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CB Vehicle Rental and Leasing U-Haul International 525 North Stemmons Freeway, Lewisville, TX, 75067, US
U-Haul International company logo
U-Haul International
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U-Haul International company logo

U-Haul International

525 North Stemmons Freeway, Lewisville, TX, 75067, US
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2 complaints
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Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
D
10:04 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

U-Haul International - scam charges

When does a $19.95 van rental for 4 hours and 60 miles ending up costing $140? Last week I rented a van from UHAUL for this great sounding deal, well the devil is in the details or I should say contract. When I called UHAUL to complain about the extra charges the manager told me they were all legitimate and in the contract. Well yes he was absolutely right...

Read full review of U-Haul International and 7 comments
ComplaintsBoard
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12:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

U-Haul International - refuel policy unfair to the consumer

The re-fuel policy at UHAUL is a scam. They provided me with a van that didn’t have a full tank of fuel. They did however provide with a graph of the fuel gauge and I was supposed to return it with the same exact amount as I received it. Have you ever tried to refill a fuel tank to an exact mark other than full? Well the fuel gauge needle does not respond...

Read full review of U-Haul International and 18 comments

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