Vons reviews and complaints 1
View all 679 complaintsVons - Ribeye steaks
5/23/2020 9PM
Went to Vons in Montebello CA. to buy their Coupon Advertised Ribeye Steak.
None to be found in the meat section, so I went to the register clerk and asked for a raincheck. Was told "NO". I asked show me where you have it in writing you don't do rainchecks. The assistant manager "Rocio" came over and waved her finger up into in the air and says "somewhere around here". I said no, there is no posting anywhere, not even on your coupon so please write my Raincheck.
Answer was still "NO". Then her attitude became like just go away, I don't have time you, which was very rude. I said this is wrong and asked for her name because I'm going to file a complaint with your Regional Manager. Her answer was "Go Ahead!" Basically so what! -Rude again?
If "Rocio" doesn't like taking proper care of Vons guests then please find someone who cares about doing it.
If you have a real policy it should be written and posted for everyone to see. I hope guests that come to shop at Vons aren't regularly being dismissed away?
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