Steak 'n Shake reviews and complaints 3
View all 1728 complaintsSteak 'n Shake - entire operations
I grew up in Indiana and lived steak and shake. When I moved to Texas I was disappointed that I would have to wait 30 years to get to Texas. But your location in league city is the worst experience food service the store itself was nasty and employees were rude. I've been to this location 3 times. Everytime it gets worst.
Your management needs changed or shut it down
it is a slap in steak and shake loyal patrons
It is an embarrassment to you
We left after waiting 25 minutes for nothing
Steak 'n Shake - restaurant
Came in with kids at 5pm central time on a Sunday and the place was a mess tables dirty, hip hop and rap music so loud as if this place was a bar, employees yelling and laughing out loud hanging out by the bar. This suppose to be a family friendly place. This place was all messed up as if there was no manager. This has to get fixed asap! Never again will i come back.
Steak 'n Shake - food and service
7/17/19 Noon
It took over 30 minutes for our food to arrive, and NO it was NOT busy! Broken stools at the counter. The atmosphere was very generic it could have been any other fast food place, not like other Steak N shakes I've been to, those had a real "diner" feel. Food was cold, 2 of the milkshakes we ordered never were brought to the table we had to go ask for them and to top it off the milkshake were not prepared correctly, missing ingredients (dark chocolate, candy), not mixed properly and totally not what was ordered. No apology or discount...NOTHING
BIG DISAPPOINTMENT will NEVER go back to this location!
Latest Steak 'n Shake Reviews
Incorrect order a refund mot refunded Muncie Indiana steak n shake Not having any shake’s. No help available with kiosks.Giving a Voice to Consumers
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