Hyundai reviews and complaints 1
View all 842 complaintsHyundai - Body work,repair of interior rear door panels and replacement of rubber molding seals around doors.
My name is Hewlis Dillon. I purchased a certified used 2017 Hyundai Sante Fe SE UL Vin# KM8SN4HFXHU233006 from the above named dealer Napleton's Hyundai WPB Florida on February 13th 2020.
Upon picking up the vehicle, I noticed a dent above the rear left door, damaged door, upholsery panels on the rear doors which was chewed up by a dog and also damaged rubber seals around the doors. I brought it to the sales man attention, and told him that I will like to get these repaired. I also spoke with a service technician who told me that I needed a repair work order from the sales man Carlo Suarez to get the work done on warranty.
I then told Carlo what the service tech. said but he refused to write up the work order.
I further made a complaint to the sales manager Chris Lawson who told me that I have to pay for the repairs at dealer's cost which I disagreed to do.
Please assist.
Hewlis Dillon
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