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Fitness Centers in New York, NY: Complaints & Reviews

Latest Complaints

Lucille Roberts verified

refuse to cancel my subscription by phone

In July last year I decided I wanted to join a gym and a friend If mine advices me about Lucille Roberts. I...

destruction of personal property

Sir/Madam, (member # 8833807) I am a fitness advocate and have a few gym memberships due to my work travel...

Crunch Fitness verified

refund for services not rendered

I am requesting a refund for personal training service not rendered at crunch fitness in fall river. Unlike a...

membership charges for services not used

Hello, Please see attached. I am reaching out because I continue to be charged monthly although I do not...

New York Sports Club [NYSC]
Planet Fitness verified

overnight shift - security/safety issues/cleanliness

During overnight shift front desk is un attended most of the time. When attendant is present at desk, which...

contracts, consumer fraud, cancellations

This is a long story, but in short the club didn't give me a contract to sign, didn't inform me a...

Crunch Fitness verified

gender discrimination

The location at 1038 Flatbush has an openly sexist young white male staffer at the front desk who'...

cancellation of membership

My wife and I have been trying to cancel our memberships at this location for months. When we call, they...

Crunch Fitness verified

water fountains

the water fountains upstairs have been broken for MONTHS. one of them doesn't provide enough power, the other...

customer service

The general manager of this club is terrible. I was incorrectly charged a higher monthly rate. When I...

Crunch Fitness verified

employee

05/19/19 I recently just became a member with Crunch at this location. Signing up was easy with the member...

unethical behavior; racial discrimination; fraudulent acts

Dear to whomever this may concern, This letter is a complaint against Tapout Fitness located at 139 W 32nd...

charges after cancelling babysitting fees/ horrible customer service

I called in February 2019 to cancel babysitting fee as i have not use them for over six months which is 16...

Lucille Roberts verified

customer service

The gym is very nice, great aerobic classes but the costumer service from the receptionists and assistant...

babysitting in nysc

I did a free day trail of New York sports club so I could try using their babysitting they offer. I took my...

passport membership at nysc mercer st. and extra charges after membership cancellation

I got a membership at nysc on august of 2017. I was told that I needed a passport membership if I wanted to...

cancellation of membership

On September 1, 2018, I canceled my membership with NYSC, the clerk at the front desk has indicated that I...

condition of gym

RAPIDLY declining. after several attempts with the gyms "management" im forced to contact the corporate...

unauthorized credit card charges/billing

I have been a member since 2010, I signed on for passport plus at Rockefeller Center to allow me to visit ALL...

unauthorized credit card charges/billing

I frequent the NYSC 23rd Street location a lot. Knowing it's now (as of recent) an "elite" location, I...