $130.00 on Friday August 23, 2019. I spoke to an employee that works at that location and she informed me that my debit card was on file as being used to pay for this customers message service two years ago. However, my debit was not on file to pay this customers membership. I would like to be reimbursed my $130.00. I did not give the Massage Envy located at 851 Village Blvd, suite 503 west palm beach, Florida permission to bill my account for another customers delinquent membership. I feel the manager in charge of this store actions are clearly against company policy.
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