Steak 'n Shake reviews and complaints 1
View all 1728 complaintsSteak 'n Shake - messed up order
We ordered a Frisco melt large meal and a western bbq n bacon burger large meal but received two frisco melts with small fries. When we called to complain, they said the ticket was right and that we must have been wrong ordering. There was no acknowledgement of their lack of communication about what we ordered, they never repeated our order back to us to clarify what we asked for, and they did not offer to fix their mistake. The man on the phone was rude and unhelpful.
Latest Steak 'n Shake Reviews
Incorrect order a refund mot refunded Muncie Indiana steak n shake Not having any shake’s. No help available with kiosks.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!